EEC installed my solar panels 8 years ago. They put a roof bar across my dormer bay that prevented me from replacing the felted flat roof. Weeks of prevarication took place before the roof bar was mov... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & w... Se mer
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Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. T... Se mer
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I've been a regular customer of EEC since 2009 This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to ba... Se mer
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Företagsinformation
Om EEC Home Improvements
Skrivet av företaget
EEC Home Improvements are specialists in Solar PV, Battery Storage, Solar Thermal & Air Source Heat Pumps.
We are one of the UK's most established installers, with over 30 years trading.
Whether you are interested in saving money on your fuel bills, reducing your carbon footprint or simply bringing your home into the 21st century we've got you covered.
We offer a free, no obligation survey of your property and our fully trained in-house representatives are ready to answer any questions you may have.
Contact us today to find out how you and your home can benefit from one of our renewable energy & heating packages.
Solar PV Enquiry
Battery Enquiry
Heat Pump Enquiry
Solar Thermal Enquiry
Kontaktuppgifter
140 Norwood Road , PR8 6EH, Southport, Storbritannien
- 01704 333459
- info@eec-hi.co.uk
- www.eechomeimprovements.co.uk
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Very satisfied with EEC and no hard sell.
Knowing very little about solar panels we decided to make an appointment with EEC at their offices in Southport. We were not disappointed, we were given a very comprehensive explanation of how the system works and also shown the equipment. Using figures for our previous twelve months electricity consumption we received a cost for the installation, and a breakdown of the likely cost savings and pay-back period. The installation was completed in about six hours, the app was set up on our mobile phones, and we were shown how to use the app. There is a lot of information to digest at this early stage. After a few weeks we had a few more queries, which were answered very clearly and comprehensively. Nothing was too much trouble for any of the staff and we can highly recommend EEC.
28 februari 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for taking the time to share your positive experience with EEC. We appreciate your feedback and are happy to know that your queries were answered clearly and comprehensively. It's always our goal to provide excellent customer service and ensure our clients are satisfied with our products and services.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
PV Array, Inverter and Battery Installation
EEC Home Improvements installed a PV array c/w Inverter and Batteries at my property.
The pre-sales work, led by Corey, was excellent and included modelling of likely return on investment and a full site survey to agree layout of the panels, positioning of the electrical equipment and routing of the cables.
On the day of installation then teams turned up when expected, the work was neat and they left no mess. In particular, the electrician was excellent, routing the cables to give minimal visual impact and giving a full run-through of the system and monitoring app.
The electricity was off for a maximum of 5 minutes, so there was no real disruption.
The system has worked like a dream and we have seen a significant reduction in the Electricity Bill, even over winter.
EEC added Batteries to the system in March 2023 - they are real win, enabling us to use pretty much every kWh we generate.
28 oktober 2022
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for taking the time to leave a detailed and positive review of your experience with EEC Home Improvements. We're delighted to hear that our team provided excellent pre-sales work, and that the installation of your PV array, inverter and batteries went smoothly. We appreciate your business and your kind words, and we look forward to serving you in the future.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459. Kind Regards, EEC Solar.
fast and efficient service
21 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for taking the time to leave a positive review about our fast and efficient service. At EEC Solar, we strive to provide our clients with prompt and efficient service, and we're glad to hear that we met your expectations.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459. Kind Regards, EEC Solar.
Thanks to Paul for all his help and…
Thanks to Paul for all his help and patience. I now know much more about Solar installation and what to get.
Would recommend a call to this company if you’re looking for Quotes.
22 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Richard,
I'm glad to hear that Paul was able to provide you with valuable assistance and information regarding solar installation. It's always great to have a reliable source of knowledge when making important decisions about home improvements.
Thank you for sharing your positive experience and recommending the company. I'm sure others will appreciate the recommendation and the opportunity to work with such helpful and knowledgeable professionals.
If you have any further questions or need additional support, don't hesitate to reach out, also if please remember about our referral scheme that we offer.
