I’m currently moving house, so as you can imagine, life is pretty stressful. On top of that, I needed a bed and mattress delivered on a specific day, which made everything feel even more complicat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Angelo was very helpful and well informed. He was able to answer all our questions. He did all the paper/online work most efficiently. This was our second visit. We decided to place an order for a... Se mer
Jas, the staff member who dealt with us, could not have been more helpful or courtious both in an initial phone enquiry and subsequent visit to the store. our purchase was efficiently handled from sta... Se mer
The Oria Ottoman Bed in Natural, Super King is a good quality and practical bed with tons of storage. I paired it with the Chaucer mattress and bought a mattress topper elsewhere. The resulting bed i... Se mer
Företagsinformation
Om Feather & Black
Skrivet av företaget
Feather & Black offer quality bedroom furniture and beds in a range of stunning finishes and styles.
We're passionate about creating simply beautiful products for the perfect bedroom, from hand-stitched mattresses made with natural materials to luxurious pillows and duvets, and the most stylishly designed beds and furniture. Whatever your requirements for the most important room in your house, we have a collection of timeless classics to make your bedroom the dream place to escape to night after night.
We're passionate about creating simply beautiful products for the perfect bedroom, from hand-stitched mattresses made with natural materials to luxurious pillows and duvets, and the most stylishly designed beds and furniture. Whatever your requirements for the most important room in your house, we have a collection of timeless classics to make your bedroom the dream place to escape to night after night.
Kontaktuppgifter
4,6
Utmärkt
5 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Single bed
Delighted with the quality of the bed; quick delivery with excellent communication
First time I’ve ordered from this company, will certainly keep looking on their website if I need further items 👌
15 november 2025
Delivery. The 2 man delivery team were good
The 2 man delivery team were good. Polite. Efficient and took care in construction of bed.
14 november 2025
Fabulous service
Fabulous service, always perfect. I absolutely adore Feather and Black. The quality is immeasurable.
3 november 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Feather & Black
Good Afternoon,
Thank you for taking the time to leave us your review.
I am sorry to hear that you were not happy with the service received. I have contacted you directly to find out some more information. I look forward to speaking with you soon.
Kind Regards,
Faye
I’d an enjoyable visit to your Watford…
I’d an enjoyable visit to your Watford branch.
The two young trainees were delightful, very helpful and knowledgeable.
Shara was very helpful and professional. She went out of her way to get all my items delivered on the same day as I’d purchased some items on line.
I even brought more than I d planned.
Hope the delivery will run smoothly too.
Many thanks
Breda
24 november 2025
Your colleague was knowledgable without…
Your colleague was knowledgable without being pushy.
25 november 2025
Beautiful chair
Beautiful chair - really warm to sit on and also a lovely centre piece to our bedroom. Excellent quality and service.
16 oktober 2025
Everyone was helpful from sales person to guys who built bedson
Everyone was helpful from sales person
31 oktober 2025
Worth every penny
This furniture is worth every penny. The sales assistant in Dreams was honest and saved us some money allowing us to wait for a discount day to buy instead of taking our money beforehand and paying more. Thanks
21 augusti 2025
Solid easy to construct bed
Solid easy to construct bed. Really pleased with design. This is the second bed in the same design I have had from F and B. The construction has been slightly modified from the original in that it is now even more solid. Delivery guys were great too, took of their shoes and took every thing upstairs for me.
18 november 2025
Poor delivery experience
My order was delivered to the wrong address and I wasn’t sent a message saying it had been delivered or a photo of the delivery. Fortunately the person who received it was honest and let us know. He returned to his house to find my bed leaning against a wall. Just as disappointing is the lack of response from customer services who haven’t responded to my concern/complaint. I haven’t yet assembled the bed so can’t comment but I’m hopeful it’s as lovely as it looked on-line.
4 november 2025
Svar från Feather & Black
Hi Alison
Thank you for taking the time to speak to me today. I would like to reiterate my apologies for the issue you had with delivery. I can assure you that this will be passed onto our delivery centre to investigate.
I am glad that you do like the bed now it is built, and that we have also reached an amicable resolution.
Should you need any further help or assistance, please do not hesitate to contact me.
Many thanks
Peter
Very knowledgeable and helpful staff
16 november 2025
bed and mattress purchase
Staff were great left to try all the mattresses never harassed and look at the frames and given all the assistance to place my order thanks.
15 november 2025
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