If you buy a used vehicle make sure all fluids are at correct level, that the valet is thorough, including behind fuel filler flap Ensure that the car is registered with the DVLA and don’t be bullie... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A smooth hassle-free experience from start to finish. We met Mughera ("Mugs") outside, whilst browsing for a used Puma. She was very knowledgeable and friendly. After a test drive we purchased an ST-L... Se mer
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Recently purchased my second car with Evans. Mugs was absolutely fantastic from start to finish. She made the whole process smooth, thorough and quick turn around. Customer service and communication 1... Se mer
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What a smooth experience. I find car buying very stressful but Iain was super helpful and didn’t mind my constant emails and questions. The car is beautiful, and I know my old car will be well l... Se mer
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Företagsinformation
Skrivet av företaget
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Kontaktuppgifter
258 Manchester Road, WA14 5LZ, Altrincham, Storbritannien
- 0161 929 0365
4,7
Utmärkt
359 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent dealership
Excellent dealership service from Adrienne and Ed at Evans Halshaw Altrincham. Everything was explained clearly and concisely, the car is a dream to drive and so far the after sales service has been first class
30 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hello Richard,
Thank you for your kind words. We are delighted to hear you had a positive experience with our team and that you are enjoying your new car. We appreciate your feedback.
We hope to see you again,
Evans Halshaw Customer Services
The servicing dept were excellent when…
The servicing dept were excellent when I had to take my ford focus in for a faulty battery.
3 oktober 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Denis,
We appreciate your kind words about our service department.
We're glad to hear that you had a positive experience.
Evans Halshaw Customer Services
Just got my second car from here
Just got my second car from here, Iain was very helpful helping me find my perfect car ready for my new arrival. Thank you
29 november 2024
Omdöme utan inbjudan
Svar från Evans Halshaw - Ford Altrincham
Hi Billie,
We're delighted to hear you had a positive experience and found the perfect car.
We appreciate your kind words about Iain.
Evans Halshaw Customer Services
People nice but expensive service this…
People nice but expensive service this time.
29 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Patrick,
Thank you for your feedback.
We appreciate you acknowledging the friendly service.
We'll take your comments about pricing into consideration.
Evans Halshaw Customer Services
Obi Obihele made the whole process easy…
Obi Obihele made the whole process easy and pleasant, would definitely go back in a couple of years when we are ready to change our car.
24 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Christine,
We are thrilled to hear that you had a positive experience!
We appreciate your kind words about Obi and are happy to know you'd consider us again in the future.
Evans Halshaw Customer Services
Great service
Car had is MOT. Great service from the team and had my car back to me in under 2 hours.
27 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Lee,
We are so glad to hear that you had a positive experience with our team.
We appreciate your kind words and are happy to hear that you were able to get your car back quickly.
Evans Halshaw Customer Services
Anna was friendly knew knowledge about…
Anna was friendly knew knowledge about the car would certainly recommend evans halshaw
24 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Linda,
It's wonderful to know that you found Anna helpful and knowledgeable.
We appreciate your recommendation.
Evans Halshaw Customer Services
Avoid avoid avoid
I bought a car from evans halshaw 12 weeks ago. Since then it has broken down 3x this car is a 2021 plate. I have been stranded at the side of the road two times because of this car. The car arrived delivered to my house with no matts or parcel shelf which I was the told to source myself. I have attempted to deal with this with the garage however they have said they will only repair and not fix. Last night I was driving along the motorway and the car completely cut out. I had no power. With to young small children in the car this was very scary and dangerous. I believe these problems are all linked, the first time it broke down I had no power and was advised it was just a battery issue, however the same issue has now happened three times. The car was check over by RAC who advised they believe it was an issue with the motherboard which was preset on purchase. This report has been sent to evans halshaw however nothing has been done. I wanted to hand this car back to simply pay off the finance. I am a single mum working in the NHS. I bought a car from what I assumed was a reputable garage however this has turned out to be my worst nightmare. I am going to be left with an unsafe car that I have no confidence in driving now it has broken down 3 times. I would have hope better from this garage. Avoid avoid avoid
27 november 2024
Omdöme utan inbjudan
Svar från Evans Halshaw - Ford Altrincham
Hi Ailie,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Staff very helpful
Staff very helpful - Ian Rothwell in Sales and Ben Walker in Service. A good experience
25 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Mrs Griffin,
We're delighted to hear you had a positive experience.
