I’m currently moving house, so as you can imagine, life is pretty stressful. On top of that, I needed a bed and mattress delivered on a specific day, which made everything feel even more complicat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Angelo was very helpful and well informed. He was able to answer all our questions. He did all the paper/online work most efficiently. This was our second visit. We decided to place an order for a... Se mer
Jas, the staff member who dealt with us, could not have been more helpful or courtious both in an initial phone enquiry and subsequent visit to the store. our purchase was efficiently handled from sta... Se mer
The Oria Ottoman Bed in Natural, Super King is a good quality and practical bed with tons of storage. I paired it with the Chaucer mattress and bought a mattress topper elsewhere. The resulting bed i... Se mer
Företagsinformation
Om Feather & Black
Skrivet av företaget
We're passionate about creating simply beautiful products for the perfect bedroom, from hand-stitched mattresses made with natural materials to luxurious pillows and duvets, and the most stylishly designed beds and furniture. Whatever your requirements for the most important room in your house, we have a collection of timeless classics to make your bedroom the dream place to escape to night after night.
Kontaktuppgifter
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Svar kan ha AI-innehållLäs mer
We bought the spring mattress topper…
We bought the spring mattress topper for £1,099 after falling in love in store. Unfortunately, even though it’s coming up to 30d it feels like nothing like the one in store and leaving me and partner with back aches in the morning. Unfortunately F&B policy is exchange only. Due to the cost of this mattress topper, we are unable to exchange unless we go for a mattress and then pay an additional £1000+ for the price difference. We feel dupped and now lumped with a very expensive topper that is uncomfortable. It’s a shame such an expensive company does not back its product and allow refunds in cases of not being a good fit, would have kept us as a customer if so. Will be exploring new mattress elsewhere now.

Svar från Feather & Black
Excellent manager in terms of customer service. .
I am delighted with the customer service I received when enquiring about The Salcombe range of bedroom furniture. The Wednesbury manager , Naz, answered the phone and was friendly, helpful and took time to answer all my questions. He really is a credit to your company and I can’t praise him enough.I am now very much looking forward to the delivery of my bed and two dressers. Thank you so much!
Great company to purchase from
Showroom was really welcoming. Easy to order and good choice of delivery slots. The bed size we wanted was out of stock so we ordered a smaller one, however it came back into stock before delivery so we were able to change it and keep original delivery date. The delivery guys were great too, took the bed to our room of choice and assembled. They left everything tidy and were respectful of our home. The bed is beautiful too, really great quality. We’re so impressed with the bed and the service we received and would not hesitate to recommend Feather and Black.
It has a nice design and my partner…
It has a nice design and my partner really likes it. The neutral shade works well with the room. The staff were very helpful and took the time to clear our doubts about the mattress dimensions required for the bed we selected.
Think about the sprung slats.
First I like to say the delivery team were brilliant. I bought the Charlotte button bed which looks very beautiful, what I didn’t realise was the impact of having a sprung slat base. You feel even tiny movements from your partner ripple through the bed. My Emma mattress was perfect on my previous fixed slat bed but now I find myself aching in the morning, with back and hip pain. I will be hunting for a solution to fix/change the slats to stop the movement and provide better support. Again the delivery was smooth and the 2 man team put the bed together quickly and with care.

Svar från Feather & Black
Great bed and delivered to upstairs…
Great bed and delivered to upstairs bedroom very carefully.
Excellent care and service
Excellent care and service . Thank you very much. Patient and showed ask options with no rushing at all.
Also very knowledgeable.
Helpful cheerful delivery team
Helpful cheerful delivery team
V happy with bed frame and easy to assemble
What a lovely welcome.
What a lovely welcome we had from the sales lady. Got everything we needed. We thought the layout of the shop was very luxe and relaxing.
The sale lady was excellent
The sale lady was excellent ! And great advise and knowledge
Mattress shopping
Went to the store in Altringham, met Dale who gave us great advice, made us a coffee and sent us out a quote, we ordered when we got home. Great service, great guy and excellent service.
3 men arrived
3 men arrived, brought products into house and assembled whole bedroom furniture… tidied up and took away all wrapping. Couldn’t fault them at all, very polite and courteous. Very happy with the furniture also… would definitely recommend Feather & Black and will be using them again soon to order some more furniture.
Delivery and assembly
Delivery arrived on time; communication was very good ie where they were on the route. Managed to get the van through a very tight space. Assembled the bed efficiently and well
Friendly and helpful delivery drivers
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