F1 Experiences Omdömen 

No se cumplió mi experiencia en la F1, ya que no contamos con la foto firmada ni nada.

F1 Experience staff was very helpful throughout the process. We enjoyed our experience on Thursday. Only downside was all the cars were covered in the pitlane walk and others told us at other GPs that wasn't the case. Minor disappointment we had a great time! :)

Also the unassigned seating in G1 was a problem on race day. Did they oversell Grandstand G seating? We couldn't sit in our section and the crowd was arguing over seating.

WIFI at the track to listen to the broadcast would have helped too... that was a bit disappointing.

F1 Experiences is an absolute con with terrible customer service & I would never ever book with them again if it wasn't for the fact that they cancelled the event, have only given me a credit in return, I can't rebook the same event for NEXT year in 7 months time as they released the tickets to the public & not to mentioned they gave me a completely unrealistic time frame to actually use my £3500 credit.

Jemima at the Champions Club was extremely kind and helpful. On Sunday, there was no coffee served, and I asked her about where to get coffee. She assessed the situation to find out that coffee was not being served. I told her not to worry about it but she insisted on helping. I returned to my seat thinking that was the last of it. Moments later, Jemima tracked me down with a fresh cup of coffee. She went above and beyond with a smile and had a very kind demeanor. A+ for Jemima. In an age where customer service is all but dead, I really appreciated her. Thank you.

The staff from F1 experience Champions Club were so AMAZING. They were kind, respectful and incredibly thoughtful. I would not change a single thing in regards to my experience through F1 Experience. Thank you for the best experience of my life.

WHAT A WEEKEND.

Kai did a great job securing our trip to the Austin, GP. We had champions club 3 day suite tickets and we couldn’t be more grateful for the shaded area & indoor A/C. The F1 experience team were fantastic from our arrival at the hotel, transport everyday to and from the track and the on-site hospitality. They were very attentive the whole weekend… and the food was some of the best we had in the 10 days we were in the US (we’re from the UK). We will certainly use F1 experiences again.

The Formula 1 experience package was absolutely fantastic and impressively well-organized. From start to finish, it was a thrill for us! The event staff ensured a seamless experience, from ticketing to on-site logistics. We enjoyed the pit lane walk and guided track tour the first night as well. Overall, it was an unforgettable event that every racing enthusiast should experience at least once!

Package- Austin Lenovo with the 3 day F1 Live and Club SI

Note- Club SI is not a F1 Experiences presentation, but is run by COTA. F1 Experiences just sells it as part of one of their packages. This is something that I didn’t really figure out until we were on site. It wasn’t abundantly clear on the F1 Experiences site and probably deserves more explanation.

The good- transportation is awesome here, and it went off without a hitch. The track/pit lane walk and track tour were crowded, but very nice. The Haas Hangout was well done and a lot of fun. It was great to see Guenther, K Mag and Nico.

The “eh?”- they didn’t send my tickets via Fed ex when they were supposed to, for some reason, and then had a bit of trouble tracking them down. They were supposed to be at the hotel, then weren’t, and then I had to pick them up at the track. Not the end of the world, and at an event like this with ~150,000 people per day, there will be some hiccups. I feel like they could have a been a more responsive in responding the phone calls and emails, but hey, I got my credentials eventually.

The truly awful- as I said before, the Club SI is a sell-on from a COTA run event. This year the tickets were assigned seats. When I got our initial tickets none of the three days had my wife and I sitting together. I bought this experience to spend her 50th birthday with her doing something she really gets into, and I was a little stressed out that we might not be sitting together. I talked to the F1 Experience people and they assured me that the seats were “first come, first serve”. Long story short, they were wrong, and didn’t do a very good job of initially procuring the tickets. It’s pretty ridiculous to sell something as part of one of your packages and have no idea what it is you are selling. It would be like your travel agent booking two separate plane flights for your honeymoon. The F1 Experiences team promised Sunday race day tickets together, and that never came to fruition, at least not from F1 Experiences. The F1 Experiences customer service agent claimed that the Club SI seats were only 70% sold and that we could probably just sit where we wanted. When I told the on-site-manager for Club SI this she assured me that this was most definitely NOT the case, and the venue was at 100% capacity. To F1 Experience’s credit they did offer the Haas Hangout tix as a conciliatory gift, but we didn’t get full resolution of the Sunday ticket issue until the Club SI/COTA folks upgraded us to the trackside suites. Overall it felt as if F1 Experiences spent most of their efforts trying to avoid the issue or shift blame, so that is disappointing.

