Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

18 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Grossly inflated minimum order for UK customers!

. . .I can't give them a positive review because they impose a grossly high inflated minimum UK order of €170 before they will ship to the UK, which places UK readers of Elektor Magazine and the products offered for sale at an unfair disadvantage –if they want a better review from me I suggest they lower the minimum order to something more reasonable!

. . .I wanted to buy the Sequare HT140 Surface Mount Tweezers which were offered at a fair selling price but they wouldn't accept the order because it as only half of this €170 – This policy is obviously introduced out of spite as a result of lousy Brexit!

26 december 2025
Omdöme utan inbjudan
Logotyp för Eleshop

Svar från Eleshop

We understand your frustration, and we are also sorry for the Brexit! Unfortunately, the UK government set rules for shipments below GBP 135 which make it unattractive and technically nearly impossible for us to ship to the UK. For this reason we encourage you to buy locally unless you reach the threshold of € 170.

Betygsatt 5 av 5 stjärnor

Nothing but positive experiences with…

Nothing but positive experiences with Eleshop.

Very helpful customer service, wide range of products. In addition, they ship items discretely in their own cardboard box, which is something that I can appreciate.

5 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought a thermal camera

Bought a thermal camera, in 2024/02
delivered by GLS shipping,
Everything went well,
price was cheaper than Amazon,
they answered my email with care,
.

1 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Un SAV incroyable

Un SAV incroyable ! Gentils et très réactifs, ils m'ont communiqué toutes les informations qu'ils avaient très rapidement pour retrouver mon colis que le transporteur n'avais pas jugé bon de suivre correctement. Le produit est arrivé en retard mais ce n'est absolument pas leur faute.

3 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problemlos

Antworten schnell.Verschicken schnell und gut verpackt.Bestimmt werde ich dort nochmal einkaufen.Ich sage danke !

5 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bravo Eleshop!

Je tiens absolument remercier Eleshop pour son sérieux et son professionnalisme. J’ai été très satisfait de mon achat sur ce site (un pont RLC DER-EE DE-5000), site qui par ailleurs est très bien fait. Le colis est arrivé à la date prévue et le produit correspond bien à son descriptif. C’est un très bon appareil et il me donne entière satisfaction. Je recommande chaudement le site Eleshop à tous les clients potentiels.

28 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, item was out of stock and I was refunded the difference in their shipping a new one.

Easy to pay, great selection of products.

29 oktober 2020
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Craveat Emptor

Customer service is variable. I have bought a few items here, which represented for me a large outlay. I was recommended them by a friend and collegue who supplies them. The main advantage is that for some items they are cheaper than elsewhere (but on others Farnell have rebranded identical units cheaper).
My first order with Eleshop a few years ago went well. The unit arrived on time and was, as described, new. Last year I ordered a 'new' (it was advertised as new) Siglent 4 channel oscilloscope. I paid extra for next day delivery, but it arrived almost a week later (I live in the Netherlands, the same country as Eleshop are based). More concerning than paying extra for late delivery was that the calibration certificate had only a few days of validity left. In other words, the unit was one year old stock. Eleshop were not interested when I complained, other than to send me a quote for recalibration at my own expense. I found their attitude rather dismissive.
After that I avoided them for a while. However companies change and all have that one job which went badly wrong. So last week I thought I would give them another chance and ordered a power supply I needed.
It was listed on the Eleshop site as in stock and 'order today for delivery tomorrow'. We are now 2 working days later and the online delivery status is still marked "awaiting packing".
All in all, this one is on my beware list. Check elsewhere first and for the rest: craveat emptor.

25 oktober 2020
Omdöme utan inbjudan
Logotyp för Eleshop

Svar från Eleshop

Thank you for your valuable review. I can see that you chose the fast evening delivery and that it was delivered only days later, I'm very sorry to see that, although we handed the parcel to them (Trunkrs) in time. We have recently stopped with this service. We think it is very important to fulfil our promisses. I understand your concern about the calibration, we always need to find a good balance between having stock for quick delivery times and avoid that stock gets outdated. We can't see the validity of a certificate from outside the carton and sometimes the box stays in the warehouse of the manufacturer for a long time. If a recent calibration is important we always recommend to make an independent calibration through a calibration house according to your wishes, because calibration of manufacturers is not much more than a functional check of their product, we typically don't even call this a calibration nor mention in on our website.
Regarding your newest order, we are very sorry that it is delayed by 1 working day (you ordered on Friday and it is Monday now), I can confirm it is shipped today. I hope we can keep serving you as a customer! Thanks again.

Betygsatt 5 av 5 stjärnor

Great international experience

Excellent and kind customer support, good prices, quick shipping internationally with fair rates and a decent shipping company, great EU tax support. I recommend this shop to everyone looking for high end gear. Greetings from Poland!

13 december 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fast response and super fast delivery

Website is fast.
Ordering is easy.
Response was pretty fast when contacted via mail.

And the best part:
Shipped on the same day as promised (Monday evening) and I got the product in Sweden by Thursday afternoon.

Why not 5 stars?
The pictures on the product were from an earlier version. When asked about it right after ordering, they cam back pretty fast and confirmed it is the newer version mentioned in the title that I will get.

12 maj 2017
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer