Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My agent Miss Milk Wirata from the Cholong, Phuket office was almost flawless. She worked all hours, weekends, public holidays. Even meet me up in Bangkok. I'm a long time resident of Thailand and can... Se mer

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Betygsatt 5 av 5 stjärnor

We are moving from the UK to Chiang Mai and FazWaz have been brilliant. I want to mention Zen in particular as she’s gone above and beyond to help us make the process seamless. She is so quick at resp... Se mer

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Betygsatt 5 av 5 stjärnor

This review is not just about transportation or real estate services. Zen genuinely went far beyond what we expected and made our family’s transition to Chiang Mai feel welcoming and s... Se mer

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Betygsatt 1 av 5 stjärnor

Ich hatte jeden Tag eine Anfrage. Teilweise habe ich von Kunden nach einigen Tagen eine 2. Anfrage. Aber scheinbar bearbeitet die Sachen niemand. Der Bereich ist geschützt und der Vermieter kann nicht... Se mer

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Informationen kommer från olika externa källor

FazWaz is the leading real estate marketplace in Thailand dedicated to empowering consumers with data, inspiration and knowledge needed to make better-informed property decisions. FazWaz was founded on the principles of transparency and efficiency and everything we do aims to make the market more effective for both property consumers and real estate professionals alike.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

473 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Khun Ranya 5 Stars ⭐️

Khun Ranya completely deserves the 5 stars from beginning of my search to the completion of a deal.

She showed various properties that were a great match for what I was looking for and with each viewing she understood more about my tastes, leading to the final property which was just a perfect match.

She took me through the entire sale process, closing and transfer with clear and regular updates at each step.

K Ranya went above and beyond to ensure both the buyer and seller are very happy with the deal and we love our new home. Thank you.

5 juni 2025
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Svar från FazWaz

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Ranya provided such an exceptional experience from start to finish. It's fantastic that she was able to understand your preferences so well and find you the perfect home. We're delighted you love your new property!

Betygsatt 5 av 5 stjärnor

Best sale and service. Highly recommend.

I have already used FazWaz for a sale ik Hua Hin and they were great. Best service. I just sold my apartment in Bangkok and the Sales agent Ranya was exceptional. Helpful with every detail from the sale to closings and bank transactions. Even helping with repairs prior to the sale. Thank you all.

6 juni 2025
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Svar från FazWaz

Thank you so much for your incredibly kind words! We're thrilled to hear you've had such positive experiences with FazWaz, both in Hua Hin and with the recent sale of your Bangkok apartment. It's wonderful to know Ranya provided exceptional service and made the process so smooth for you.

We truly appreciate your high recommendation!

Betygsatt 5 av 5 stjärnor

Thank you Amelie

Very good expérience with Faz Waz...especially with Amélie.

Amélie has always been professional, has always answered quickly and clearly to my questions...on time !

Thank you Amélie, i'll be back to Faz Waz

14 maj 2025
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Svar från FazWaz

Hi Alain!

Thank you so much for taking the time to share your fantastic experience with FazWaz. We're absolutely delighted to hear that Amelie provided such professional, timely, and clear assistance – she truly embodies the dedication we strive for.

Your feedback means a lot to us, and we're already looking forward to your next visit!

Betygsatt 5 av 5 stjärnor

My first property deal in Thailand

That was my first real estate contract in Thailand with FAZWAZ. I think it wasn't my last. I'm really grateful to the FAZWAZ team for extraordinary support. Special thanks go to agent Kirkpon for his tireless support on financial questions and the end of the contract.

29 maj 2025
Omdöme utan inbjudan
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Svar från FazWaz

What an amazing review!

We're absolutely thrilled to hear that your first property deal in Thailand with FazWaz was such a positive experience and that it won't be your last! It's fantastic that our team provided you with extraordinary support.

A special thanks to Kirkpon for his tireless help with financial questions and seeing the contract through to the end. We're incredibly grateful for your kind words!

Betygsatt 5 av 5 stjärnor

I had a very positive experience with…

I had a very positive experience with agent Jukjik Prangdao Watcharatrakul, a property consultant with Fazwaz real estate in Phuket. She was very knowledgeable and worked diligently to show me the best properties in my search. Her English skills are almost flawless which is a big plus and she is very experienced in her field of work.

