to deliver amazing service to clients in timely manner is first Tech expertise sincei join them.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I always enjoy coming to First Tech. The people are always pleasant and helpful. I just met Preeti, the new assistant manager, she’s wonderful. My favorite person is Lydia. She has helped me many t... Se mer
Företaget har svarat
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone... Se mer
Företaget har svarat
Lydia in the San Jose branch was very helpful and friendly today. I needed a new card for my new account and she made it real quick. Also offered to upgrade my old account card to have the tap fea... Se mer
Företaget har svarat
Företagsinformation
- Federal kreditföreningen
- Billån och finansiering
- Medlemsbank
- Finansiellt institut
- Finansiell planerare
- Bolånegivare
Om First Tech - San Jose
Skrivet av företaget
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Kontaktuppgifter
181 East Tasman Drive, 95134, San Jose, CA, USA
- +1 855-855-8805
4,5
Utmärkt
27 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Customer Service!
Preeti was patient and enjoyed her excellent service! I also appreciate the location of this branch which was accessible and nearby.Thank You!
5 juni 2025
Omdöme utan inbjudan
Svar från First Tech - San Jose
Your support means everything to us! Thank you for sharing.
Alexis has been great to work with
Alexis has been great to work with. The team offered solutions that are helping me improve my financial performance.
4 februari 2024
Svar från First Tech - San Jose
Hi Geauston, thank you for your kind words! We're glad to hear that Alexis and our team have been able to provide solutions to help you meet your financial goals. If there's anything else we can assist you with, please let us know. Thank you ror your membership!
Exceptional, fast and friendly service
Alexis Epperson was very compassionate and reassuring about my confused financial state of mind. She contacted Kristina Rainwater on the phone and together they provided the documents and expert information that I required. I appreciate everything they did and I can’t thank them enough.
23 december 2023
Svar från First Tech - San Jose
Hi Caroline! Thank you so much for sharing your positive experience. We're glad our staff was able to assist you and provide the support you needed. We have passed your feedback along to their supervisors. If you have any additional questions or need further assistance, please don't hesitate to reach out. Thank you for your membership!
Cancer Treatment For Me Is Not Important
Today, September 1st, 2023, is a day I'll never forget, and for all the wrong reasons. I'm forced to miss a life-critical chemotherapy session because my account with First Tech Federal Credit Union is suddenly "under review." I opened this account on August 10th, believing I'd have a reliable place to manage my finances, especially during a time when I need stability the most.
Shockingly, they chose to initiate this review on the very day of my first direct deposit, locking me out of essential funds. Worse, it's Labor Day weekend, meaning I have to endure extra days of stress and uncertainty.
Customer service? A nightmare. The agent laughed during our conversation and left me on hold for nearly an hour. Then, to add insult to injury, he told me to "go get a credit card" and wait two weeks for the review to complete.
I'm in disbelief, in tears, and in a position where I now have to scramble to figure out what to do about my cancer treatment.
If you're considering banking with First Tech, think twice. Their lack of customer service and basic human empathy is not just disappointing; it can be life-altering.
#FirstTechFederalCreditUnion #CustomerServiceFail #HealthcareNightmare
1 september 2023
Omdöme utan inbjudan
Svar från First Tech - San Jose
Carlos, I’m so sorry to hear what you went through today, but I’m glad to see this was resolved for you. Please know that we appreciate your membership and let us know what you need in the future.
Svar från First Tech - San Jose
Thank you for the kind words!
Absolutely amazing!!!
Absolutely amazing!!!
FTCU has been extremely helpful and gave me the best rates on my car loan.
Highly recommended.
19 maj 2022
Svar från First Tech - San Jose
Thank you for the kind words!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.