Regards
EEC Home Improvement
Friendly helpful staff
Friendly helpful staff. Gary was pleasant efficient and explained the system well. The only thing he forgot was a box of sunshine!
15 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Thank you for your positive review about your experience with our friendly and helpful staff, particularly Gary. We're pleased to hear that he was efficient and explained the system well. Thank you for your review, and we hope to continue providing you with excellent service in the future. We would also like to take this opportunity to inform you about our referral program. By simply referring someone to EEC Solar and they go on to make a purchase of a solar PV system, you will receive reward payment of £250, which will be sent to you within 7 days of the solar PV installation. But here's the best part: there's no limit on how many people you can refer! Our referral program works simple by you providing EEC Solar with your referrals name, phone number, and permission from your referral to contact them. Once we have your referrals phone number, one of our system designers will contact them and organise a same day over the phone proposal, tailored to their property. One of our system designers will use a specialist design software to help create a 3D model of their roof, allowing us to explain how much energy the system will generate, how that translates to savings and the cost of the system, including install. Call us now on 01704 333459 or email us at info@eec-hi.co.uk.
Honest appraisal of needs and clear…
Honest appraisal of needs and clear explanation of potential benefit for costs. No hard sell. Very prompt and efficient service v
15 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Jo,
Thank you for sharing your positive experience of receiving an honest appraisal of your needs and a clear explanation of the potential benefits and costs.
I'm glad to hear that you found the service to be prompt and efficient as well while still maintaining a high level of quality and attention to detail.
Thank you for sharing your feedback and also to remember that we do offer a referral scheme for anyone you refer and go ahead with an installation with EEC Solar.
Honest opinion from the Surveyor…
Honest opinion from the Surveyor Gentleman. Very rare these days especially when it means the company would lose the custom.
Solar Panels would not have been appropriate in this case.
15 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Inderpal,
Thank you for sharing your honest opinion about our surveyor.
Also thank you taking time to leave this review as this helps as a company when other customers are looking into Solar and looking for the right company to deal with, especially with so many just starting up since the energy increases.
EEC Solar have been installing for many years now and want ot make sure our customers are getting the correct information.
We do offer a referral scheme for anyone looking into Solar who you recommend to EEC and make a purchase.
Regards
EEC Home Improvement
Installation carried out professionally
Kept us fully informed when circumstances outside their control (heavy snow) meant an appointment had to be cancelled. Made another very promptly. Installation went without a hitch, clean and tidy work. Explained how everything worked. We've used EEC before and would again.
13 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Alison,
Thank you for leaving us a positive review. We are sorry for the inconvenience caused by the heavy snow which led to the cancellation of your original appointment, but we are pleased to hear that we were able to reschedule promptly and carry out the installation without any issues.
At EEC Solar, we understand that communication is key, and we are glad to hear that we kept you fully informed throughout the process. We are also delighted to hear that the installation was carried out professionally and that the team left your property clean and tidy.
We appreciate your continued trust in our services and are honored to have been chosen to carry out your solar installation once again. If you have any questions or concerns in the future, please do not hesitate to contact us and just to let you know we do a referral scheme for anyone who you refer and go ahead with EEC for an installation.
Thank you again for choosing EEC Solar.
Great work from EEC Solar
Experience was good from the off. Everything explained clearly and again if needed. The guys doing the work were everything you hope for looking after your property as they went along and in fact going above and beyond to help out. After sales needs to be assessed but so far no problems whatever and again no hiding when help needed
14 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Allan,
Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience with EEC Solar, and that our team was able to provide clear explanations and support throughout the process.
We are also delighted to hear that the team who carried out the installation went above and beyond to look after your property and ensure that everything was completed to a high standard.
At EEC Solar, we take great pride in our work, and we are committed to providing our customers with the highest level of service and support. We are pleased to hear that you have not encountered any problems thus far, and we will continue to be available to assist you should you require any further assistance.
Thank you again for choosing EEC Solar, also if you have know anybody who is interested in Solar PV we do offer a referral scheme.
