Energie fitness Thornton Heath is a an excellent gym, with supportive staff and friendly members. As an older member and no longer lift to much heavy weights. The gym and it’s equipment is adequate fo... Se mer

Plats
Byt platsAmbassador House, 1 Brigstock Road, CR7 7JG London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jedna z najlepszych silowni personel pierwsza klasa przyjazny i zawsze chętny do pomocy itp przystępna cena oraz wszystkie potrezebne sprzęty do ćwiczeń oraz osobne pomieszczenie do boksowania naprawd... Se mer
My experience with Énergie Fitness Thornton Heath has been extremely concerning and frustrating. I initially signed up through their website for what was advertised as a free trial. Short... Se mer
Three weeks ago I started exercising with Glen as my Personal trainer. He is professional yet patient and understanding. His encouragement has given me a confidence that I can loose weight and get fi... Se mer
Företagsinformation
Skrivet av företaget
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Skrivet av företaget
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
Kontaktuppgifter
Ambassador House, 1 Brigstock Road, CR7 7JG, London, Storbritannien
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Misleading Sign Up Process
My experience with Énergie Fitness Thornton Heath has been extremely concerning and frustrating.
I initially signed up through their website for what was advertised as a free trial. Shortly after registering, I received an email stating that I had been placed on a £25 monthly membership. This was already confusing because this membership option does not appear anywhere on their website.
I attended the gym once but later decided it was not suitable for me. When I cancelled the direct debit, I was suddenly told that I was apparently locked into a 12-month contract and owed arrears. This was the first time I had ever been informed that a 12-month commitment even existed.
They later sent a supposed “contract” that I had never seen before, claiming it was agreed to during sign-up. At no stage during the registration process was it made clear that I was entering into a long-term contract.
Now they are threatening to send the matter to debt collectors over these alleged arrears.
Important contractual terms such as a 12-month commitment should be clearly explained before someone signs up. In this case the process felt extremely unclear and misleading.
I hope the gym improves transparency in its sign-up process so that other people do not find themselves in the same situation.
Energie fitness Thornton Heath is a an…
Energie fitness Thornton Heath is a an excellent gym, with supportive staff and friendly members. As an older member and no longer lift to much heavy weights. The gym and it’s equipment is adequate for how I now train and take care of my body.
Incorrect Charge
I requested the cancellation of my subscription via email, and yet I was still charged. This is terrible! No commitment to the customer. Signing up is easy, but leaving? Apparently, they don’t care; they just keep charging.
I contacted them requesting a refund, and so far, no response. The worst!
Svar kan ha AI-innehållLäs mer
Chris the cleaner at Energie Fitness is…
Chris the cleaner at Energie Fitness is awesome!

Svar från Energie Fitness - Thornton Heath
DODGY
Despite never missing a single payment once, somehow my details got passed to an aggressive debt collection agency. I have now cancelled my membership because of this and deleted the direct debit as it's clear from other reviews that they ignore emails when you want to cancel.
The Best with amazing people there
The people there are very welcoming and more than always happy and ready to take you through the use of the equipment. There are very friendly and cared for everyone. Is the best for me for 4 years i was with them.
It’s the best one very very good
It’s the best one very very good
glade also to recommend others
Trainer absent from class.. several times
It happened several times already, I booked a class though energie app and trainer didn't come. We didn't receive any notification that the class is canceled. That's very annoying and disrespectful...

Svar från Energie Fitness - Thornton Heath
No induction new members
No induction new members, deducting unnecessary charges from account

Svar från Energie Fitness - Thornton Heath
I like that it's open 24 hours 7 days a…
I like that it's open 24 hours 7 days a week staff very helpful and friendly I recommend this gym to anyone who needs the gym in the area
Extra fees
The water fountain is been broken for a long time and you cannot refill your water bottle in there, you can only drink directly with your mouth, which is far from hygienic.
Only AFTER you sign up, they tell you that you have to pay extra 10£/ month if you want to use the locker. 15 years of using gyms in London, this is the first time i have to pay for the locker. This is the Ryan air of the gyms.

Svar från Energie Fitness - Thornton Heath
They getting admission charges but also…
They getting admission charges but also this good gym

Svar från Energie Fitness - Thornton Heath
Not the best start
I moved gyms as the timetable of classes was more appealing, however on a few occasions already I have turned up and no-one has been there to run the class. Poor management.
After message saying it wo t happen again. It has happened again.

Svar från Energie Fitness - Thornton Heath
Jedna z najlepszych silowni personel…
Jedna z najlepszych silowni personel pierwsza klasa przyjazny i zawsze chętny do pomocy itp przystępna cena oraz wszystkie potrezebne sprzęty do ćwiczeń oraz osobne pomieszczenie do boksowania naprawdę polecam każdemu zaawansowanemu jak i dla początkujących chcących coś zmienić i zyskać trochę zdrowszej sylwetki można tu skorzystać z trenera personalnego który pokaże co i jak więc tylko przyjść i cieszyć się z ćwiczeń pozdrawiam wszytkich
I like the opening hours
I like the opening hours
I like it’s closer to my house
But the gym is small and space wise is really tight.
I have to workout early mornings just to avoid waiting in machines.
Other than that the staff are friendly and it’s alright

Svar från Energie Fitness - Thornton Heath
Energie Thornton Heath review
I've only been a member of this gym for a couple of weeks, but I absolutely love it. Very friendly and helpful staff and a really nice environment. Would definitely recommend to friends and family
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