Ordered 2 pairs of tracksuit bottoms, 1 grey , 1 black . Some item just 2 different colours. What arrived was a cheap material pair of black bottoms. With damage to the upper front. Also to add they l... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... Se mer
Företaget har svarat
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... Se mer
Företaget har svarat
The speed of delivery firstly. Having the measurement for how the tracksuit fit was really helpful in choosing the right sizes. I think being able to select different sizes for bottoms and tops is ver... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Kontaktuppgifter
Storbritannien
- Info@Fadedstore.com
- www.fadedstore.com
4,2
Bra
1 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fits well
Fits well
If i’m paying for delivery should be able to get next day.
Will buy again
8 september 2025
Svar från FADEDSTORE ©
Good Morning,
We appreciate your feedback and are glad the product fits well. We will review our delivery options to see how we can improve the customer experience. Thanks, and we look forward to your future purchases!
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
love the jeans and t shirt i have got
love the jeans and t shirt i have got
great quality
14 september 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Good Morning,
We're happy to hear that you love the jeans and t-shirt and that you find them to be of great quality. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Natalie,
Team FADED STORE
Fast delivery and great quality
26 augusti 2025
Svar från FADEDSTORE ©
Hello Janice,
We're happy you received your order quickly and that you appreciate the great quality. Thanks for your feedback and your support.
Thank you again for your support and loyalty.
Take care,
Natalie,
Team FADED STORE
Great products
I would recommend faded store to anyone. I purchased a pair of jeans and the quality and style was amazing that I ordered another pair of their jeans. They are definitely worth the price and sizes were good too. Their delivery times are quick and easy and you get regular updates.
26 augusti 2025
Svar från FADEDSTORE ©
Hello Chloe,
We're happy to hear that you love our jeans' quality and style! It's great to know the sizes were good and you received quick delivery with updates. Thank you for recommending us!
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
Svar från FADEDSTORE ©
Good Morning,
We appreciate you sharing your experience! We're happy to hear that you are pleased with the great fit and excellent quality of our product.
Thank you again for your support and loyalty.
Take care,
Liberty,
Team FADED STORE
I didn’t want to make this review
I didn’t want to make this review, but unfortunately now I’m being ignored, it’s not left me with a choice.
I ordered a large £45 t-shirt and was sent a small as it says S on the t-shirt and is much smaller than all my previous t-shirts I’ve purchased from Faded. I contacted Faded about this explaining the situation and they ask me to send pictures and even measurements of the t-shirt? I thought having to measure the t-shirt was a bit much, but I’ve sent it all over to them and now they’ve decided to ignore all my emails.
I’m a gold customer with Faded in their rewards program, and am almost a VIP member, and their customer service has decided to now ignore my emails about them sending me an incorrect size for just a £45 t-shirt?
I love their products, but their customer service is so bad, and this is the second time ive had to contact their customer service, and both times have been awful!
I don’t understand why they are being so difficult over a £45 t-shirt, I just want a replacement in the correct size!
9 september 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hello
Thank you for sharing your latest shopping experience,
For our customer service team to review your account details, please can you kindly send an email with the reference TP-T331NCF1T23925 - info@fadedstore.com
This will our team to provide you with some additional support in helping resolve your inquiry.
Thank you again for shopping with FADED.
Take care,
Team FADED
Been thinking of getting these jeans…
Been thinking of getting these jeans for a while and I’m gutted I waited so long. They are so nice and quality is amazing
I got a 14short, still a little too long for me but that’s nothing new as I always have this problem but I love them. Will definitely be ordering another pair
9 september 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hey,
Thanks for sharing your 5 star review!
We're delighted to hear that you're pleased with the quality of our collection.
Thank you again for your support, we look forward to seeing you shop with us again in the near future.
Take care,
Team FADED
Svar från FADEDSTORE ©
Good Morning Steve,
We appreciate your positive feedback and are glad you were satisfied with our service and quality. Thank you!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Svar från FADEDSTORE ©
Good Morning Tendo,
We are happy to hear that the process was quick and easy for you. Thank you for your feedback!
We have taken a look into your order and can see you ordered the
Balearic T-Shirt (Grey).
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Svar från FADEDSTORE ©
Hello Catherine,
Hope you've had a nice weekend,
Thank you again for taking the time to share your recent shopping experience.
