Have owned an ESSE oil burning cooker for 25 years, it still cooks and heats very reliably. Inevitably though it needs some TLC every now and then..... My service engineer identified a couple of min... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to use website, excellent products. Plenty of useful information on the site. Parts i needed were all in stock. Parts arrived well packaged. Time between order placement and shipping is longer th... Se mer
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Exceptional customer service. The team went above and well beyond expectations to keep my ancient multi fuel burning. When it’s time to upgrade I will be sticking with Esse.
Ordered a cast iron roasting tray as a gift. It arrived poorly wrapped in old cardboard and gaffer tape — of course it’s better to minimise packaging, but this was more packaging than necessary and fr... Se mer
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Företagsinformation
- Tillverkare av eldstäder
- också i
- Butik med kökstillbehör
- Kaminbutik
- Leverantör av värmesystem
- Tillverkare
- Ugnstillverkare
Skrivet av företaget
Since 1854, ESSE has been proudly handcrafting range cookers and stoves in Britain. Based in Barnoldswick, Lancashire, our skilled team continues a tradition of craftsmanship that spans over 170 years. Originally chosen by hotels, commercial kitchens, and homes across Europe, ESSE quickly earned a reputation for producing high-quality, reliable appliances. Today, we remain committed to this legacy, combining classic design with modern innovation to meet the needs of contemporary living. Every ESSE product is assembled by hand using British steel and cast iron. We prioritise UK-based suppliers wherever possible, ensuring quality and sustainability remain at the heart of our operation. Our current range includes electric and wood-fired cookers, as well as wood-burning and multi-fuel stoves. Innovations like the compact 600 electric range cooker and our cleanest-ever stove, the 175, showcase our commitment to performance, efficiency, and lasting quality. At ESSE, we don’t just build appliances, we build long-term relationships. Our goal is to offer not only products that stand the test of time, but also support and service that you can trust for life. ESSE Engineered for life, built for generations.
ESSE Owners Club
Welcome to the ESSE Family
ESSE provides you with everything you need to get started with your stove to enjoy your ESSE for many years to come. By visiting the ESSE website https://www.esse.com/owners-club/ you will find the latest news, tips, and tricks to get the best from your ESSE and exclusive recipes from top chefs for you to try at home.
Love your ESSE and it will love you back. Whether you need help with the maintenance of your stove, want to find the best way to store logs, or are having trouble lighting your stove, all the answers can be found at esse.com.
Since ESSE was founded in 1854 the world has seen a lot of change, but our values remain constant. Our mission is simple: to create stoves and cookers of outstanding quality that are the cleanest and most efficient on the market. ESSEs have been relied upon in some of the world's most demanding environments - from the Antarctic to Crimea, the Savoy, and royal residencies to Scottish bothies - we are confident they will stand up to the tests of your home.
Kontaktuppgifter
Ouzledale Foundry, Long Ing Lane, Barnoldswick, BB18 6BJ, Barnoldswick, Storbritannien
- +44 (0)1282 813235
- enquiries@esse.com
- www.esse.com
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Esse excellent DPD must try harder!
Product excellent and ordering process efficient and easy
DPD a pain. Twice appeared but didn’t deliver because we were not in
However they had safe place designated and neighbour identified for drop off
Eventually I collected parcel from a local store
13 januari 2026
Grate for esse500{2011}
Very helpful and speedily delivery.New grate that i orderd was slightly smaller then the old one.
5 januari 2026
Great service and helped me choose the…
Great service and helped me choose the right part for stove burner
11 januari 2026
You completed the order swiftly
You completed the order swiftly, but the service provided by the courier DPD was shocking.
9 januari 2026
Quick and professional service can’t…
Quick and professional service can’t ask for anything more
8 januari 2026
Good selection of spares
Good selection of spares which are reasonably priced with prompt delivery. Thank you!
6 januari 2026
Item was as described and arrived in a…
Item was as described and arrived in a timely manner. Packaging was good.
5 januari 2026
Fire glass
Initially could not find your spares section but logged in to your website n found past orders so reordered the right glass for my much loved fire and service was fast as the glass broke on new years day and new glass was delivered within 5 days brilliant xx
1 januari 2026
Esse Customer Service is Long-Lasting.
The Customer Service and Engineers at Esse have been particularly helpful in 2025.
This is notable in that we bought our Esse Range Cooker in 2003 from Classic Range Cookers in Rugby.
As we did not have a suitable Chimney we purchased a GN Model with a Powerflue Extractor Fan. This Fan continued to run for 22years and then the Electronics gave up. None of the Maintenance Engineers could provide a solution.
So we phoned Customer Service and Engineers at Esse. They were very helpful and recommended Two Fan Manufacturing Companies in Denmark. Eventually we decided that we would have to purchase one of these rather expensive Systems. The problem then was in finding an Engineer who could both obtain and fit one.
Esse provided a Telephone Number for their Engineers. They were very patient and extremely Helpful. I phoned. My Heating Engineer, Richard Docherty Phoned. Our son Philip Canning who is the Future Projects Engineer at Ratcliffe Power Station phoned. The Fitting Engineer, Gary Lloyd also phoned. As a result of all these Contacts, Gary Lloyd (GNL) obtained and fitted an Exodraft Extractor Fan and Electronic Control System. Richard Docherty made the connections to the Esse GN Cooker.
The wonderful Result is that our 23 year old Esse GN Cooker works better than it ever did before, it is very much easier to control, as the Electronic system makes all the necessary changes.
The Total cost of the New Fan and Fitting was £2400 but it is supremely worth it, and should be recommended to all owners of Esss GN Cookers.
I can provide Contact Details of My Fitting Engineers if necessary. Many thanks to Esse for your concern for Customers.
17 juli 2025
Excellent thank you
23 december 2025
Parts ordered over Christmas and…
Parts ordered over Christmas and delivered as promised. Packaging could have been better inside box( bit loose in side, but was ok when inspected).
22 december 2025
Very helpful with advice
Very helpful with advice , answered quickly to allow us to assess what was needed
11 december 2025
10 years on. Disappointed 😞
10 years on. Disappointed.
I was in the lucky position to self build a modest home 10 years ago and have my dream cookers fitted.
I went for a 600 Esse solid fuel range cooker and spliced it with a 600 Esse Electric cooker. Trim was made for the top and bottom to make it look like one unit. The appearance was fantastic and gained many good comments, however in practice both units were lacking. Maybe things have improved, but this is my reviews of each unit after 10 years use.
The 600 Electric unit. The ceramic home of poor quality and impossible to keep clean. The grill broke 3 times, I don't use it now.
The 600 solid fuel unit. No way to riddle it! After a couple of days use it clogs up. The glass door is good, but that is about it. The hot plate hasn't worn well.
Sadly I wish I had used my previous brand of cast iron range. At great expense and research I had thought I had chosen wisely. Very disappointed 😞
4 januari 2026
Omdöme utan inbjudan
Svar från ESSE
Hi Julie, Thank you for taking the time to leave your review. I am sorry to hear that you are dissapointed with your cooker. We would like to discuss this with you further, to see if we can resolve any of these issues for you. Please could you send us an email to customerservice@esse.com so we can get in touch. Kind regards, ESSE
Delivery was quick but one item…
Delivery was quick but one item missimg. Sent it out that day and received it ghe next.
28 november 2025
Svar från ESSE
Thank you for taking the time to leave a review, I am pleased that we were able to resolve your issue. Best wishes, ESSE
We needed our parts urgently and…
We needed our parts urgently and received them on time8
24 november 2025
Svar från ESSE
Thank you for taking the time to leave a review. Best wishes, ESSE
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