Phil came out on tue fixed electrical problem for me absolutely made up with his service, give him a pay rise deserves it
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had 2 tyres replaced today by Lewis. The service was excellent We were actually booked in for a later date but they rang to say the tyres had arrived early so they booked us in even sooner. Great... Se mer
Booked for my wet belt replacement (the wet belt hadn’t broken it was wearing and needed replacing), I was initially quoted £830 which I was required to pay up front. On the day the garage called t... Se mer
Mobile auto electrician spent almost 2 hours but couldn't find fault. Said something about high resistance bulb holder. Garage then quoted me over £700 for full diagnosis with no guarantee of success.... Se mer
Företaget har svarat
3,2
Medel
215 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 21 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommend.
10 juli 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Hi Tom,
Thank you for your fantastic review!
We're delighted to hear that you'd highly recommend us. Recommendations like yours mean a great deal to our team and motivate us to continue providing the highest level of service to all of our customers.
We really appreciate your support and look forward to seeing you again in the future.
Team FL
Brilliant service … Phil was excellent
Brilliant service … Phil was excellent
9 juli 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you for your fantastic review!
We're delighted to hear you had a brilliant experience with us, and we'll be sure to pass your kind comments on to Phil. He'll be pleased to know his excellent service made such a positive impression.
We really appreciate your support and look forward to helping you again in the future.
Team FL
Excellence customer service and fast…
Excellence customer service and fast repair
24 juni 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Hi David,
Thank you for taking the time to leave us a 5-star review!
We really appreciate your support. It means a lot to our team to know you had a positive experience with us, and we're grateful you chose Fastlane Autocare.
We look forward to welcoming you back whenever you need us in the future.
Team FL
AC Gas refill
AC Gas refill - Brilliant customer service, I got an appointment booked in for less than a day. The Technicians were pretty fast too. Thank you Fastlane.
24 juni 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you for your fantastic 5-star review!
We're delighted to hear you were pleased with both our customer service and the speed of your air conditioning regas. It's great to know we could get you booked in so quickly and have you back on the road without delay.
Your kind words mean a lot to the whole team. Thank you for choosing Fastlane Autocare, and we look forward to helping you again in the future.
Team FL
Nice and straightforward
Easy to book and welcoming service on arrival
23 juni 2026
Omdöme utan inbjudan
Just diagnostic done but sorted out…
Just diagnostic done but sorted out code problem as well with injectors. Quick service and great friendly staff. Will be back soon to have injectors done.
20 juni 2026
Omdöme utan inbjudan
Customer service very good.
16 juni 2026
Omdöme utan inbjudan
I use fast lane for all my services and…
I use fast lane for all my services and repairs. I’m happy to find a garage that can service my Landrover no matter the problem. All the guys are great and trustworthy. Five stars
11 juni 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you for your review! We’re pleased to hear you had a very good experience with us. We really appreciate your support and look forward to helping you again in the future.
Team FL
Brilliant service from fastlane…
Brilliant service from fastlane autocare, very professional. The after care is also on point. First time I've been to a mechanics that have actually put the customer first. You are 100% going to get what you pay for as finding people that actually know what there doing is hard to find. You can drive away knowing your vehicle has been fixed to the highest standard with peace of mind! Thank you fastlane autocare 😊
27 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you so much for this fantastic review! We’re genuinely grateful for your kind words and delighted to hear that you felt looked after throughout your experience with us.
Putting our customers first and providing quality workmanship is exactly what we strive for, so it means a lot to hear that our professionalism, aftercare, and attention to detail stood out to you. Knowing you drove away with complete peace of mind is the highest compliment we could receive.
Thank you for placing your trust in us. We truly appreciate your support and look forward to helping you again whenever you need us.
Team FL
Svar från Fastlane Autocare
Thank you for your review! We’re delighted to hear you received excellent service. Your support is greatly appreciated, and we look forward to helping you again in the future
Team FL
they live up to bad reviews, charge more than a dealership !
quoted 770 to replace a rear caliper bracket and do rear brake pads, they said my caliper bracket is special and costs 485, a full caliper set at nissan is only 550 and they dont sell the bracket seperate. got a mechanic to do the bracket ,cost 50 by the way , rear discs and pads for 270 all in . the AA originally took my car to this garage and they live up to their reviews total overcharge to the point the AA refused to pay for any work, and handed my car back to me to sort out but not at this place.