Upon reviewing your account, we can see that your parcel has unfortunately encountered a delay within the courier network. We can see that one of our support team members has been in contact with you today, regarding the next steps.
Once again, we would like to thank you for choosing to shop with us.
Take care,
Team FADED
Go buy it now.
The speed of delivery firstly. Having the measurement for how the tracksuit fit was really helpful in choosing the right sizes. I think being able to select different sizes for bottoms and tops is very unique not a lot of companies do that. I’ve already bought another pair of joggers form there couple days after the tracksuit came i’ll go back later to get the top. I think the loyalty thing is good too makes you wanna come back.
27 augusti 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hi Tolu,
We're happy to hear that you found the delivery speed satisfactory and the fit measurements helpful. We're also glad you appreciated the option to select different sizes for tops and bottoms and that our loyalty program encourages you to return. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Great quality products
Great quality products, accurate website descriptions, fast delivery
5 september 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hi Zac,
We're happy to hear that you had a great experience with our products and services! We appreciate your positive feedback regarding the quality, descriptions, and delivery.
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Svar från FADEDSTORE ©
Hi John,
We're happy to hear that you find the items you purchased to be of good quality and comfortable. Thank you for sharing your positive experience with us!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
I ordered a top and it was delivered to…
I ordered a top and it was delivered to the wrong address but I have had a conversation with the company and I'm very happy with the response and revised outcome
25 augusti 2025
Svar från FADEDSTORE ©
Hello Chris,
Hope you're keeping safe and well,
Thank you for coming back and for updating your overall shopping experience with the FADED community.
We've taken a look at your account, and we can see that you have been speaking with one of our support team members. We're pleased to read that we were able to speak with you and to work on a revised outcome.
Should you need any further assistance, please don't hesitate to contact our dedicated customer service team - info@fadedstore.com
We look forward to seeing you shop with us again in the near future.
Take care,
Team FADED
Loyal customer, no compensation
I love faded, love the style of clothes, the fits, and everything. But I’ve been a customer since day 1? Years and years, and I’ve had a lot of problems with the quality of clothing… the colour fading, the prints breaking, and so on… I’ve sent them numerous pictures, and they’re saying that it’s me the way I wash them. I wash EVERYTHING on a low temperature wash, I don’t use a dryer, so how is that me? After been a customer for so long I’d have expected a decent gift card to use, as I’ve spent thousands of pounds with this company but absolutely nothing, just me to blame. Honestly not happy with this at all
31 augusti 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Good Evening Craig,
Our customer service team is currently assisting in resolving your issues with your order.
Please address the emails awaiting response, we thank you for your cooperation and continued support of our brand.
Team FADEDSTORE.
Embroidered and printed
Great quality T shirt, printed and embroidered fast delivery good price.
11 augusti 2025
Svar från FADEDSTORE ©
Hey,
We're happy to hear you received a great quality T-shirt with fast delivery at a good price! Thank you for your positive feedback; we appreciate it!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Do not buy from this company
Do not buy from this company. Customer service is non existent. I purchased two t shirts on the 20th August and paid for next day delivery, I am still yet to receive my order and I have chased multiple times with no correspondence.
21 augusti 2025
Svar från FADEDSTORE ©
Hey Callum,
A member of our customer service team has reached out immediately to assist you with this situation.
Please check your email address the order was made from for an update.
Many thanks,
Team FADEDSTORE.
Good quality fast delivery
8 augusti 2025
Svar från FADEDSTORE ©
Hi Emrlou,
We're happy to hear that you received your order quickly and that you are pleased with its quality. Thanks for your feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
Svar från FADEDSTORE ©
Hi Vedat,
We're happy to hear that you enjoyed our clothing. Thank you so much for your fantastic rating and feedback!
Thank you again for your support and loyalty.
Take care,
Francesca
Team FADED STORE
I was recommended a size large but it…
I was recommended a size large but it was quite big.. materials are nice but the fit isn’t fantastic.
18 augusti 2025
Svar från FADEDSTORE ©
Hello Daniel,
We appreciate your feedback on the sizing and fit. We're sorry the large size was too big, even though the materials are nice. We'll review our sizing recommendations.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.