As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable
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Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... Se mer
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Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... Se mer
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Företagsinformation
Skrivet av företaget
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Kontaktuppgifter
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, Storbritannien
- 0114 283 4949
4,4
Utmärkt
324 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
I would like to thank Dawid for explaining all the different areas of PCP etc. He was very clear & precise & his manner was polite & patient
Thank you. I am very happy with my new (to me) car
18 oktober 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Frances,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Dawid.
Enjoy your day!
Evans Halshaw Customer Services
Glad I got car inspected
Bought a vehicle from them with defects which it turned out should have been fixed before being sold. Found out through an independent inspection. Contacted the dealer and they were great at sorting the repairs out, even down to a windscreen wiper.
4 oktober 2023
Svar från Evans Halshaw - Citroen Sheffield
Hello,
Thank you for the positive rating.
I'm very pleased to hear that all of the defects were sorted on the vehicle as soon as possible.
I'm sorry if this did cause any inconvenience.
Evans Halshaw Customer Services
GREAT SERVICE - FRIENDLY STAFF
9 oktober 2023
Svar från Evans Halshaw - Citroen Sheffield
Hi Emma,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Buying a used citroen from evans halshaw Sheffield
Visited evans halshaw Sheffield to view a used citroen, a pleasant experience from start to finish ,we were shown round the car then left to view ourselves so no pressure, when ready a test drive was set up again on our own ,our trade in car was valued and a deal sorted dealing with salesmen Dawid Smieszek was a pleasure how car buying should be ,
Thanks
29 september 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Colin,
We are happy to see that your recent visit to Evans Halshaw was a positive one!
The dealership is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
They are very helpful and friendly
They are very helpful and friendly. Informative in every way
22 september 2023
Svar från Evans Halshaw - Citroen Sheffield
Hi Catherine,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Delighted with my new car & Connor…
Delighted with my new car & Connor really looked after us. Great communication & such a friendly guy.
27 september 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Claire,
Thank you for your positive review.
Connor and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Great experience today
Great experience today! Shaun Walker was really helpful!
23 september 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Mitchell,
Shaun will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
Svar från Evans Halshaw - Citroen Sheffield
Hi,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Svar från Evans Halshaw - Citroen Sheffield
Hi David,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Great service
Efficient polite staff kept informed how things were progressing nothing too much trouble.
23 augusti 2023
Svar från Evans Halshaw - Citroen Sheffield
Hello Trevor,
Thank you for choosing Evans Halshaw!
All the best!
Evans Halshaw Customer Services
Svar från Evans Halshaw - Citroen Sheffield
Hi Mihaela,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Svar från Evans Halshaw - Citroen Sheffield
Hi Rachel,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Toyota Yaris
I purchased a Toyota Yaris from yourselves and was served by Shaun. Excellent service and very professional. Really easy to talk to and put me at ease throughout my purchase.
25 juli 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Alyson,
Thank you for the positive review!
I will be sure to share it with the team here at the Citroen dealership in Sheffield.
Take care!
Evans Halshaw Customer Services
Svar från Evans Halshaw - Citroen Sheffield
Hi Stephen,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Incomplete warranty work
After warranty recall on steering rack it wasn't tracked!
Discovered at tire place after 2 ruined tires
Booked in 3 times to get it sorted after unavailable ramp & specialist equipment needed.
Large cost to a business if the van has to be out for 4 days rather than 1
4 maj 2023
Svar från Evans Halshaw - Citroen Sheffield
Hi,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Friendly Customer service
18 maj 2023
Svar från Evans Halshaw - Citroen Sheffield
Hi,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Let down again
I cannot believe for the SECOND TIME Penistone Road Sheffield has provided second rate service when looking to purchase a brand new car. 4 years ago I was offered a test drive in a car that was being used by clearly an over zealous gym bunny. The car had used gym clothes on the back seat and was stinking of sweat - so I declined the test drive and left. No customer deserves to be put through that.
This time I had booked a test drive at 2pm. Despite being on time the agent I had been booked in with was nowhere to be seen. The staff in the building were too busy chatting amongst themselves. When I remonstrated I got a weak apology then he walked off. When I left the building they managed to find somebody to scurry after me - by which time it was too late. There was no way I was going to spend any more my time or money with Evans Halshaw. The company won’t get a third chance to let me down again.
16 maj 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Terry,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Happy Citroen Ami owner!
After an initially confusing start as my Citroen Ami had been recalled and they didn't think they could look after it, they took it under their wing and did a great job. Friendly, helpful and enthusiastic staff. Even came back cleaner!
1 maj 2023
Svar från Evans Halshaw - Citroen Sheffield
Hi Jamie,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Avoid, avoid and avoid!
Avoid, Avoid, Avoid!
On collection we were rushed through the purchase process, Connor usually sat back in his seat with no care in the world.
Day 1 - rear tail light faulty, filled with water. Took several days to fix.
1 Month Later - they untaxed my car and messed the V5 registration up. Chaos when you receive a letter from the DVLA saying the car had been untaxed and I was no longer the owner, not good. I chased Connor and management for more than 1 week before anyone bothered to respond!
2 Months Later - starter motor and dip limeter broke. There has been a total lack of help, direction and support. Even in one case the service manager telling me he forgot to email because he had left it in his drafts, like seriously. They want me to transport the car to a garage for it to be diagnosed and fixed, of which they are trying their hardest not to pay for. I have gone back with a letter confirming my consumer rights ... you guessed it... total silence! Still no result and I have a car that cannot be used.
The car is a 19 plate Mercedes and I have only had it for 2 months!
Disgraceful service, please avoid!
27 mars 2023
Omdöme utan inbjudan
Svar från Evans Halshaw - Citroen Sheffield
Hi Jake,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
friendly staff, mechanics here know their stuff
friendly staff. work was carried out and was happy with the result.
27 mars 2023
Svar från Evans Halshaw - Citroen Sheffield
Hi Mr Nightingale,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
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