Fleetmaxx Solutions Omdömen 

123
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amber has been absolutely fantastic. She responds incredibly quickly, and even when I feel like I'm asking a lot or being a bit of a pain, she's always patient, upbeat and genuinely happy to help. She... Se mer

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Betygsatt 3 av 5 stjärnor

Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards. He was Calling me Everyday to Join there network For Fuel Cards. Once Joined have issues with over char... Se mer

Betygsatt 5 av 5 stjärnor

Rhiannon goes above and beyond! Was skeptical at first as last fuel card I had with a different was hassle and complicated too use. Since speaking to Rhiannon she had been so helpful and made the p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I contacted Chris due to loosing fuel card and also another matter I had. Chris's friendly manner and reassurance calmed my nerves straight away. He talked me through different options we had an... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av dieselbränsle

Skrivet av företaget

ABOUT FLEETMAXX SOLUTIONS YOUR TRUSTED PARTNER We are a truly independent vehicle and fleet services provider, helping our customers to reduce their risk and running costs. Whether you have one or thousands of vehicles on the road, are a start-up or a well-established business, our fuel card, Fleetloc8 tracking, EV Charging and other fleet management solutions are designed to help you to reduce your diesel & petrol, along with your other vehicle running costs, safely. As part of OILFAST , although we are now a large successful organisation, we are a family-owned business, which has been built on respecting our customers, and team members. We are proud of the service we provide our customers, competitive transparent pricing, and never any hidden extra charges. Our aim is to be your Trusted Partner


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

123 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(123)

71 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Tom has been my contact from my first…

Tom has been my contact from my first enquiry through to managing my account since then. He has been excellent

9 oktober 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you so much for taking the time to share your experience! We're delighted to hear that Tom has provided such excellent support from your first enquiry right through to managing your account. At Fleetmaxx Solutions, we take great pride in delivering personal, ongoing service to help our customers reduce their fuel and fleet costs. We’ll be sure to share your kind words with Tom — feedback like this really makes a difference.

Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Great

Chris is our account manager and is so helpful and is saving our business money! Great customer service and always looking to help and do what's best for you.

16 oktober 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you so much for your wonderful review! 🌟

We’re thrilled to hear that Chris has been such a great help to your business. Providing genuine savings and outstanding customer service is exactly what we strive for at Fleetmaxx Solutions, and it’s fantastic to know Chris is delivering just that.

We truly appreciate your feedback and continued trust in us — we’ll make sure to pass your kind words on to Chris and the Ipswich team.

Kind regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Ipswich
ipswich.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Tom and Joe are my go too guys

Tom and Joe are my go too guys. they are super helpful and very accommodating. We received quite a big saving compared to competitors.

16 oktober 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you so much for your fantastic feedback! 🌟
We’re delighted to hear that you’ve experienced great service and real savings with us. Tom and Joe will be thrilled to know their support made such a positive difference.

At Fleetmaxx Solutions, we take pride in providing a personal, reliable service — and it’s great to see that reflected in your experience.

Thanks again for choosing us as your trusted fuel card partner. 🚛💳

Regards
Steve Clarke - Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

FleetMaxx

FleetMaxx, in particular Ryan, has delivered great customer service, always replies quickly and is extremely informative and helpful. Couldn't ask for a better service and would highly recommend!

13 augusti 2025
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Svar från Fleetmaxx Solutions

Thank you so much for your fantastic feedback!

We’re thrilled to hear that Ryan has provided you with such great service — he’ll be delighted to know his support has made a real difference. At Fleetmaxx Solutions, we take pride in offering fast, friendly, and informative help to every customer, so it’s great to know that’s shining through.

We really appreciate your recommendation and your continued trust in us.

Regards
Steve Clarke
Marketing Manager
Fleetmass Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk

Betygsatt 1 av 5 stjärnor

They charge double fees for issuing…

They charge double fees for issuing cards, then have trouble refunding money. Prices are inflated, higher than what they quote at the beginning of the week. It often happens that the price on the invoice is 30% higher than what appears at the fuel pump. They don't respond to emails. Avoid this company.