So overall it was a pretty good experience, but F1 Experiences should probably send Club SI and COTA a thank you note for sorting out my issue. I feel as if much of the “customer service” from F1 experiences is not wonderful, and I would recommend caution in buying packages from them. If everything goes smooth, you’ll probably have a great time, but if it doesn’t you might be very frustrated.

The customer service was great. Moshi was amazing and helped us figure out where our tickets to Silverstone were.

The whole event was a challenge and well organized by the F1 Experiences. My POC mr. Kai Kurray was excellent and well be prepared provided me all the required info. Congrats!!

Excellent customer service.
Exceptional hospitality.
Well-organized events.

Just back from Singapore Grand Prix weekend. Organisation was superb and the entertainment and view outstanding.

My first F1 Experience (and with the Italian Grand Prix). I thoroughly enjoyed it. The photo op, the track truck ride and especially the Pit Area walk was awesome. The seat location was good but the steel pillar somewhat hindered view and the seats could use an upgrade. The Monza racetrack and its hot story was perfect. The package price was great and affordable.

I had a super time at the Italian Grand Prix at Monza.
The organisation was superb apart from Friday!
Friday was so hot and we could have done with some shade. Even if you had opened the balcony to allow us to sit! The seats were rather squashy in that heat. Apart from that FANTASTIC.
I will return but not to Monza. Im afraid I wouldn't meet such nice people.

Hello, we watched in family the Italy GP. Fantastic. It was incredible the comeback of Checo Perez. But what we liked the most, is that immediately after the race, Checo Perez and Max Verstappen, two people from totally different nations, gave each other a big hug as brothers. That is what Formula 1 leaves us, the great fraternity among Humans from all over the Earth.

Save your money and just buy a 3 day grandstand ticket. The pit lane walk on the Thursday had everyone meet at 5:20 pm, hang around until 6:10, before being allowed into an empty pit lane. The cars were in their garages, no drivers, no mechanics, no pit stop practice. Some of the cars were under covers. As a result everyone walked straight down pit lane and had to wait for a podium interview session that was similar to what goes on every race in the fan zone. Aweful.

If I could give them 0 stars I would. Purchased the started package for monza 2023 and when selecting the grandstand from the interactive map, it was advertised as covered, only to rock up on the weekend of, for it to be completely exposed, people laying on the grass in between races in the shade, absolute joke, and the company is taking no responsibility for it even though the said they had similar drama last year, every person I spoke to in the stands said it was advertised as covered but they won’t take accountable unless we have it in email form, backwards and forward emails the whole weekend, offered us to pay over $450 aud to be moved to another stand, real kick in the doot. Worst company I’ve dealt with! Avoid them at all costs, pit walk was the highlight of the whole weekend but later found out you can purchase that through other company’s, my partner didn’t even come on the Saturday due to no cover and blistering heat. And we spend most part of Sunday trying to find someone to try sort the issue out, terrible experience

Everything was perfect, I enjoyed it a lot. All the people involved in the organization were fantastic and made me feel at home.

Harrison at F1 Experiences worked hard to get us Aston Martin Paddock Club team hospitality tickets that are rarely offered to the public for the Italian Grand Prix at Monza as well as Paddock Club tickets for the Canadian Grand Prix. We had a wonderful time at both and I want to thank Harrison for his terrific customer service and careful follow up. The Aston Martin hospitality lounge in Monza was absolutely beautiful and the F1 Experiences lounge in Montreal was also beautiful and both offered terrific appearances by top drivers and other interesting F1 figures. We got to meet Fernando Alonso, Lando Norris, Esteban Ocon, Pierre Gasly, Nico Hulkenberg, David Croft, James Vowles, Mike Krack, Franz Tost, Mario Isola, Jean Alessi, Jacques Villeneueve, F2 drivers such as Ollie Bearman and others. We also got a garage tour of the Aston Martin F1 team garage.

Well done F1 Experiences and Harrison!!!

We had the starter package at Monza and it was three times as good as expected, it was really worth it. The team of F1 experiences was reachable easily with instant replies to our queries and assisted on site also to make it a great weekend. Thursday with Pit Lane Walk etc. was special!