We would be lost without edplace itis a godsend,love that we get reports weekly I love that we can set tasks I love that there support on hand 24 7 for the students and love there are so many subjects... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nothing worse than a company that doesn’t respond, terrible customer service. I had a subscription with Edplace that I recently canceled the day it was due for renewal however the already too... Se mer
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A great all rounder to boost child's confidence in a range of topics. A few niggles comparing to other well known alternatives: when a child answers in a different form e.g missing the hyphen or capit... Se mer
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The best for homeschooling your child, can't get any wrong and each subjects fully explained with lots of examples and advices. I have been using for 2 years now and even my child went back to day sch... Se mer
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Företagsinformation
Skrivet av företaget
EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!
Kontaktuppgifter
5 Tanner Street, SE1 3LE, London, Storbritannien
- help@edplace.com
- www.edplace.com
3,7
Medel
848 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Could do with a mid week report just as…
Could do with a mid week report just as a extra push to help busy parents like myself keep on track
2 maj 2025
Svar från EdPlace
Hi Julie,
Thank you so much for sharing your feedback with us.
What we'll do is to pass your feedback on to our Product Team for review and discussion. If there are changes we make to our service in the near future to reflect your suggestions, we will let you know.
All the best,
EdPlace Team
Ed place is brilliant at quickly…
Ed place is brilliant for me to quickly task my Son things to do, however it also assigns things to do which is annoying! He then has to sieve through edplace assigned and parent assigned work. Edplace please turn this off or allow families to delete at least, it’s messing with our plan and flow!
On a positive! Its easy to understand and follow up questions are relevant. A great way for independent learning!
I think categorising topics better or simpler so we can view easier. I have spent a while going through to find relevant subject as the search function is not perfect. For example he does a tutor and they are doing fractions; I’d like to type in year 8 fractions and taadaaa. Apart from the search not being “smart” no other complaints! It’s worth the money and are so glad we found it. The assessments are brilliant. Maybe more of them on each topic so we could tick off each topic? Just a suggestion 😁
2 maj 2025
Svar från EdPlace
Hi Amelia, thanks so much for your lovely feedback! It's great to hear EdPlace is working well for your son!
Just to let you know, you can turn off recommended activities and delete any that are auto-assigned. If you'd like help doing this, feel free to email us at help@edplace.com (mailto:help@edplace.com), we’ll be happy to guide you.
We appreciate your suggestions on search and topic categorisation too. This kind of feedback really helps us improve.
Thanks again for your support!
The EdPlace Team
Excellent choice
Excellent choice for my son and makes him to learn and do revision as well.
2 maj 2025
Svar från EdPlace
Hi Stella,
Thank you for your valuable feedback.
It's so great to hear that you are happy with your choice We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team
Svar från EdPlace
Hi there,
We are really pleased that you’re enjoying using the app. If there is anything we can do for you, just let us know at help@edplace.com (mailto:help@edplace.com). Have a wonderful day!
All the best,
The EdPlace team
A great resource for children
A great resource for children. Good response to a problem aswell. Sorted the issue for me.
8 maj 2025
Omdöme utan inbjudan
Svar från EdPlace
Hi,
Thank you for your kind words and we’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to help and support your child's learning journey every step of the way
All the best,
The EdPlace team
Good content
Good content, easy to follow, lots of different lessons to choose from and great price
4 april 2025
Svar från EdPlace
Hi Diane,
Thank you for your kind words. It really means a lot to us that you have found using EdPlace to be such a positive experience. We’re here to help and support you and your child every step of the way. If you need any help at all, just email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team
Great content
Great content. Love the end of term tests. I can’t little time to home school so I can let my boy get on with the work on his own. The weekly progress reports are very useful. Well worth the money.
4 april 2025
Svar från EdPlace
Hi Louie,
This is fantastic!
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team
Always crashed
Unfortunately ed place was full of glitches few months ago, making it virtually unusable on app to use. Got reported to them as well as other faults. It was also issuing work 3 years lower than he should have been on. I reported it i got told it was what my son had allocated to himself. They where not interested I have proof I screen shot the screen of issued by Ed place. As for when was unusable you would think give a partial refund. You'd be wrong no refunds no apologies no reductions on renewal. These people need to learn that run it not the kids about honestly and truthfulness.
4 april 2025
Svar från EdPlace
Hi Andy
We’re sorry to hear that you feel this way. We hope to win you back by improving our service. If possible, please send us an email at help@edplace.com (mailto:help@edplace.com) with more information about your experience and our friendly support will contact you.
All the best,
The EdPlace team
Svar från EdPlace
Hi Jodie,
Thank you for your valuable feedback.
It's so great to hear that your kids are enjoying the website/app and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team
ed’s place is a great place and…
ed’s place is a great place and supports all the needs that my children have being as they are home schooled
7 mars 2025
Svar från EdPlace
Hi Dean,
That's so awesome!
It really fills us with great joy knowing how Edplace has supported your children's home schooling. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace team
Helpful app for home educating
My son is confident at using Ed place and is doing well on subjects he was unsure of at school.. I as a home ed parent love the weekly progress update which is handy for when report writing to the LA
7 mars 2025
Svar från EdPlace
Hi Donna,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your son's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team
EdPlace is absolutely amazing
EdPlace is absolutely amazing. Lots of resources, from worksheets to termly and end year assessments they all are so good. And most importantly my daughter enjoys doing the work.