We appreciate your kind words about Ian and Ben.
Their dedication to providing excellent customer service is something we strive for.
Evans Halshaw Customer Services
Poor Service
Poor Service
I bought a used car from Evans Halshaw in September, unfortunately whatever chemicals they used to clean the car made me sick,I told them this the day after I drove it home. They told me not to worry and gave me a deodoriser stating - "the deodoriser should return the car to a neutral smell once the chlorine smell goes away - the car will need to be aired for a couple of days for that to go away". I did exactly what they told me and that made things so much worse! I had to use Ubers to get around because I couldn't even sit in the car 10 days later. They did try cleaning it again but it made absolutely no difference. This is after keeping all of the windows open daily. Evans have a 14 day no quibble money back guarantee, I asked to return the within the time frame only to be told that if I want to return the car I can only part exchange it and I will lose a lot of money on it! I have sent them email after email with copies of my request within the time frame only to be told Management will get in touch. It's November I still have a car that I don't want that I can barely drive, thankfully the smell has got a lot better so I can sit in it for 30 mins without getting too ill. But I can't drive any long distance in it. After service?? Customer Care?? I don't know what else I can do now?
18 november 2024
Omdöme utan inbjudan
Svar från Evans Halshaw - Ford Altrincham
Hello Sara,
We understand your frustration and apologise for the negative experience you had at Ford Altrincham.
We take all customer feedback seriously and are committed to providing a positive experience for all our customers.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Svar från Evans Halshaw - Ford Altrincham
Hi Ali,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Great staff
Great staff, competent and friendly. Office systems are a struggle sending electronic forms takes ages.
14 november 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Ed,
We appreciate your kind words about our staff and are glad you found them helpful.
We understand your frustration with our office systems and are working to improve the efficiency of electronic form submissions.
Evans Halshaw Customer Services
Svar från Evans Halshaw - Ford Altrincham
Hi Tracey,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
I always am satisfied with the service…
I always am satisfied with the service I receive
8 oktober 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Bernice,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Evans Halshaw Customer Services
Svar från Evans Halshaw - Ford Altrincham
Hi Steven,
We understand that your experience wasn't what you hoped for, we strive to provide excellent service and are always looking for ways to improve.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Make the vehicles reliable.
17 september 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Tom,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Had a very positive experience at Evans…
Had a very positive experience at Evans Halshaw in Altrincham. Ian was very helpful he even came to work on his day off so I could test drive the car. I liked the car and we sealed the deal. No pressure no hard sell just a pleasant experience as always. This is the fourth car I have bought from them.
26 oktober 2024
Svar från Evans Halshaw - Ford Altrincham
Hi,
We are delighted to hear about your positive experience!
It's wonderful that you found the team to be so helpful and that you're enjoying your new car.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
I find Evans Halshaw very good at helping customers requirements.
I find Evans Halshaw very good at providing a profssional servicle. Staff are very undestanding and pleasant to a custimers needs.
22 oktober 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Graham,
We are pleased to hear that you found our service professional and our staff understanding and pleasant.
We strive to provide a positive experience for all our customers.
Evans Halshaw Customer Services
Svar från Evans Halshaw - Ford Altrincham
Hi Phil,
Aidy will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Staff are very friendly and…
Staff are very friendly and professional excellent service
12 oktober 2024
Svar från Evans Halshaw - Ford Altrincham
Hi Anthony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
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