Evans Halshaw - BYD Mansfield Omdömen 43

I wanted to leave a review to recognise the exceptional service we received from Nathaniel Wilson (Nathan) at BYD Mansfield.

My partner recently took delivery of a BYD Sealion 5 through the Motability Scheme, and Nathan was outstanding throughout the entire process. From our first enquiry through to collecting the vehicle, he was professional, knowledgeable, friendly and incredibly helpful.

Nathan went above and beyond to help us. He assisted with the Motability cancellation fee, held a vehicle for us when he didn’t have to, and was always available to answer any questions we had. At the time, my partner was going through a PIP review, which naturally brought some uncertainty and stress, but Nathan was always reassuring, patient and understanding.

Every time we contacted him, he took the time to help and nothing ever felt like too much trouble. His communication was excellent, and he made what could have been a stressful process feel straightforward and enjoyable.

We absolutely love our new BYD Sealion 5 and are extremely grateful for all the support Nathan provided along the way.

Customer service like this deserves recognition. Nathan is a real credit to BYD Mansfield, Evans Halshaw and the Motability Scheme. I would not hesitate to recommend him to anyone looking for a new vehicle.

Thank you, Nathan.

Kian & Shanice

Brilliant experience with Tommy. Answered all my questions for my new car purchase. Absolutely nothing was a problem and he helped me get set up with everything. Definitely an asset to the business and Evans Halshaw.

I'll definitely recommend Tommy's services and be back for my next car purchase! I would recommend anyone looking to buy a new or used car to ask for Tommy and the BYD Mansfield dealership.

We collected our new car today from the Mansfield Byd Evans Halshaw garage .Tom dealt with us . He was very helpful and nothing was too much trouble for him. He is a credit to your organisation. A special mention to Alex the manager who expedited the delivery of the car and to Emily and Nathan who were very helpful and informative . We would highly recommend Byd Mansfield to anyone wishing to buy a vehicle .

We thought we had found our new car at Evans Halshaw, Mansfield but it required a few things, such as a new radiator and scuffs etc. We were the ones chasing them! They didn't phone back or keep us in the loop as requested. After numerous calls we were told they were still waiting for the radiator.... 2 weeks later, still no call from Nathan or Scott.
We went elsewhere and bought a newer model (3 yrs younger), similar price. It was a lovely smooth transaction with plenty of communication. You lost a sale EH by not phoning when promised. 🤪

Very helpful and professional, Tommy helped us with everything needed!

Really helpful staff, Tommy was very knowledgeable! great selection of cars! The showroom is nice and modern with all new cars unlocked so I could have a look inside them. Brilliant dealership to visit.

Purchased a used Hyundai Tucson from BYD Mansfield a month ago. Car presented in outstanding condition on arrival and is running great. Dealt with Mohammed who was a really nice guy, easy to talk to and knowledgeable. Process was quick and smooth. Didn't feel pushy, really relaxed vibe in there! Was worth traveling the hour from Sheffield 👍

Extremely pleased with my purchase from BYD. All the staff there are very helpful and friendly, especially Tommy who dealt with my purchase. Tommy answered any questions I had, he made sure I was happy with my purchase and patiently guided me through the payment process. I can highly recommend Evans Halshaw BYD Mansfield.

Fantastic dealer, really enjoyed buying my new car and was shocked how easy the process was

Tommy was brilliant! Highly recommend his services and advice. Love my new car!

Newly refurbished showroom, a fantastic sales team and leadership team. I would highly recommend!

I had a service here and then had some follow up work done. The staff were very helpful and friendly. Booking in was easy and reminders were sent to me prior to each appointment. Estimates were given prior to the work being done.

We purchased a vw troc last month Suf was absolutely brilliant no pressure to buy at all he took care of everything even took us to post office to get the car tax we Will recommend him to everyone please pass this review on to Suf he is a credit to the company

Excellent customer service
Highly recommend
Dealt with all our enquiries with a smile
Definitely worth a visit
Very friendly staff

Excellent customer service
Highly recommended
Dealt with ease throughout the whole process
All enquiries dealt promptly

My Son collected his new car yesterday , a BYD Seal U Comfort, from Evans Halshaw Mansfield. We had visited the showroom on Saturday to look at the hybrid electric plugins, and they could not have been more helpful. Tommy, the Sales Representative, answered all of our questions, and took my Son and hubby out for a teat drive. He was polite and very knowledgeable about the cars, and made the whole purchase very smooth. They say a car is the next purchase down from buying a house, but this was far less stressful. Thank you Tommy and BYD Mansfield.

I'd like to thank Tommy and Alex for their excellent service and patience! They listened to our needs and supported us make an excellent choice for our new car, without being pushy. This was our first purchase in 15 years and we are very happy. Thank you Anne & John (and daughter Leanne)

Relaxed atmosphere. The salesperson was not pushy but helpful and all the arrangements we made while purchasing the vehicle went smoothly.

I’ve just bought a new car and honestly had such a good experience. Tommy was brilliant from the moment I walked in — really patient, easy to talk to, and great at explaining everything in a way that actually made sense. He laid out all the options clearly, never pushed me toward anything, and gave me plenty of time to think things over.

What really stood out was how relaxed the whole process felt. Tommy checked in when I needed him, answered every question without rushing, and made sure I felt comfortable with every step. It made a big purchase feel surprisingly straightforward.

I’m really happy with my new car and genuinely appreciate how well I was looked after. I’d happily recommend Tommy to anyone who wants a friendly, no‑pressure experience.

After an initial wait, we saw Mohammed Mollik.
He made our car buying experience a real pleasure. He was so polite, helpful and knowledgeable. He kept us informed all the way through our car buying experience. What a lovely genuine person to deal with. Nothing was too much trouble. Certainly recommend the team at BYD Mansfield. They were all very helpful.
Thanks Mohammed, we are enjoying our new car.