Terrible reception staff ! Very rude and unhelpful! It’s a shame as the facility are great and the other staff are very friendly just one staff member (old woman blonde with glasses ) bringing the pl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Terrible reception staff ! Very rude and unhelpful! It’s a shame as the facility are great and the other staff are very friendly just one staff member (old woman blonde with glasses ) bringing the pl... Se mer
Företaget har svarat
Only went in to sign back up to the gym but all the staff were very friendly and couldn't help enough.
Företaget har svarat
Very good clean tidy not super busy easy to get on equiptment staff really friendly great atmosphere
Företaget har svarat
Awful company, don't cancel memberships despite asking twice over the phone and speaking to a manager. A month after they still hadn't cancelled the adult swimming lesson I had requested and had to... Se mer
Företaget har svarat
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Ormesby Road, TS3 7RP, Middlesbrough, East Staffordshire, Storbritannien
Har besvarat 35 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Only went in to sign back up to the gym but all the staff were very friendly and couldn't help enough.

Svar från Everyone Active - Neptune Centre
Very good clean tidy not super busy easy to get on equiptment staff really friendly great atmosphere

Svar från Everyone Active - Neptune Centre
I cannot recommend the Neptune Centre highly enough! Amazing facilities, brilliant classes (I attend Dance Fitness and Circuits with Amy which are brilliant, fun and vibey classes, Pilates with Maria twice per week to help build core strength and restore balance, The Rig with Paul and Nicky, which are great little blasts and really help get a quick, thorough and intense workout and Boxercise with Nicky, which is amazing for fitness and confidence) and I must pay credit where due to all of the absolutely fantastic staff - in particular I’d like to highlight and thank Nicky, who is one of the most knowledgeable, passionate and incredible people I’ve met along my fitness journey - not only does she provide excellent diet and nutrition information and personal training, but she also gives amazing Hot Bamboo massages to help recovery and injury prevention too! I’m so glad I found not only the Neptune Centre, but the amazing community and support network within the centre too! ALL of the instructors are amazing and really help make you feel included. A huge shout out to the lifeguard team too as they’re incredibly diligent and super helpful! Exercise and activity really is for everybody, and at the Neptune, I’m sure you’ll be supported to move your body in whatever way you can, and to feel the benefits of getting fitter and being more active!
My only regret is not finding this centre sooner!

Svar från Everyone Active - Neptune Centre
The staff & the facilities are excellent friendly helpful staff members & an extremely safe environment for health and fitness membership is a very wise choice

Svar från Everyone Active - Neptune Centre
The equipment in the gym is great , the staff are very friendly and helpful, the building and equipment are always clean definitely recommend anyone wanting to join a gym use this one

Svar från Everyone Active - Neptune Centre
Great centre. Gym facilities excellent. Can get a good swim if you book the right time. Staff are fantastic.

Svar från Everyone Active - Neptune Centre
Terrible reception staff ! Very rude and unhelpful! It’s a shame as the facility are great and the other staff are very friendly just one staff member (old woman blonde with glasses ) bringing the place down why work in a reception if you don’t like helping customers! Neptune centre Middlesbrough.

Svar från Everyone Active - Neptune Centre
Just got back swimming Neptune centre after hip replacement reception all the pool staff first class helpful and friendly cannot ask for anything more thank everyone eric wood

Svar från Everyone Active - Neptune Centre
Very pleasant , knowledgeable staff and clean facilities

Svar från Everyone Active - Neptune Centre
It was my first time at Aquafit and was a little nervous meeting new people. Upon arriving everyone was so welcoming and the instructor included everyone in the class. Will definitely 💯 recommend and have already booked for next Friday.

Svar från Everyone Active - Neptune Centre
Awful company, don't cancel memberships despite asking twice over the phone and speaking to a manager. A month after they still hadn't cancelled the adult swimming lesson I had requested and had to go the the center where I had to pay £45 as they had to cancel gym membership and register again in order to cancel the swimming lessons.
Found out last week they've also cancelled my son's swimming lessons after attending his usual weekly session and the teacher could not find him on the system. Got a call manager who informed me it was cancelled at my request which I never did. Went to the centre to sign him back up thinking I'd set the direct debit again and pay this month's fee as my son had attended a session last week but was informed I need to pay £70 as I have to register a new membership for him despite attending swimming lessons the last year.
Very frustrating, will be cancelling my current membership and going elsewhere.

Svar från Everyone Active - Neptune Centre
It was my first time back at gym for months and I totally enjoyed it and was first time in the sauna too that was amazing really relaxing would totally recommend to anyone

Svar från Everyone Active - Neptune Centre
The venue I use is the Neptune Centre in Middlesbrough. Generally tidy and has Covid measures in place including cleaning facilities for each workstation used.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.