7 mars 2025
Svar från EdPlace
Hi Ana,
Thank you for your valuable feedback.
It's so great to hear that your child is enjoying the website and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team
Svar från EdPlace
Hi Laura,
We are really pleased that you’re enjoying using EdPlace. If there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day!
All the best,
The EdPlace team
Easy for my granddaughter to follow and…
Easy for my granddaughter to follow and she says she is learning as much as she did at school.
7 mars 2025
Svar från EdPlace
Hi Pam,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your grand daughter's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team
Great Potential, But Needs Improvement
I was excited to try EdPlace for my child, but unfortunately, it hasn’t lived up to my expectations.
The Good:
• It does align with the National Curriculum, which is a plus for homeschooling.
The Not-So-Good:
• Technical Issues: Frequent login problems on Android tablets and Brave browser are frustrating.
• Generic Customer Support: Responses feel automated and unhelpful.
• Manual Activity Assignment: It’s time-consuming and lacks AI-driven recommendations.
• Limited Gamification: The badges and rewards aren’t enough to keep kids engaged.
• Pricing Concerns: It’s pricey for families on a budget.
Suggestions:
• Urgent AI Integration: In today’s era, AI-driven recommendations are essential. EdPlace should prioritize integrating AI to personalize learning paths based on each child’s skill level and progress.
• Fix those technical bugs ASAP!
• Improve customer support to make it more personal.
• Add more interactive games to make learning fun.
• Consider tiered pricing for families.
Overall, EdPlace has a lot of potential, but until these issues are addressed, it’s not worth the hassle. Integrating AI could be a game-changer, making learning more efficient and enjoyable.
13 mars 2025
Omdöme utan inbjudan
Svar från EdPlace
Hi Somesh,
Thank you for your feedback about EdPlace. We appreciate your recognition of our National Curriculum alignment.
Regarding your concerns:
• We're investigating the login issues on Android tablets and Brave browser.
• Our dedicated support team provides personalized assistance - we'd like to learn more about your experience.
• EdPlace does have an AI recommendation system. We'd be happy to help you troubleshoot if it's not working effectively for your child.
• We're continually enhancing our gamification features based on user feedback.
• We understand your pricing concerns and strive to provide good value.
Please contact us at help@edplace.com so we can address your specific challenges directly.
Best regards,
The EdPlace Team
I subscribed to EdPlace’s Annual v1…
I subscribed to EdPlace’s Annual v1 plan, hoping it would support my children’s education. Unfortunately, the platform did not meet our learning needs, and despite sincere attempts to integrate it into their studies, we found the resources ineffective and misaligned with their requirements.
Given our minimal engagement with the platform, I reached out to EdPlace’s customer support to discuss a refund, as I believed it would be fair to consider actual usage and the value received. While their team responded with general guidance on subscription management and cancellation policies, their response did not address my specific concerns or provide a resolution.
I appreciate that EdPlace has a structured refund policy, but I was disappointed that they did not consider my situation on a case-by-case basis. A more flexible approach, especially when there’s clear evidence of limited usage and benefit, would greatly enhance customer satisfaction.
If you’re considering EdPlace, I’d recommend thoroughly exploring their resources beforehand to ensure they align with your child’s needs, as their refund policies may not accommodate cases where the platform does not work as expected.
I hope EdPlace takes this feedback into account and considers refining their approach to customer support and refunds.
3 mars 2025
Omdöme utan inbjudan
Long communication lag between asking…
Long communication lag between asking for help and actually getting it actioned. No one on the other side of the phone. Other apps have much faster sergixe
7 februari 2025
Svar från EdPlace
Hi There,
We’re sorry to hear that you’ve had difficulty contacting us, we do our best to respond within 48hrs. Please contact our support team at help@edplace.com to provide us with further information and we will be very happy to contact you back and look into this further.
All the best,
The EdPlace team
Best from similar educational portals
We are using EdPlace for years for my home educated son. We welcome the style, where there is a text or video first and then questions. Most important is that we can return to previous years to practice if he forgot something! We will continue using this portal as it's quite complex, science is well covered, too.
7 februari 2025
Svar från EdPlace
Hi Dagmar,
Thank you for your valuable feedback.
It's so great to hear that your son is enjoying the website/app and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team
More explanations for…
there should be more explanations for the issue. If it’s a three-marker question and one is wrong but the rest is right my daughter should atleast get a half mark.
7 februari 2025
Svar från EdPlace
Dear Eva,
Thank you for your feedback. I understand how frustrating it can be when your daughter answers most of a question correctly but doesn’t receive partial credit. We appreciate your thoughts on providing more detailed explanations and a fairer marking system.
I’ll pass this on to our team for review as we’re always looking to improve the learning experience. If you have any specific examples, feel free to share them, and we’ll take a closer look.
Best regards,
EdPlace Support Team
Parents home ed for a reason
EdPlace should stop setting work on behalf of parents especially when it can’t be taken off! I had a nightmare trying to get my daughter to use it again once she realised there was work ser for years below her level.
7 februari 2025
Svar från EdPlace
Hi,
I’m sorry for the frustration this caused. We understand how important it is for parents to have full control over assigned work, and we appreciate your feedback. I’ve shared this with our team to review how activities are set.
If you need any help adjusting your daughter’s work, please reach out—we’d be happy to assist.
Best regards,
EdPlace Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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