21 maj 2025
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Svar från FazWaz

Thanks so much for the fantastic review, Fred! We're so glad Jukjik made your property search in Phuket a success. We'll share your kind words with her!

Betygsatt 1 av 5 stjärnor

Ich kann nur dringend davon abraten

Ich kann nur dringend davon abraten, diese Plattform zu nutzen, beziehungsweise hier zu buchen! Leute macht die Augen auf!

Ich habe mal Dubai getestet und habe heute und die letzten Tage insgesamt 38 Anzeigen kontaktiert. 34 antworten habe ich bekommen. 34 mal Betrug!

Gefälschte Landingpage und vieles mehr!

FazWaz bietet nur einen Anzeigenmarkt und ist kein Makler. Sie legitimieren auch niemanden. Das bedeutet, diese Seite ist voll mit Betrügern.

Lasst die Finger weg.

Ja es sind schöne Angebote in Dubai. 90 m² für 800 € warme Monat mit exzellenter luxuriöse Einrichtung. Da brauchst du nicht lange nachdenken und weiss, dass es Betrug.

Diese Seite ist voll mit Betrügern.

Ich werde das ganze an Kollegen weiterleiten von Stern TV. Diese Seite gehört in den Fernsehen.

26 maj 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Hey Robert!

Thanks for reaching out and sharing your experience. We understand your frustration and appreciate you bringing these scam listings to our attention.

We strongly advise all users not to transfer any money upfront for any bookings.

As a free listing platform, we rely on users to report suspicious activity. We have a "report a problem" feature on our website specifically for fraud cases, and we encourage you to use it to provide details on the 38 listings you identified as scams. Your feedback is crucial in helping us remove these fraudulent listings and improve the platform for everyone.

Please feel free to email us directly at Compliance@fazwaz.com with all the listing information you found. We're actively working to combat these issues and appreciate your understanding and cooperation.

Betygsatt 1 av 5 stjärnor

I had a frustrating experience with…

I had a frustrating experience with Fazwaz while trying to get my 36,000 THB deposit back—it took nearly a month of back and forth. Initially, my agent claimed there were 22,000 THB in fees, including inflated charges for damages and even an extra cleaning fee, despite the fact that I had already paid for the cleaning service they arranged. After weeks of persistence and calling out the questionable charges, they finally reduced the fees to 8,000 THB (around $300). While I’m relieved to have resolved it, the process felt intentionally drawn out and padded with unjustified costs.

26 maj 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Mr. J,

We are truly sorry to hear about your frustrating experience regarding your deposit refund, and we understand your concern about the time taken and the initial charges. This is certainly not the seamless experience we aim for our clients.

We want to clarify that deposit refunds are entirely at the landlord's discretion, and as an agency, our role is to facilitate communication and negotiate on our client's behalf. We do our best to mediate and reach a fair agreement, and we regret that in your case, our efforts felt insufficient.

We take your feedback very seriously, especially concerning the alleged inflated charges and the delay. We are actively investigating this specific case internally to understand where improvements can be made.

To help us look into this further and address your concerns directly, please contact our compliance team at Compliance@fazwaz.com.

We value your feedback and are committed to resolving issues for our clients.

Betygsatt 5 av 5 stjärnor

An experience of excellence

I had always liked the FazWaz website, but when I was assisted by Sandy, my experience was superior to the website I had known. Sandy, with her knowledge, got me to make decisions sooner than I expected. She gives a lot of reassurance and makes you feel at ease when making an investment.

30 april 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Thank you so much for your wonderful feedback! We're delighted to hear that your experience with Sandy surpassed even your positive impression of our website.

We will certainly share your kind words with Sandy. Feedback like this is incredibly motivating for our entire team!

Thank you again for choosing FazWaz. We hope to assist you with your future investment needs as well.

Betygsatt 5 av 5 stjärnor

Faz Waz Hua Hin , Thailand…

I had started emailing this company about some of the properties I was interested in and when I arrived in town, Acharapun was able to find me a great condo and she did it so freaking fast it blew my mind because this was the 2nd condo we visited and IT WAS A WRAP! I TOLD HER NO, this is the 1 and we don't have to see any other locations!!!!!! Faz Waz Hua Hin is a great real estate company! I'm am so glad I chose them because from the time I walked in the office, Acharapun sat me down and asked me a couple of questions about what I was looking for and she navigated our course for viewing and I tell you, we only were out about an hour when she help me land my dream condo right near the beach!!! immediately upon telling her that I was ready to sign a lease, I was overjoyed! Acharapun processed all the necessary documents and I was so greatful for her using her skills to make me the happiest man in Hua Hin!