8 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Hi Jay,
We’re sorry to hear that you were unhappy with your experience and appreciate you taking the time to leave feedback.
To clarify the situation, your vehicle was recovered to us by the AA following an attempted rear brake pad replacement carried out prior to arriving with us. We were asked to inspect the vehicle and provide a report on our findings.
During our inspection, we found that a bolt had snapped in the caliper carrier and there appeared to have been an attempt to drill it out, which unfortunately caused further damage to both the caliper and the carrier. These findings were documented and reported directly to the AA.
As advised, the caliper carrier required is only available through the main dealer. In line with our standards and safety policy, we would not fit used braking components to a customer’s vehicle.
Your vehicle remained with us for over a week after the inspection report and quotation had been completed before it was recovered elsewhere.
We would also like to address the statement regarding overcharging. The quotation provided was based on genuine quality parts and the correct repair procedure to ensure the vehicle was repaired safely and to a professional standard, particularly given the previous damage identified.
We are more than happy to resend all inspection evidence, photographs, and a full breakdown of the quotation should you wish to review everything in detail.
If there is anything further we can assist with, please do not hesitate to contact us. We kindly ask that you consider amending your review so it accurately reflects the circumstances surrounding the repair.
Regards
Team FL
Got really quick help
Got really quick help. Natalie on the phone was brilliant and Craig the mechanic did an quick and awesome job. Highly recommend
28 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Hi Manuela
Thank you so much for the fantastic review! We’re really pleased to hear you received quick help and that Natalie and Craig took great care of you. We’ll be sure to pass your kind words on to them both.
We truly appreciate the recommendation and look forward to helping you again in the future!
Team FL
Svar från Fastlane Autocare
Thank you for your review! We’re delighted to hear you received great service. We really appreciate your support and look forward to helping you again in the future.
Team FL
I dropped in on the off chance they…
I dropped in on the off chance they could help me with fitting a new number plate as I needed specific holes drilling. Fitted it straight away without any charge. Very friendly team with amazing service. Will definitely be back
27 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you so much for the lovely review! We’re really glad we could help you out and get your number plate fitted there and then. It’s great to hear you found the team friendly and the service amazing.
We truly appreciate your support and look forward to seeing you again in the future!
Team FL
Very efficient and professional will…
Very efficient and professional will use again
27 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you for your great review! We’re pleased to hear you found our service efficient and professional. We really appreciate your support and look forward to helping you again in the future.
Team FL
Very good service from fast lane
Very good service from fast lane. Very happy with the service for my car, and the staff were great.
27 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you for the great review! We’re so pleased to hear you were happy with the service for your car and that our team looked after you well. Your support means a lot to us, and we look forward to seeing you again in the future.
Team FL
Fast service and friendly helpful staff
20 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Thank you for your kind review! We’re really pleased to hear you found our service fast and our team friendly and helpful. We truly appreciate your support and hope to see you again soon.
Team FL
Svar från Fastlane Autocare
Thank you for your review! We’re pleased to hear you had a good experience with us. We really appreciate your support and hope next time we can provide a full 5-star experience for you.
Team FL
Rear Fog light not working , Dacia duster
Mobile auto electrician spent almost 2 hours but couldn't find fault. Said something about high resistance bulb holder. Garage then quoted me over £700 for full diagnosis with no guarantee of success. Decided to install separate switch. Cost less than £10.
13 maj 2026
Omdöme utan inbjudan
Svar från Fastlane Autocare
Hi Eddie
We take all customer feedback seriously and have thoroughly investigated the concerns raised in this review. However, after checking our records, we have been unable to find your name or any record of work relating to a Dacia Duster around the time this review was left.
We have also contacted you directly requesting further information so that we could investigate the matter fully and, where appropriate, resolve any issues. Unfortunately, no additional details have been provided.
If you are a genuine customer, we would welcome the opportunity to discuss your experience and work towards a resolution. Please contact us directly with details of the vehicle, the date of the visit, and any supporting information so that we can identify the job in question.
If this review has been posted in error or is not related to our business, we kindly ask that it be removed.
As we have been unable to verify this review against our records, it has been flagged with Trustpilot for further investigation.
Team FL
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