Chiara was easy to deal with, helpful, patient and understanding. Explained everything in simple terms, easy to understand. Didn't take up too much time.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
June was an absolute pleasure to deal with. She was warm, friendly, and incredibly helpful throughout the entire experience. She took the time to listen carefully, answered all my questions with patie... Se mer
Företaget har svarat
Sharing appreciation for the company ERS. Admittedly I made a mistake with my claim in the beginning. However, after speaking with a wonderful colleague (J) she really listened and understood the p... Se mer
Företaget har svarat
I had a bad experience when having a new windscreen fitted through my insurance using national windscreens. When contacting ERS they was extremely helpful in resolving the issue swiftly. Big thanks... Se mer
Företagsinformation
Skrivet av företaget
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For these people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. We are at the start of a period of profound change in the motor world. Vehicles are more connected, intelligent, and accessible than ever. It is thought that by 2050, transportation will be dramatically different in urban areas, as more and more people opt for shared travel / shared ownership, and Mobility as a Service (MaaS) takes shape. As the UK’s largest specialist motor insurer, we have immersed ourselves in this changing world, learning and adapting to provide our brokers with the insight and specialist cover that their clients require along the journey of future mobility. Our new Class of business, Motor Innovation is designed for the vehicles of tomorrow; from autonomous cars and connected vehicles to insurance embedded into platforms and insurance cover for limited durations Discover more at ers.com
Kontaktuppgifter
30 Fenchurch St, EC3M 3BD, London, Storbritannien
- communications@ers.com
- www.ers.com
ERS Insurance Products
4,7
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jacob was fabulous
Jacob was fabulous, polite, knowledgeable and friendly
23 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Excellent after sales service
Being in an accident abroad was very stressful as was the worry of not doing everything for insurance purposes correctly. The call handler, Lilly, was calm, clear and concise - I knew exactly what I needed to do next and why. She was professional but also friendly and helpful, I left the call feeling much better and in no doubt everything was in hand that needed to be.
22 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Very Helpful Staff Member
I spoke to Lisa Picton regarding a new client claim and she was very helpful and logged the claim in an efficient manner.
21 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Absolutely delighted with the manner clai was sorted
Mary-Jayne handled the claim very well.
She has a very amenable manner and sorted out the claim efficiently and professionally.
20 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June was so super helpful with this…
June was so super helpful with this claim. She was patient and had a fantastic sense of humour. Worth her weight in gold.
20 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Operator with great communication…
Operator with great communication skills. Who genuinely listened to the enquiry
20 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Friendly staff very helpful
20 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
I was made to feel comfortable and…
I was made to feel comfortable and everything explained
14 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June Dennis was extremely helpful and…
June Dennis was extremely helpful and empathetic which made a stressful incident easier to cope with. Thanks
14 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Really fast
Really fast, very calming, dealt with my claim very well
14 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Customer Service
When I spoke to ERS they were so helpful and understanding.
They took a detailed report of what happened and wanted to get me back on the road as soon as possible. Couldn’t have asked for better service . Thank you ERS.
10 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Quick to answer and lady was very…
Quick to answer and lady was very polite , helpful and effecient
10 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Easy to work with this team
Very clear information on how to proceed - process clear, fast follow up documentation - Thank you
9 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
My contact June Dennis of Morton Michel…
My contact June Dennis of Morton Michel insurance specialist was really helpful, poliet and explained everything clearly to assist me with pursuisng my claim.
9 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June Dennis was fantastic and made the…
June Dennis was fantastic and made the process to report the new claim painless and she was very pro-active in the guidance provided and service received over the phone was superb.
9 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
👍👍👍👍👍👍👍👍👍👍
8 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
I was happy how she helped me and…
I was happy how she helped me and explained to me everything that I need too now
8 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Quick and easy process which of course…
Quick and easy process which of course makes it less stressful.
7 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.