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Delighted with the service which Lesley Frame gave me keeping me informed at all times on the status of my application which, despite some hic-cups with some providers, was ultimately successful, thanks in no small way for the attention to detail and my specific requirements which Lesley took into account at all times in a patient and friendly manner.

Lesley was fantastic in everything she done for us from start to finish this was all down to Lesley she explained everything to both of us we are very happy with the outcome we couldn't ask for anyone else.
Lesley looked after us very well felt at ease with her and no pressure.Thankyou very much for all you done for us.🙂🙂

Iwould like to thank Equity release Advisor Lesley Frame for the help she gave me to set up my Equity release application she took me through all the aspects of financial products Avaiable from life time mortages etc she listened to myquestions i had and answered them to a high stanard of knowledge she had she was polite very friendly would recommend Lesley frame for the future and any futher applications

Lesley was a gem from the word go when acting as our advisor in setting up per Equity Release through Key Retirement Solutions.
She informed us of all available life mortgages and other financial options before assisting us in completing all stages of our application, keeping us fully informed of progress at all times.
My wife and I have no reservations in recommending Lesley to act as advisor for any other applicants in the future.

mine was a little bit complicated as price of my house was in between the price range however the work put in by advisor Niel bell cemap cerer not sure what the letters mean but he was amazing in finding the right company and and getting through my advance he walks you through everything

I cannot recommend this company highly enough. Joseph Withers, Equity Release Advisor went above and beyond my expectations and his help was invaluable, informed and constant during the whole process. Thank you, Joe.

Parvesh was so helpful and explained things very well

I used Key Equity Release after trying with someone else that wasted 6 months of my time, caused me stress and got me nowhere!
I had a home visit from Parvesh M and from the off I knew I had a great person dealing with my 'plan'.
There were issues arising from certain lenders that, had I been doing it without Parvesh, would have had me totally stressed out!
This guy took all the issues that came along away from me and really gave me confidence!
Even after the lender had paid out there was an issue that needed sorting and heels were dragged. BUT Parvesh wouldn't let me have the problem of sorting this, he dealt with it and did not let up until everything was finally sorted!
I really hope Key keep hold of this amazing guy! I can honestly say there are not many people I've come across that go above and beyond to help but in Parvesh I've met one who does! To anyone who is thinking of going with Key... I hope you are lucky enough to have him 'on your case'!

My experience with our equity release expert positive and helpful, miss Akeela Ali guidance help us to choose the best option that sooth our needs

I was extremely nervous when I had my first conversation with Key when my ‘advisor’ said the telephone conversation would last between an hour or more! I persevered with each step over the weeks, and yes, I did find it a little daunting but there was no pressure on Key’s part and was advised the best possible path to take for my circumstances. I also used Equilaw, their solicitor who also were very helpful, with the solicitor coming to my house, to finalise the paper work.

I personally would have no hesitation in recommending Key, with a special thanks to Parvesh Mistry, my advisor who was so kind and helpful every step of the way.

We had previously had difficulty in getting a company to offer us equity release due to the location of our property. However Parvesh Mistry of the equity release experts was able to find a company who would be interested in releasing equity to us. There were issues during the process but Parvesh assisted greatly in resolving them. I would recommend this company to others wanting equity release.

Prompt replies to all communications . Always articulate explanations. Cheerful and professional attitude. Would have no hesitation recommending. It was a pleasure dealing with Akeela Ali for whom nothing was too much trouble and she gave my wife and I great confidence .

Absolutely first class service from Akeela at Key the Equity Release Experts - extremely pleasant and professional service
- very straight forward and easy to do - I highly recommend this company.

Excellent service from all at Key Equity Release , Key agent Parveesh Mistry was a pleasure to deal with from start to finish. The valuation officer was very quick and efficient. Equilaw solicitors were also 1st class keeping us up to date.The whole process was completed well inside the time given. Well done.

Parvesh is the broker who introduced my wife and I to the Equity Release lenders.
He efficiently co-ordinated the whole process from offer to completion and he demonstrated skills beyond the normal call of duty when we needed help on more than one occasion as the expected smooth transition from offer to completion stuttered for one reason or another.
Parvesh certainly used all his experience to push the procedure along when we could not have managed without his interventions.
He kept us fully informed at all times even when he was on a few days break.
Parvesh became a friend and we both hold him in the highest regard.
Thank you Parvesh!

Akeela Ali, my adviser, was very helpful and supportive throughout the whole process and I was pleased with the end result. Although I was surprised how complex making the appliction turned out to be.
Unfortunately, the solicitors I chose, from the recommended list, were not efficient and made mistakes. Costing me over £100 because of an error.

We booked an appointment to see an advisor and he never turned up ! On contacting the company's main office some time after the appointment time we were informed he had left the company recently !.No one contacted us to inform us of this or rearrange at a later date with another advisor, shocking way to treat a potential customer ! Can these people be trusted with your financial futures ????

I highly recommend the equity release experts. I was advised by Chris Bradley who was really helpful and efficient and done everything I asked him to and he went above and beyond to help me. I would recommend the equity release company to my friends and family.

We chose Equity Release Experts to reduce the high interest rate that we were paying on our equity release. Dave Cole, our advisor, was very helpful in explaining the ins and outs and finer points of the procedure and we were very pleased with the way everything was handled and were kept informed every step of the way. Would highly recommend without hesitation.

For most people the growing number of commercial lifetime mortgage (equity release) products now available can be confusing. Securing professional advice which meets personal current and future financial needs from regulated companies who cover the whole market is essential. I used The Equity Release Experts and their advisor, Craig Robertson who did an excellent job in identifying the best mortgage scheme offering the right life style options and choices my wife and I needed. After which home valuation, the lender's offer and legal services were all managed efficiently and without any delays during the early 2021 national Covid lockdown. I have no hesitation in recommending this Company to anyone seeking expert independent financial advice and a full "start to completion" service.