Absolutely awful customer service in the service and repairs department. I’ve spent hours trying to get through to them on several occasions, with very little response. I’ve been told more than once... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Absolutely awful customer service in the service and repairs department. I’ve spent hours trying to get through to them on several occasions, with very little response. I’ve been told more than once... Se mer
Företaget har svarat
Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying pro... Se mer
Företaget har svarat
Recently purchased a used Ford Puma from Evans Halshaw Ford Cardiff, and had an amazing experience dealing with Joseph Jones and William Whippe. Both went completely above and beyond ensuring that I h... Se mer
Företaget har svarat
Went to purchase a new car at the Cardiff branch, Newport Road , made enquiries first trip. Second trip had decided the car I wanted. Jules was amazing. Went over and beyond for us (my partner and I)... Se mer
Företaget har svarat
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Skrivet av företaget
Every Day Low Prices
505 Newport Road, CF23 9UE, Cardiff, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wesley was great! he was efficient, knew what he was talking about, showcased his experience and knowledge. Thank you, from Luke

Svar från Evans Halshaw - Ford Cardiff
Great customer service. Very friendly. Great car purchased. Happy

Svar från Evans Halshaw - Ford Cardiff
They did the work very quickly and their service was second to none. Would highly recommend.

Svar från Evans Halshaw - Ford Cardiff
Well looked after from time of booking I was kept in the loop as to what was happening. The only reason gave 4 was this is the first time I have used them and had nothing to compare with

Svar från Evans Halshaw - Ford Cardiff
The staff was very helpful and very knowledgeable about the cars that I was interested in purchasing help contact other dealers around the country so I would get the car that I wanted in the end will whippe was very understanding and patient with me until I choose the car that fitted me best

Svar från Evans Halshaw - Ford Cardiff
Wesley was great, from start of purcha
se right to the end, just like TRUSTPILOT 5 STARS, ***** EXCELLENT SERVICE.
Regards
Al Turner
PK22HZR

Svar från Evans Halshaw - Ford Cardiff

Svar från Evans Halshaw - Ford Cardiff
Lovely straight forward experience. Jules was very helpful and covered everything with me. Was a very speedy process for getting my new car. Very happy

Svar från Evans Halshaw - Ford Cardiff
Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying process hassle free.Will was very accommodating and made sure all my needs where met with my new vehicle, to part exchanging my old one, no pushy sales, everything explained, great customer service.I definitely recommend Will along with Evan’s Halshaw.

Svar från Evans Halshaw - Ford Cardiff
Recently purchased my first car here, had plenty of time to look around by ourselves. The customer service received from Tyler made the whole experience go smoothly.

Svar från Evans Halshaw - Ford Cardiff
My mum bought a car they are very friendly and great customer service they leave you alone and don’t pounce on you. She found the car she liked and Wesley was so great and nice nothing was to much trouble for him. He had so much patience as she was sorting out her insurance. Would definitely recommend him and Evan’s halshaw ford newport road

Svar från Evans Halshaw - Ford Cardiff
Purchased a car for my son - we were looked after and nothing was too much trouble - I cannot recommend Jules and the team enough. Jules listened to what we wanted and pointed us to the car he thought was suitable and it was perfect - the service was that good the following week I went back and purchased a car for myself - if you are thinking of buying a car don’t hesitate to contact Jules

Svar från Evans Halshaw - Ford Cardiff

Svar från Evans Halshaw - Ford Cardiff
We arranged a test drive online, securing the car with a £200 deposit. This process was easy.
When we arrived at Evans Halshaw Cardiff we were greeted by Will, a friendly & very approachable Car Sales Executive.
We chatted. Will explained the test drive process and I signed a few forms. I then took the test drive with my family. (I.e., no car sales person in the car during the test drive). I appreciated this act of trust.
Will Whippe made the car buying process simple. No high pressure sales. The whole experience was both informative and relaxed. Will really does know his stuff.
We had the opportunity to buy a warranty, service package, tyre package, upholstery package, etc. However, there was no pushy sales tactics. There is free car breakdown and accident recovery included with the warranty package.
Great service! Great Product!
We will return again.
Thank you, Will Whippe.

Svar från Evans Halshaw - Ford Cardiff

Svar från Evans Halshaw - Ford Cardiff
Will was brilliant efficient and very helpful I'd definitely recommend him.

Svar från Evans Halshaw - Ford Cardiff

Svar från Evans Halshaw - Ford Cardiff
Very helpful and efficient salesman. Couldn't fault Wesley who organised the purchase and part ex. Would definitely recommend Evans Halshaw.

Svar från Evans Halshaw - Ford Cardiff
We bought our car from Evans Halshaw Cardiff. What a fab experience we had. Jules the sales rep was outstanding. There was a few little issues with the car nothing major just a few scratch’s and scuffs etc. but he made sure that these were sorted for us for when we picked up the car. He also guardx the car for us free of charge. We definitely recommend Evans Halshaw Cardiff for their customer service, they knocks spots off their sister company in Merthyr Tydfil. The staff there need more training on what good customer service is like.
Well Done Jules and Evans Halshaw Cardiff !

Svar från Evans Halshaw - Ford Cardiff
What made my experience great was the amazing customer service we received from Tyler Evans. He was super patient, kind and allowed us review cars at our own pace plus freely test drive. I didn’t feel pressured or anything bad. Super happy with my experience.

Svar från Evans Halshaw - Ford Cardiff
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.