Best regards,
EEC Home Improvements
EEC Very Helpful
EEC installed re-chargable batteries for our solar panels (which EEC had previously installed) which were working great guns until we had a smart meter installed by our power company, after which the batteries stopped charging. I contacted Andy Locker from EEC who was very helpful. The power company forgot to link up the batteries again.
Thanks to his crystal clear, idiot-proof instructions I was able to get them working again in 5 minutes flat. I cannot thank Andy enough, and we're now using hardly any leccy from the grid despite the appalling weather we've had of late. We won't be using any grid leccy come summer at this rate! I highly recommend using ECC; they're very friendly, helpful, knowlegable and professional.
7 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Sandra,
Thank you for taking the time to share your experience with EEC. We are thrilled to hear that our team, specifically Andy , was able to provide you with helpful and clear instructions to get your rechargeable batteries working again after the installation of your smart meter.
At EEC, we strive to provide our customers with the highest level of service and support, and we are pleased to hear that you found our team to be friendly, knowledgeable, and professional.
We are delighted to hear that you are now using hardly any electricity from the grid, despite the poor weather conditions. We hope that your solar installation and rechargeable batteries continue to provide you with a reliable and cost-effective source of energy throughout the year.
Thank you for your recommendation and please remember our referral scheme for anyone you refer who goes ahead and makes purchase with EEC.
Best regards,
EEC Home Improvements
Great service and very helpful with our Solar Installation
Great service and very helpful with a lot of questions I had.
They made things really easy and adjusted the original configuration based on my needs and preference.
The team who did the install were also fantastic.
Thank you and already off the grid 50% of the time now. Can’t wait for the sun to shine even more.
Would highly recommend and thanks to Andy L. for all his help.
15 februari 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Jk,
hank you for sharing your positive experience with us. We are delighted to hear that you found our service to be great and our team to be very helpful in answering your questions.
We are pleased to hear that our team was able to adjust the original configuration of your solar installation based on your needs and preferences. At EEC, we believe in delivering bespoke solutions that meet the specific requirements of our customers, and we are glad that we were able to meet your expectations.
We appreciate your comments regarding the team who did the installation, and we will make sure to pass on your kind words to them. Our team is dedicated to delivering high-quality installations and providing excellent customer service, and we are glad that you found them to be fantastic.
We are thrilled to hear that you are already off the grid 50% of the time and that you are looking forward to the sun shining even more. We hope that your solar installation continues to provide you with a reliable and cost-effective source of energy for many years to come.
Thank you for your recommendation, and we will make sure to pass on your thanks to Andy L. for his help.
Best Regards
EEC Home Improvements
Installation of PV panels and Battery backup
With the surge in Solar, we knew it would be a while before EEC was able to fit our panels and batteries. From initial sales to instillation was 6 months. It would be preferred to be kept informed of potential instillation date as opposed to phoning to find out.
With Scaffolding in place, instillation day arrived with the goods being delivered very early from a lovely chirpy and welcoming driver. Soon after the two man team arrived however, it was identified that all but one of the panels could fit on the two faces of the roof. This was very frustrating and potentially disastrous but the installers were very supportive explaining the reasons allaying any initial concerns.
A long day for the electrician finishing after 12 hours!
Speaking to Tim, EECs Installer Liason Co-ordinator that evening and again the next day, he could see from the APP that the system was not working as it should, adding EEC would not take any payment until satisfied the system was working properly and for this, we were very grateful.
Tim made arrangements for a further two electricians to complete the task before waiting a couple of days to ensure the system was in fully working order, only then taking payment. While that took a further 3 weeks, EECs customer care from all their personal and after installation was superb, ensuring any issues we had were resolved efficiently and as quickly as possible.
10 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Ridley,
Thank you for taking the time to share your experience with us. At EEC, we strive to provide our customers with the best possible service, and we are sorry to hear that the installation process did not meet your expectations.
We appreciate your feedback regarding our communication, and we will take steps to ensure that customers are kept informed about potential installation dates in the future.