13 oktober 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Hi Waldemar, we’re sorry to hear you feel you’ve had a bad experience. We do make customers aware that the Keyfuels card is a diesel-only card, which means a surcharge applies when it’s used to purchase petrol.

Betygsatt 5 av 5 stjärnor

Angela has been amazing helping me with…

Angela has been amazing helping me with the fuel cards, replied straight back to my email and gave me information that i needed

10 oktober 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Hi Rachel, that's great to hear! We really appreciate the feedback and Angela will be glad you are so happy with her service.

Thanks,
Philip - Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Highly recomended

Dealing with Darren was a total pleasure, he looked after us perfectly from start to finish, a gem of a guy, Highly recommended.

19 september 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that Darren looked after you so well from start to finish. ⭐ We’ll be sure to pass your feedback on to Darren and his line manager – they will be absolutely delighted to know their efforts made such a positive difference.

Best Regards
Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Motherwell
motherwell.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Positive experience with Fleetmaxx

We already had fuel cards and i received a call from Danielle Clay at Fleetmaxx in Oct 2024 and she sent me details of what Fleetmaxx Solutions could offer. It took me quite a while to respond (June 2025!), as it was very busy workwise. Danielle was understanding of this, was patient not pushy and a friendly voice. In addition Fleetmaxx provided a bigger discount! We signed up in July 2025 and my experience so far has been positive.

17 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you for taking the time to share your experience with us. We’re delighted to hear that Danielle was patient, supportive, and able to help you find the right solution at the right time. It’s great to know that our bigger discounts and friendly service made the difference for your business.

We’re pleased to have you on board with Fleetmaxx Solutions and look forward to continuing to support you with your fuel and fleet needs.

— The Fleetmaxx Solutions Team

Betygsatt 5 av 5 stjärnor

Great Service, always helpful nothing is ever too much trouble

Have been with Fleetmaax solutions for more than a year its great to see a company who are true to there word. The savings have been accurate and working with Adam W is just easy nothing is too much trouble.

24 juni 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you so much for your kind words and for being with Fleetmaxx Solutions for over a year. We’re delighted to hear that the savings have matched your expectations and that Adam has made everything easy for you. We pride ourselves on being true to our word, so it’s fantastic to see that reflected in your experience.

We look forward to continuing to support your business for many more years to come.

Kind regards,
Steve Clarke, Marketing Manager.
The Fleetmaxx Solutions Whitstable Team
whitstable.fleetmaxxsolutions.co.uk

Betygsatt 1 av 5 stjärnor

WORST FUEL CARD PROVIDER IN UK

WORST FUEL CARD PROVIDER IN UK!

We've been with Fleetmaxx for a number of years.
I can't say we were happy considering that their fuel card prices are far higher than some other fuel card providers. We used their cards occasionally on selected fuel stations.

You have to check every invoice they send you, because they often 'inadvertently' make a mistake of charging extra. You certainly won't be charged less, don't worry. The arrogance of some of the employees is simply shocking. They are far from a friendly comapny to do business with!

Their latest trend is charging a £30 fee for bounced Direct Debits. Although there's money in the account, enough to take the payment of the invoice via DD, they will send you an email to inform you about the bounced DD.

I guess that's the new PPE scam, trying to charge customers, with an excuse of the bounced DD.
Unfortunately it did not work with us. They refused to remove the additional charge, although we had the proof (screenshots) the account had enough funds to cover the DD. We've taken a screenshot the day before, on the day of DD and the day after. Funds were available, however, according to them a DD bounced :-).

Sadly they are not the only one. Other companies have used the same trick. Once we challenged them DD are not bouncing anymore.

Now we cancelled all the DD, all companies were reported to FCA, including the bank where our business account was at the time.

I'm sure we will eventually hear of a new 'DD scandal', similar to PPE.

THEY CANNOT BE TRUSTED!

20 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We changed to fleetmaxx roughly one…

We changed to fleetmaxx roughly one year ago and it was a great move. The company as a whole are really helpful, Tom looks after our account for us and is always on hand to go above and beyond. We experienced an issue with one of our cards and one call to tom he exported all data for us to view and help deal with our issue quickly. Tom will provide us with great deals on Adblue to suit our station needs. He will send an email just checking in, knowing our account is always at the top of Tom's priority gives us huge reassurance having such a large fleet. I honestly feel like nothing is to much trouble. This hasn't gone unnoticed.

