Equipyourtrip Omdömen 66

I recently ordered a rucksac which the Post Office failed to deliver. However Steve made sure that I received the item the next day. I would certainly recommend you for your prompt, friendly and helpful service

Many thanks

D Jenkin

Bad customer service. They sent the wrong coloured item that I ordered. Instead of e-mailing me and asking me if a different colour would be o.k they just sent me it. They will not answer my e-mails, i have sent 3 to them. I would consider defiantly not using them. Equipyourtrip.com if your reading this i'm order number [removed] and a very unhappy customer.

Undoubtedly the best price. Excellent seller, friendly and fast delivery. Excellent product!!

Bought a Deuter Speed Lite rucksack from Equipyourtrip. The price was fantastic and could not be beaten, delivery time was excellent and the item was received in good order.

Overall a brilliant shopping experience.....thoroughly recommended.

What more can you ask when you get the best price for your item and fast delivery!

I was very impressed with this company. I made a mistake with my order, I gave them a call and they sorted it immediately. They were very friendly too. The package arrived the very next day despite my error.

I would definitely use them again, very efficient, friendly service, and good value items.

:o)

I bought a Karrimor backback from Equipyourtrip, it arrived the next day. It was also at the cheapest price around. I am very pleased with my purchase and the speed it arrived, I going to purchase another and I am sure I will get the same service. Colin - Bracknell

I bought a couple of things from the company: a pair of gaiters. The second item were sunglasses. They sent me the wrong apir, but they responded immediately in sending the correct item back within less than 24 hours.

I bought a product from another acountry, and my experience buying with equip your trip was excellent.

I bought one item from Equipyourtrip, it arrived very promptly. It was also at the cheapest price around. I am very pleased with my purchase. Thanks. Jim at Stockport.

I looked around for a mountain equipment sleeveless jacket, the 'xero' model in my size. Everywhere was either out of stock or overpriced. Equipyourtrip had what I wanted, at a great price and delivery was as stated, no hassles whatsoever. They beat all the well known companies hands down. Thanks for great service, i'll be shopping here again and recommending friends.

I bought 2 items of Mountain Equipment, a fleece and stretch climbing pants. The price was best around and they actually had the colour (Orion Blue) I wanted in stock!! Opted to pick up in store when I discovered at checkout they were in my home town. I wish I had known of them earlier because they beat Cotswold and Rock n Snow hands down. Customer service from Steve was brilliant, I can see Im going to be a regular customer!!

The wrong item has been sent and despite 3 emails and 2 weeks delay I am still waiting on a replacement or confirmation of what is to happen next. No alternative but to raise a dispute with paypal

Bought a Mountain Equipment Light Line Jacket - very happy with the product and received the item the next day! The Service I received from Steve was fantastic. I called in - enquiring about a different product and he was up to speed on the details, price, etc. . . . I was sold instantly. . . .

Delivery took a week, and the product I received was not the product that I ordered! The website showed the sunglasses having different lenses and different colours than the final product that was delivered. They'll do, I can't be arsed with the whole drawn out process of RMA, etc. But ultimately if your going to display an image of a product on your website, try and make sure that that's the product you actually have in stock, if not then get your site updated. Would't be purchasing anything off you again.

I found the item I was looking for on your web-site , at a competitive price.
Steve in your office was knowledgeable & positive about the product.

Had to return the item due to flaw ( not e-y-t fault).Coincidentally spoke to Steve again, when I rang to discuss the problem.I was quite impressed when he remembered my name without me offering it !!

Replacement item rec'd last Saturday ; cheers Steve.

Would I use e-y-t again ? Yes, no problem.

A bit premature on the rating, as my gear is now 3 days overdue..!!!
If it does not arrive tomorrow I will be contacting you.

I am from Spain. I am very happy with my buy. your service is very good. i thanks you. ( i speak english very bad, sorry me )

Thanks to all at Equip your Trip, althought my rucksack was delayed (not the fault of Equip your Trip) the staff kept me informed/updated on it's progress. This is the second time I have use them and it will not be the last - Great service thanks

Good prices,easy to use website and very good service(like a english). I´m very satisfied customer.Thank you very much