EEC installed my solar panels 8 years ago. They put a roof bar across my dormer bay that prevented me from replacing the felted flat roof. Weeks of prevarication took place before the roof bar was mov... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & w... Se mer
Företaget har svarat
Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. T... Se mer
Företaget har svarat
I've been a regular customer of EEC since 2009 This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to ba... Se mer
Företaget har svarat
Företagsinformation
Om EEC Home Improvements
Skrivet av företaget
EEC Home Improvements are specialists in Solar PV, Battery Storage, Solar Thermal & Air Source Heat Pumps.
We are one of the UK's most established installers, with over 30 years trading.
Whether you are interested in saving money on your fuel bills, reducing your carbon footprint or simply bringing your home into the 21st century we've got you covered.
We offer a free, no obligation survey of your property and our fully trained in-house representatives are ready to answer any questions you may have.
Contact us today to find out how you and your home can benefit from one of our renewable energy & heating packages.
Solar PV Enquiry
Battery Enquiry
Heat Pump Enquiry
Solar Thermal Enquiry
Kontaktuppgifter
140 Norwood Road , PR8 6EH, Southport, Storbritannien
- 01704 333459
- info@eec-hi.co.uk
- www.eechomeimprovements.co.uk
3,4
Medel
840 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Resolving a Feed-in Tariff Issue
In November 2023 EEC installed a storage battery onto my existing PV system. The work was scheduled and carried out promptly and efficiently, and follow-up communication with the company was very good. More specifically, since that time I have been experiencing a problem in getting my solar FIT provision transferred from my previous energy supplier to my current one. This has been ongoing over several months, and stemmed from their repeatedly rejecting the schematic diagram of the battery system that had been provided to me by EEC. However, after I contacted EEC's Craig Ball things moved along very quickly, and I am now optimistic that the problem will soon be resolved. Mr Ball was most helpful when I spoke to him, and immediately acted on my concerns. I have generally been satisfied with the company as a whole, but it is mainly because of his prompt and efficient assistance that I have given a five-star rating.
17 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your detailed feedback! We're thrilled to hear that our team at EEC, particularly Craig Ball, was able to promptly address your concerns regarding the solar FIT provision transfer. We apologise for any inconvenience caused by the delay and are committed to ensuring a swift resolution. Your satisfaction is our priority, and we appreciate your five-star rating. Please don't hesitate to reach out if you need any further assistance.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
My contact at EEC was Andy Looker who…
My contact at EEC was Andy Looker who answered all my questions about the installation promptly and efficiently. Unfortunately on the day the panels were to be installed the heavens opened after a fine spell which put it back a day. Otherwise everything went well and was done exactly as I wanted. Would highly recommend Andy and FEC.
18 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you so much for your feedback! I'm glad to hear that Andy was able to address all your questions promptly and efficiently. Despite the weather setback, I'm pleased that everything went smoothly and was completed to your satisfaction. We appreciate your recommendation and look forward to serving you again in the future!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Good service and really helpful
Good service and really helpful. I didn’t go ahead in the end but will do next year - found Lewis really helpful and exceptionally patient.
1 mars 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your feedback! We're glad to hear that you found our service helpful and Lewis exceptionally patient. We understand that timing is important, and we look forward to assisting you when you're ready to move forward next year. If you have any questions or need assistance in the meantime, feel free to reach out. We're here to help whenever you're ready!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Solar Battery Purchase
I recently purchased a Solar Battery from EEC home improvements to accommodate my Solar panels that I purchased from them 7 years ago. As I have had no issues with the Solar Panels I had no hesitation in also Purchasing the Solar Battery from them. I can honestly say that the whole experience went very smoothly. I would also like to say that the Customer support team, especially Craig their Senior customer adviser was absolutely brilliant and was always available if there were any problems during and after the installation of the Solar Battery . I would recommend EEC Home Improvements to anyone looking to either have Solar Panels or Solar Battery fitted.
5 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for sharing your positive experience with us! We're delighted to hear that your recent purchase of a Solar Battery from EEC Home Improvements went smoothly and that Craig and our customer support team provided excellent assistance throughout the process. We appreciate your recommendation and are thrilled to have earned your trust once again. If you ever need anything in the future or know someone interested in solar solutions, please don't hesitate to reach out. We're here to help!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
EEC Solar I have been a customer for 10 years
Well I have been with this company now for 10 years. They installed our solar panels etc etc . was very happy with the work carried out and with the operatives that installed it. 5 years later we decided to go ahead and add batteries to the system. Again an operative came out and installed the batteries.
Since February I noticed that the system was not generating, so contacted eec to get the problem rectified. I was asked to reset the batteries and send photos of both the inverter in the loft and the batteries. This went on over a number of weeks, and I was getting fed up of the whole thing.
Then one Saturday morning I had A phone call. On the other end of the phone was a lovely lady by the name of Emily. She told me she had picked up my problem and she would be dealing with it. OMG did she deal with it she kept me in the loop every step of the way . Yesterday 16/04/2024 the phone went it was Emily telling me the inverter would be delivered and that the engineer was on his way. Sure enough 10 minutes later the inverter was delivered and Bronic ( i hope thats how you spell it) arrived and installed it. What a service. All I would say is Just ask for Emily Ormerod she is a DIAMOND and EEC are lucky to have her.
16 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for being a loyal customer for the past 10 years! We're thrilled to hear about your positive experiences with our team, and we're glad Emily was able to provide you with excellent service. We'll be sure to pass on your kind words to her. If you ever need assistance in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Could not be happier with the service I…
Could not be happier with the service I received. Would definitely recommend.
