Chiara was easy to deal with, helpful, patient and understanding. Explained everything in simple terms, easy to understand. Didn't take up too much time.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
June was an absolute pleasure to deal with. She was warm, friendly, and incredibly helpful throughout the entire experience. She took the time to listen carefully, answered all my questions with patie... Se mer
Företaget har svarat
Sharing appreciation for the company ERS. Admittedly I made a mistake with my claim in the beginning. However, after speaking with a wonderful colleague (J) she really listened and understood the p... Se mer
Företaget har svarat
I had a bad experience when having a new windscreen fitted through my insurance using national windscreens. When contacting ERS they was extremely helpful in resolving the issue swiftly. Big thanks... Se mer
Företagsinformation
Skrivet av företaget
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For these people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. We are at the start of a period of profound change in the motor world. Vehicles are more connected, intelligent, and accessible than ever. It is thought that by 2050, transportation will be dramatically different in urban areas, as more and more people opt for shared travel / shared ownership, and Mobility as a Service (MaaS) takes shape. As the UK’s largest specialist motor insurer, we have immersed ourselves in this changing world, learning and adapting to provide our brokers with the insight and specialist cover that their clients require along the journey of future mobility. Our new Class of business, Motor Innovation is designed for the vehicles of tomorrow; from autonomous cars and connected vehicles to insurance embedded into platforms and insurance cover for limited durations Discover more at ers.com
Kontaktuppgifter
30 Fenchurch St, EC3M 3BD, London, Storbritannien
- communications@ers.com
- www.ers.com
ERS Insurance Products
4,7
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very professional!
Lisa was very clear in explaining the process of how my claim will proceed. Extremely helpful, professional and very pleasant to deal with. 5 star service!
11 december 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Excellent service ad an easy process to…
Excellent service ad an easy process to understand
11 december 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Swift and easy to deal with.
10 december 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Absolutely disgusted- stolen vehicle no payout !!!!
Absolutely discusted with the way they treated us. We had our Truck stolen from our yard on our own premises, we were present watching our truck being stolen and ERS refused to pay out because I left the keys in the truck as I was using it 10 minutes before. They took 5 weeks to come to the wrong conclusion then it was found by the police burnt out and ERS decided to take responsibility for it in the end !!!!! Glad to take your premium but not prepared to pay out - in the case of an un for seen circumstance !!!!!!!!!!!!
8 oktober 2025
Omdöme utan inbjudan
Svar från ERS
Hi Lucy,
We are sorry to hear about your recent experience with ERS. We have notified our customer service team and have been advised that this has been resolved. Please reach out to Complaints@iquw.com if you have any further concerns.
Thanks,
ERS Team
Polite, proffessional and helpful
June was polite, helpful and understanding. great customer service!
8 december 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June was l great
June was l great. She elivated an already difficult time. We got through the process quickly.
2 december 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
clear question with high respect and…
clear question with high respect and good listening to me. They do all to make me understand before answering.
Happy for this service process.
1 december 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
MJ was very helpful and was very good…
MJ was very helpful and was very good and answering any questions. great to deal with 👍
26 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Very happy with the service provided
Very happy with the service provided
26 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Contacts were helpful in explaining why…
Contacts were helpful in explaining why questions were asked and experience was swiftly dealt with.
26 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Great customer service
26 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Chiara was friendly
Chiara was friendly, patient and clear on the questions, which enabled the two of us to sort out my accidental damage claim efficiently.
Thanks Chiara
Regards
Chris
25 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
A 5 star review..well deserved
June was very helpful and professional..she took all the details..clarified them with me and told me very articulately what would be the best course of action ..obvious this can be a stressful time making a claim ..but she guided me through the whole process...5 star review well deserved
24 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
The person to whom I spoke was…
The person to whom I spoke was friendly,professional and understood exactly why I was phoning and what the problem was.She then dealt with it swiftly and very business like.
20 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June was very polite
June was very polite, professional and reassuring during the call today, very easy to deal with and talked through everything with me
20 november 2025
Omdöme utan inbjudan
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Svar från ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.