We are pleased to hear that our team was able to identify and explain the reasons why all but one of the panels could fit on the two faces of the roof. Our team is dedicated to delivering high-quality installations and providing excellent customer service, and we are glad that they were able to support and allay any initial concerns you may have had.
We appreciate your comments regarding our Installer Liaison Coordinator, Tim, and his efforts to ensure that the system was working properly before taking payment. At EEC, we believe in delivering high-quality installations and providing ongoing support to our customers, and we are glad that you found our customer care to be superb.
Thank you for your patience and understanding throughout the installation process, and we hope that you continue to enjoy the benefits of your solar panels and battery backup system for many years to come.
Best regards,
EEC Home Improvements
Everything still good 9 years on..
I had solar panels fitted 9 years ago and then batteries added later. Everything is still working well. The fitters were very professional and tidy and the salesman checks in with me from time to time to make sure everything is OK. He's also available on mobile anytime I have a question. I highly recommend EEC Solar
12 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Laila,
Thank you for sharing your positive experience with us. At EEC Solar, we take great pride in delivering high-quality installations and providing excellent customer service, and we are delighted to hear that you are still satisfied with your solar panel and battery installation 9 years on.
We appreciate your comments regarding our team's professionalism and tidiness during the installation process. Our team strives to deliver an efficient and tidy installation, and we are pleased that you were happy with the workmanship.
We are also delighted to hear that our sales representative has been in regular contact with you to ensure that everything is still working well. At EEC Solar, we believe in building long-lasting relationships with our customers and providing ongoing support whenever it is needed.
Thank you for your recommendation, and we are thrilled to hear that you would highly recommend EEC Solar to others.
Best regards,
EEC Home Improvements
Excellent workmanship
Turned up on time, were very polite. Completed job efficiently. Cleaned up all mess. Very satisfied and would highly recommend.
7 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Garry,
Thank you for sharing your positive experience with us. At EEC, we strive to provide our customers with a professional and efficient service, and we are delighted to hear that our team met your expectations.
We are pleased that our team arrived on time and were polite throughout the installation process. We also appreciate your comments regarding our workmanship and efficiency. Our team takes great pride in delivering high-quality installations, and we are delighted that you were satisfied with the end result.
We are also glad to hear that our team cleaned up all mess after completing the job. At EEC, we believe in leaving our customers' properties in the same condition as we found them, and we are pleased that you found our team's work to be tidy and professional.
Thank you for your recommendation.
Regards
EEC Home Improvements
Installation of solar panels.
Efficient people and pleasant to do business with. Tidy work and neatly finished.
1 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Ronald,
Thank you for taking the time to share your positive experience with our team. At EEC, we pride ourselves on providing efficient and professional service to all of our customers. We are pleased to hear that you found our team to be efficient and pleasant to do business with.
We also appreciate your comments regarding our tidy work and neat finishes. Our team takes great care to ensure that all installations are completed to the highest standards, and we are delighted that you were happy with the end result.
Thank you again for choosing EEC for your solar panel installation needs. Just to let you know we do offer a referral scheme for anyone who refer to us and go ahead and make a purchase with EEC.
Best regards,
EEC Team
Honest and Professional
Unfortunately our property didn't lend itself well for Solar PV due to the aspects of the roof, after it being explained correctly and why it doesn't we can't thank EEC enough for the honesty compared to another company who did not go into any detail and looked like they were just looking for a sale, I wouldn't hesitate to recommend EEC to other people who's property are suitable for Solar PV.
6 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Alfred,
Thank you for taking the time to share your positive feedback with us. At EEC, we strive to provide our customers with honest and professional advice when it comes to renewable energy solutions. We are pleased to hear that our team was able to provide you with a clear explanation regarding why solar PV may not be suitable for your property, and that you found our approach to be both informative and trustworthy.