9 juli 2025
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Svar från Fleetmaxx Solutions

Thanks for the review Natalie! We're glad the effort Tom puts in hasn't gone unnoticed. He'll be glad to hear you think so highly of him.

Thanks again, we're always here if you need anything.

Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Great service

Great service, and kept up to date on prices

6 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks for the 5 stars, Daniel!

We're glad you think so highly of our service.

If you ever need anything, don't hesitate to get in touch.

All the best,
Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Great service (definately reccomend)

Excellent service allways from Fleetmax. Jamie Whalen fantastic and always helpful.

4 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks Dan, it's great to hear Jamie has been so helpful to you. He'll be glad to see you've rated him 5 stars.

If you ever need anything, don't hesitate to get in touch.

All the best,
Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Great service

From first contact Jamie helped me with what cards were best suited to my needs
The cards have been so useful already and simple to use
Highly recommend this company for all your needs

1 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks Andy, we're glad Jamie was able to be so helpful and that you're happy with our fuel cards!

Your recommendation means a lot to us.

All the best,
Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Jamie Whalen has been top notch always…

Jamie Whalen has been top notch always there when needed

4 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks Grant, Jamie does his best to go above and beyond! He will be glad you've rated his service 5 stars.

If you ever need anything, please don't hesitate to get in touch.

All the best,
Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Review for Jamie at Fleetmax

We’ve been really impressed with the support Jamie from Fleet Max has provided. He’s been incredibly helpful in managing our fuel and AdBlue needs—always responsive, reliable, and proactive. Thanks to his assistance, our operations have been running smoothly and efficiently. Highly recommended

4 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks Emilian, Jamie does his best to go above and beyond for every customer. He will be glad you appreciate the effort he puts in!

Thanks again for the 5 stars, we really appreciate it.

Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Excellent service from Amber Clarke

Excellent service from Amber Clarke, and all our correspondence has been faultless.

Adam Coburn
Osprey EMS
Director

1 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks Adam, that's excellent feedback for Amber! She'll be happy you've rated her so highly.

All the best,
Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

Great invoicing

Great invoicing - great accuracy - I wouldn't be without my card - saves all the faff of finding receipts at the bottom of car floor and back of my purse!

1 juli 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thanks Margaret, we're glad you're happy with the service. We're all about making your life easier - and saving you a bit of money on the way too!

Your recommendation means a lot to us.

All the best,
Philip Storm
Digital Marketing Coordinator

Betygsatt 5 av 5 stjärnor

First Class Service from Fleetmaxx

Tom has been my contact from my first enquiry through to managing my account since then. He has been excellent and communicates very well and has been keen to ensure that I have the necessary reports and data to assist me with my Fleet Management at S W Hygiene. Really good pricing of fuel and a weekly email in advance to let me know where the fuel price is going for the following week. Really is a first class service at Fleetmaxx.

2 juni 2025
Omdöme utan inbjudan
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Svar från Fleetmaxx Solutions

Thank you so much for your fantastic review and for taking the time to share your experience with Fleetmaxx Solutions. We're genuinely grateful for your kind words and delighted to hear that you've received a first-class service.

It’s great to know that Tom has been there to support you from your initial enquiry and continues to deliver excellent service as your dedicated account manager. We pride ourselves on having a knowledgeable and proactive team, and Tom will be thrilled to know that his efforts are making such a positive impact on your fleet management at S W Hygiene.

We're also pleased that you're finding real value in our competitive fuel pricing and that the weekly fuel price updates are helping you stay informed and in control. Providing clear, timely data and reporting is something we believe adds real value to our customers, so it's fantastic to know this is working well for you.

Your feedback is not only appreciated—it’s exactly what motivates us to keep raising the bar. Thank you once again for choosing Fleetmaxx Solutions. We look forward to continuing to support you and your fleet long into the future.

Warm regards,
Steve Clarke - Marketing Manager
The Fleetmaxx Solutions Team - Whitstable
whitstable.fleetmaxxsolutions.co.uk

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