9 april 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Hi Paul!

Wow! What an amazing review! Thank you so much for taking the time to share your experience. We’re absolutely thrilled to hear that Acharapun was able to help you find your dream condo so quickly — sounds like it was love at first sight!

Acharapun is truly a superstar and we’re so proud to have her on the FazWaz Hua Hin team. We’ll definitely be sharing your kind words with her. You’ve made her day (and ours)!

Wishing you all the best as you settle into your new beachside home. Welcome to Hua Hin!

Betygsatt 5 av 5 stjärnor

Des pros à votre service

Un grand merci à toute l’équipe de FAZWAZ pour m’avoir permis d’acquérir mon condominium dans les meilleurs conditions .
Une équipe réactive, professionnelle, à l’écoute de vos attentes (avec des agents parlant plusieurs langues dont le Français , ce qui n’est pas négligeable pour comprendre les rouages de l’acquisition d’un bien immobilier en Thaïlande ).
N’hésitez surtout pas à passer par cette agence car après avoir pris contact avec plusieurs autres , FAZWAZ, est de loin, celle qui a su répondre efficacement à mes attentes .
Une mention toute particulière pour leur agent local français sur Hua Hin: Nicolas, qui a été ,tout simplement, exceptionnel par son professionnalisme, son écoute , assistance , suivi , réactivité sur toute la durée de la transaction.
Il connaît parfaitement son job, vous rassure de suite et facilite toute vos procédures.
Il a été là de A à Z pour finaliser mon dossier et je lui en suis infiniment reconnaissante .
Vraiment une belle rencontre .
Encore merci pour TOUT .

26 mars 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Bonjour DJ!

Un grand merci pour votre retour si positif ! Félicitations pour l’acquisition de votre condominium ! Nous sommes ravis d’apprendre que notre équipe, et en particulier Nicolas à Hua Hin, a su vous accompagner avec professionnalisme et réactivité tout au long de votre projet. Votre satisfaction est notre plus belle récompense ! Nous restons bien entendu à votre disposition pour toute future assistance. Encore merci pour votre confiance!

Betygsatt 1 av 5 stjärnor

After almost 3 years of advertising…

After almost 3 years of advertising through FazWaz, I have never had a single inquiry, viewing request or contact from any agent. They take 5% commission for doing absolutely nothing to promote the properties. Just sitting and waiting for clients.

26 mars 2025
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Svar från FazWaz

Hey Mc, we apologize for your disappointing experience over the past 3 years with no inquiries on your listings.

To investigate and improve our platform, please email us details about your properties at Compliance@Fazwaz.com. We're here to help.

Betygsatt 1 av 5 stjärnor

Ruined my holiday by choosing fazwaz

Ruined my holiday by choosing fazwaz. They need to check the places they advertise before renting to people. Also nearly 40 euro missing from my returned deposit due to “bank and conversion fees”. Avoid.

25 mars 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

We are very sorry to hear that your holiday was ruined and that you had a negative experience. We also understand your frustration regarding the deposit. We would like to clarify a couple of points.

Firstly, FazWaz.com operates as a hybrid platform, offering both agent assistance and a free listing service. For each booking, we need to confirm the availability and dates directly with the property owner or partner.

Secondly, regarding the missing deposit amount, please note that bank and currency conversion fees, as well as transfer fees, are standard charges applied by banks and transfer platforms for international transactions. These fees are unfortunately outside of our direct control.

We understand that these circumstances may have caused you inconvenience, and we appreciate your understanding.

Betygsatt 1 av 5 stjärnor

Sind Fake Inserate und schreibt keiner…

Sind Fake Inserate und schreibt keiner zurück obwohl es vor 2 Tagen bearbeitet würde.
Finger weg ist scam

23 mars 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Es tut uns leid zu hören, dass Sie diese Erfahrung gemacht haben. Wir legen großen Wert auf transparente und vertrauenswürdige Inserate. Gerne würden wir mehr darüber erfahren, was passiert ist. Bitte kontaktieren Sie uns unter compliance@fazwaz.com oder per WhatsApp unter +66632284540, damit wir der Sache nachgehen und Ihnen weiterhelfen können.