27 april 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
We're thrilled to hear that you're happy with the service! Thank you for your recommendation, it means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Talking to Kevin yesterday put my mind…
Talking to Kevin yesterday put my mind at rest, he explained everything in easy to understand terms, very thorough and thoughtful, with a follow up call today from him was very reassuring.
16 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
We're glad to hear that Kevin was able to provide you with thorough and thoughtful assistance. Your peace of mind is important to us, and we're here to help every step of the way. If you have any further questions or concerns, please feel free to reach out. Thank you for your feedback!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Great Service from ECC
We had a issue with our old inverter (which wasn't installed by this company) which needed replacing. We contacted ECC and Kevin Amos arranged for a new one to be installed. The fitters were very quick and efficient. Really happy with the service we received from the initial phone call all the way through to installation. We would definitely recommend this company.
16 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for choosing EEC for your inverter replacement! We're thrilled to hear that Kevin and our team provided you with efficient service from start to finish. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Heat pump
Very friendly staff and carried out work quickly and effectively
16 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your kind feedback! We're delighted to hear that you had a positive experience with our team. If you ever need assistance in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Solar PV Advice and consultation
Lewis provided great advice and professional courtesy during our deliberations on investing in Solar and Air source Heat systems. At the moment we have decided not to proceed and to take time to find out more information and experiences of others who have systems. But would happily recommend Lewis and EEC HI as a starting point to the journey!
11 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your kind words and for considering us for your solar and air source heat systems. We understand the importance of thorough research and decision-making when it comes to such investments. While you've decided to take more time to gather information and insights from others, we truly appreciate your recommendation and are glad to have been part of your journey so far. Should you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help in any way we can.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
EEC have redeemed themselves
EEC have redeemed themselves, the batteries issue we had has been resolved, Charlie & Craig did a grand job sorting them out and once again we are getting the benefit of having the solar panels fitted.
8 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
We're delighted to hear that your recent experience with us has been positive and that Charlie and Craig were able to resolve the batteries issue efficiently. Thank you for giving us the opportunity to redeem ourselves. We appreciate your feedback and look forward to continuing to provide excellent service.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Not had a good experience with you in…
Not had a good experience with you in the past but this time your engineers were helpful and friendly and got the job done with no issues I'd recommend you send them to all your repairs
5 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for taking the time to share your recent experience with us. We're thrilled to hear that our engineers were able to assist you effectively and with a friendly attitude. Your recommendation means a lot to us, and we'll certainly keep your feedback in mind for future repairs. If you ever need assistance again, please don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Installed 8 years ago
Installed solar panels about 8 years ago - just in time to qualify for export payments. Very satisfied with performance Also says a lot that eec solar still in existence as business whilst other business have gone out of business. Informative reps without being pushy.
2 april 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for sharing your long-term satisfaction with our solar panel installation. We're thrilled to hear that your system has performed well over the past eight years. Your loyalty means a lot to us, and we're proud to have stood the test of time. We appreciate your kind words about our informative yet non-pushy representatives. Should you ever need further assistance or upgrades, we're here to help.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Just had Craig and his apprentice…
Just had Craig and his apprentice Charlie and what a pleasure! Very understand and explained everything great service
29 mars 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for sharing your positive experience with Craig and Charlie! We're delighted to hear that they provided you with excellent service and took the time to explain everything thoroughly. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Craig and Charlie. If you ever need assistance again, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Professional, prompt and not pushy
I requested a quote online through a site that automatically sent my details to the three closest companies who provided solar panels. Craig from EEC was in touch quickly and sent me through a quote within a day. We spoke a couple of times after that, he was helpful and not pushy at all, which made me want to do business with them/him. Although personal circumstances meant I was unable to move forward with an installation, this is the only company I would consider if my circumstances change - a refreshing experience!
27 mars 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for taking the time to share your experience with us. We're thrilled to hear that Craig from EEC provided you with prompt and professional service while also respecting your preferences. Although circumstances prevented you from moving forward with an installation at this time, we're honored to be your top choice should your situation change. We appreciate your consideration and hope to have the opportunity to serve you in the future.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
It was a helpful conversation
It was a helpful conversation. He seemed to understand the issues. He promised to solve the problem and seemed to have authority to do it.
25 mars 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your feedback! We're glad to hear that you found our conversation helpful and reassuring. Rest assured, we're committed to resolving the issue promptly and efficiently. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your patience and trust in us.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Battery purchase
I bought a battery, communication was good and my fitted Guy was very knowledgeable. I recommend this company.
7 mars 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for recommending us! We appreciate your feedback on the smooth communication and the knowledge of our installation expert. If you ever have more questions or need assistance, feel free to reach out. We're here to help!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
5 kw battery
They installed a 5 kw battery to add to an existing 3kw battery for my solar panels. I have a 6kw system and it has made a big difference, storing enough energy with a little sun to cook tea and see me through the night.
The sales team were informative and helpful, the price fairly reasonable, installation was quick and it is working well. So far I'm very happy with it.
16 februari 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for taking the time to share your experience. We're pleased to learn that the addition of the 5 kW battery to your existing 6 kW system has proven impactful, providing sufficient energy even during low sunlight periods. We appreciate your positive feedback on our sales team's informativeness, reasonable pricing, and the swift installation process. Should you require any further assistance or have inquiries, please do not hesitate to contact us. Your satisfaction is our priority.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Customer Service, Engineers
Customer Service, Support and Engineers have been fantastic
8 mars 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
We're thrilled to hear that you've had a fantastic experience with our customer service, support, and engineers. Your satisfaction is our priority, and we're here whenever you need assistance. If you have any further feedback or questions, feel free to reach out. We appreciate your trust in our services.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Great Service and Support
From initial enquiry to completion great service and support.
12 februari 2024
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your kind words! We're delighted to hear that you had a great experience with our service and support from start to finish. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.