We understand that investing in renewable energy solutions can be a significant decision, and we believe that it is our responsibility to provide our customers with transparent and accurate information to help them make informed choices. We are delighted to hear that you would not hesitate to recommend our services to others whose property is suitable for solar PV.
Best regards,
EEC Team
We had our solar panels installed and…
We had our solar panels installed and we were impressed with the service we received from EEC. Great communication throughout the process.
The installation team arrived on time as expected and were polite and friendly. They completed the job efficiently and left our property clean and tidy. Overall, we were very pleased with the service
and would highly recommend EEC to others considering solar panel installation.
6 januari 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi BH,
Thank you for sharing your experience with EEC's solar panel installation service. It's great to hear that you were impressed with their communication and the professionalism of their installation team.
Installing solar panels can be a big decision, and it's important to work with a company that you can trust to provide quality service. Your positive review and recommendation will surely help others who are considering going solar.
Not only do solar panels benefit the environment, but they can also save you money in the long run by reducing your energy bills.
Just to let you know we do offer a referral scheme for anyone you refer and goes ahead with EEC Solar.
Regards
EEC Home Improvements
Very knowledgeable and efficient
Staff were very informative, and the installation was clearly explained. They installed the solar batteries a day early than was scheduled. All company representatives were very pleasant, quick and tidy. The office staff were also quick and efficient, and very helpful.
1 mars 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Jlang,
Thank you for taking the time to share your positive experience with us. It's great to hear that our staff was able to provide you with the knowledge and information you needed to make informed decisions about your solar panel installation.
We strive to provide our customers with efficient and reliable service, and we're thrilled to hear that our installation team was able to complete the job ahead of schedule while maintaining a high level of professionalism.
We also appreciate your kind words about our office staff. We understand the importance of clear communication and efficient service throughout the entire process, from initial consultation to installation and beyond.
Thank you again for choosing us for your solar panel installation, and we hope you continue to enjoy the benefits of clean, renewable energy for years to come. Don't hesitate to reach out if you have any further questions or concerns.
Regards
EEC Home Improvements
Great company. Great staff.
Great company. Kept well informed. The office based staff and those fitting the solar panels were all excellent. The installation was very efficient and they tidied up afterwards. Highly recommend them if you want solar panels.
27 februari 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Matthew,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our company and that our staff was able to provide you with excellent service.
We understand that installing solar panels can be a big decision, and we aim to make the process as seamless as possible. It's great to hear that our team was able to keep you well-informed throughout the process and that the installation was efficient and tidy.
We're also pleased to hear that you would highly recommend our company to others considering solar panel installation. Word-of-mouth recommendations from satisfied customers like you are the best way for us to continue to grow and provide our services to even more people.
We do also offer a referral scheme this can be for anyone you recommend and go ahead with EEC Solar, if you have any referrals please email info@eec-hi.co.uk
Thank you again for choosing us for your solar panel installation.
Regards
EEC Home Improvements
Excellent service and product so far.
Everything went smoothly from enquiry to installation. Corey Deighton was especially helpful in helping me resolve an issue with the local authority and several other issues. I could have bought a similar system a bit cheaper but Corey really sold the company and its services to me.
28 februari 2023
Omdöme utan inbjudan
Svar från EEC Home Improvements
Hi Billy,
Thank you for your kind words about our company and our services. We're thrilled to hear that everything went smoothly from your initial enquiry to the installation of your solar panel system.
We're glad to hear that Corey was especially helpful in resolving any issues you had with the local authority and that he was able to sell you on our company and the value of our services.
At our company, we believe in providing excellent customer service and top-quality products to all of our clients. We understand that every customer has unique needs and challenges, and we're always willing to go the extra mile to ensure that we provide the best possible solution for your situation.
We're pleased to hear that you're happy with your new solar panel system so far, and we hope that it continues to meet and exceed your expectations in the years to come.
Thank you for choosing our company for your solar panel needs. Please don't hesitate to contact us if you have any further questions, we do also have a referral scheme for anyone you recommend and they go ahead to have an installation by EEC.
Regards
EEC Home Improvements
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