Betygsatt 5 av 5 stjärnor

5star service

My FazWaz estate agent was a mine of knowledge and knew the area and properties inside out.
Above all was so helpful in many ways, much more than i would expect from an estate agent

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience with Aurélien from FazWaz

Excellent experience with FazWaz Phuket.
I worked with Aurélien, a Frenchman who is very confident and efficient in his work. He knows his job inside out and speaks Thai, which is a big advantage.
Thank you for everything.

3 februari 2025
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Svar från FazWaz

Hi Thierry, that's fantastic to hear! We're so glad you had an excellent experience with FazWaz Phuket and Aurélien. It's great that his confidence, efficiency, and Thai language skills were so helpful. We really appreciate your feedback! 😊

Betygsatt 1 av 5 stjärnor

I'm looking to rent in Bangkok

I'm looking to rent in Bangkok, and I've tried twice over two days and they haven't responded at all. Finally got another company to respond and I'll go with them.

6 mars 2025
Omdöme utan inbjudan
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Svar från FazWaz

Hi David,

We're so sorry to hear you haven't had any response from our Bangkok team. It's really disappointing when you're trying to find a place and don't get a reply. Especially after two attempts!

We definitely want to look into this and see what happened. We'd love to have the chance to make it right.

Could you please send us a bit more information? You can email us at Compliance@Fazwaz.com or send a WhatsApp message to +66 63 228 4540. Any details you can share about the properties you were interested in or the agents you tried to contact would be really helpful.

We understand you've found another company, and we appreciate you letting us know. We'll use your feedback to improve our service.

Thank you.

Betygsatt 5 av 5 stjärnor

I recently brought a property in Phuket…

I recently brought a property in Phuket with Fazwaz. My agent Fourth was so so helpful through the whole process and any hurdles were dealt with accordingly, was incredibly patient and made sure the process went as smoothly as possible.
The agency is super professional everyone is lovely & I would recommend if you are looking for renting or buying a property!!

14 februari 2025
Omdöme utan inbjudan
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Svar från FazWaz

Tara, that's absolutely brilliant! We're thrilled Fourth was able to guide you through your Phuket property purchase so seamlessly.

We're delighted you found the agency professional and everyone lovely. Thank you for recommending us – we truly value your feedback!

Betygsatt 5 av 5 stjärnor

Amazing experience with the help of Jo…

Amazing experience with the help of Jo Hwong! I couldn’t ask for a better service, Top! I definitely recommend him!

19 februari 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Hey Samuel,

That's fantastic! We're thrilled to hear Jo Hwong provided you with such an amazing experience. We'll be sure to pass along your compliments. Thanks for the recommendation!

Betygsatt 5 av 5 stjärnor

William from Phuket was great to deal…

William from Phuket was great to deal with, found a buyer for a reasonable price that I was happy to sell for, provided great guidance throughout the whole process, answering all my questions and helping out thoroughly.

14 februari 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Hey Mr. Anderson,

That's excellent news! We're really pleased to hear William provided such a positive experience for you in Phuket. Finding the right buyer and navigating the process smoothly is what we aim for. Thanks for letting us know, and we'll be sure to pass along your compliments to William.

Betygsatt 1 av 5 stjärnor

Stay away

I was recently in Hua Hin. I tried to book 3 viewings two times and never received a response. A Fazwaz rep in Bangkok told me that they won’t respond to any lease under 65000/mth.

Property Scout was super helpful.

Fazwaz simply pools all rentals then decides if it’s worth an agents time.

As I’m not allowed to respond to Fazwaz. Their reply is bogus. Don’t even try to use them.

Bullshit.

9 februari 2025
Omdöme utan inbjudan
Logotyp för FazWaz

Svar från FazWaz

Hey Tim,

So sorry you've had some trouble. For rentals in Hua Hin, we're currently focusing on 12-month contracts with a minimum of 15,000 baht per month.

We'd like to clarify that our records show you were searching for a 3-month rental (29/07/2025 - 29/10/2025). As we currently have a minimum 12-month contract policy, your inquiry was sent directly to the property owner for their consideration.

We do have some budget considerations for rentals under 6 months, as we work with owners who generally prefer long-term tenants. Please contact us at compliance@fazwaz.com if you have any further questions or concerns.

Thanks for your understanding!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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