Fat Buddha Store Omdömen 

Fast delivery and good communication throughout. Cheaper product than the bigger stores like Cotswold and tiso.

I bought a jacket of their website I'm really pleased with it and the quick delivery,definitely a 5star business.

I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting.

I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came.

Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). After checking other reviews... it appears to be that is the norm for them - oh what a slippery slope!

The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.

Your version of 'light' was enough to make an office full of people immediately go 'EWWWW'.

Aime is actually the owner Gillian and she loves to make sure she replies publicly to the replies rather than deliver good customer service in private. All for show - complete scammers owned by ex police. Keep going 👍🏽 it was all so easy to avoid, but you’ve been accused of being rude, racist and robbing people of money from several people now. I will not engage any further with scammers. 😁

First time buying from here and will definitely be back staff were cool and knowledgeable and nothing was a problem thanks for the help buying my jacket 👍🏻

Personal. Aime from the store got in touch as there was a problem and went above and beyond to sort it. Will defo be buying from here again🙌🙌

Great selection of items. Not your average. Great price for item brought in comparison to others online. Great to know a small business as well. Packaging Great and delivery fast. Would use again

Great products. Well packaged. Arrived promptly. Good quality for fair price. Rare today so keep it up and I will be shopping again.
Thanks

The store has a really lovely selection of items, in particular I purchased Peanuts-themed gifts and found the best range here out of all the stores I searched. Customer care was very friendly and helpful, updates on dispatch were prompt and precise. I would definitely reccommend FatBuddha.

Small family run business, which is something I 100% support! Found my items here cheaper than anywhere else and was give a 15% first customer discount, which meant free delivery. Received my goods within 3 days! Highly recommend

Great price for the product, offered discount not readily available elsewhere. Products arrived swiftly.
Nothing negative whatsoever about this transaction.
All online. Very positive purchasing experience. Always look to support small business where possible 👍

From start to finish, the service was great. Fantastic selection on their website and easy collection from their store. Will be back

Good website. Had exactly the product I was looking for. Fast delivery. Well packed. Just the job.

Found the item I wanted cheaper on this site compared to a big brand, super happy with what I bought, arrived in perfect condition with a smooth delivery :)

Decent prices, quick delivery, highly recommended.

Buy with confidence...

Im delighted with my Fjallraven crossbody bag. The Blackberry is a lovely colour. This is my second purchase from Fat Buddha Store & excellent service both times.

I ordered four spray cans from this store, and two arrived badly dented with cracked caps due to completely inadequate packaging. The store asked me what I considered reasonable compensation, and I requested a partial refund for just the two damaged cans. As soon as I explained that I couldn’t return them because I needed the items immediately, they completely refused to offer any alternative and stuck rigidly to option of returning them.

They focused only on the “aesthetic” aspect, ignoring the fact that this is not how products should be received. The caps were cracked and the cans dented, making proper use and storage difficult. Customer service did not take responsibility or try to resolve the situation fairly. This store is unprofessional, inflexible, and does not care about customers. Avoid at all costs — this was frustrating, unacceptable, and completely avoidable.

I found a product I was searching for online at the Fat Buddha store and I always like to phone before I place an order, the staff were extremely helpful with my question about the product I wanted to order.
Having placed the order and with free delivery it arrived quickly and well packaged.
I will always now go back on their site as the product offering is so huge.
Always something for myself or to buy as gifts for others

I highly recommend buying off fat Buddha they’re amazing with customer service and quick deliveries perfect website for wanting things for your bike

Great price, great delivery, great gift, great business!

Yes, absolutely perfect start to finish ordered and received 100% genuine Fjallraven bag. It arrived super quickly well packed. I’m very happy I can recommend fat body store wholeheartedly.
Whilst eBay is absolutely flooded with fake and counterfeit Fjallraven bags this is a true original.