Dirty, tired and neglected. Installations broken, flower beds full of weeds, overpriced food and entrance fee. Even the staff looked as though they didn’t want to be there. Save your money as it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited on Sunday 28 September 2025. A fantastic experience from easy parking, quick to move through the reception desk and then the lovely sights of the Eden Project from start to finish. A happy... Se mer
Very interesting place. Mainly enjoyed it. However they had many messages about the planted being destroyed by clearing forests to provide land for food production. But no mention of the fact that... Se mer
Worth visiting but very expensive at £42 each adult, no family tickets either, only went today because we got free tickets with the national lottery and we only live 10 minutes away. No bus service d... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Come to the Eden Project in Cornwall for a great day out for the whole family: explore the largest indoor rainforest in the world and enjoy special events.
Kontaktuppgifter
Mill Hill, PL22 0HB, Lostwithiel, Storbritannien
- www.edenproject.com
Over consumption is a major problem
Very interesting place. Mainly enjoyed it.
However they had many messages about the planted being destroyed by clearing forests to provide land for food production. But no mention of the fact that over food consumption is a major issue that their customers should address.
Overweight people are a major cause of the planets problems.
The message should be highly visible - and it was nowhere to be seen.
Good day out but overpriced
Good day out but in my opinion it is overpriced. I probably wouldn't go back as I don't feel it is good value for money.
Overpriced garden centre
Overpriced garden centre. Would not recommend.
Hugely overpriced for what it is
Hugely overpriced for what it is. £38 each if you pre-book or £42 each on the door. The grounds are vast but to be honest, you can see the same sort of plants in most garden centres. The biodomes are tired and nothing to write home about. My sister and husband are visiting Cornwall next week and said they were planning on visiting but after showing them the photos I took, they're not going to bother. If the price was £10-£12 each, it'd be worth a visit but £76 for 2 is just ridiculous
Walking the coastal path from Plymouth to Falmouth.
We had thought we’d drop in on the Eden Project along the way - we visited when it first opened, years ago.
Hold on! £76 for the two of us?
Seriously?
No. That can go towards a hotel or an evening meal.
Particularly as we remember the site as a worthy effort, but somehow falling short of both promises and expectations.
Kayos at the Eden Project!!
I went with my wife to watch the Eden Sessions with Biffy Clyro.
Amazing night, band were brilliant .
Once the concert finished that is when the issues started!
Everyone was funnelled out via one route only (very dangerous) and it took 40 minutes to do a 5 minute walk.
I know there is 6000 people leaving at the same time, but funnelling to one exit is idiotic!
Once out of the venue, the next issue arose!
The car parks and cars exiting was utter kayos and absolute madness, no sense of common sense, staff standing around just letting random cars out, no one paying any attention!
We had a random member of public directing traffic and did a far better job than the Eden projects own staff.
From the concert finishing to getting back to St Austell took an hour and a half!
After a great night, the end was ruined by sheer incompetence and idiocy!
I would really decide if you could find another venue as getting out/home might be something that could take forever!
Absolutely disgusting that there is not…
Absolutely disgusting that there is not military discount serving or veterans but allow a blue light card. Absolute disgrace considering the location is so close to so many serving personnel
Such helpful staff members
We attended the Texas and KT Tunstall Eden Session this week.
I had unexpectedly broken my ankle, and we were unable to swap to the disabled area as it was sold out.
We took my wheelchair and from the moment we arrived at the top road by the carparks we were looked after so kindly by the parking assistants.
They allowed my husband to drive to Apple and park up.
We went extra early to try and suss out where I could watch the gig safely.
The arena staff were so helpful. They recommended a great spot.
I had a brilliant view of the stage most of the evening. And my foot wasn't at risk of people accidentally bumping into it.
The whole experience was excellent. Every member of staff we encountered was so kind and helpful.
And the much looked forward to concert was absolutely brilliant.
Thank you to the whole Eden Team for enabling me to still attend safely.
The Trust Pilot Category 'Amusement Park' won't help!
I love the place.
The food is a bit pricey, but different. Food is generally overpriced in Cornwall. I saw a pub charging £18.50 for Fish, Chips & Peas. So, to pay £9.99 for a healthy option is not too bad on a day out.
The ticket price allows unlimited visit for a year. But,most tourist will only visit once. So, they need to offer a 1 visit ticket price, plus couples and family tickets.
I think that a lot of disappointment comes from people who don't realise that it is not a theme park and you must have some interest in plants and nature to make the most of it.
ps: It is far from an Amusement Park!
One of our favourite places to visit locally
Came here to leave a review as shocked by the negative experiences people have had. Living locally this is one of our favourite places to visit. It’s stunning and there’s so much to do and see. Definitely great for outdoorsy families and people who love visiting gardens. Great outdoor play area. We go during term time and we don’t have to queue. Initial ticket prices are costly if you only visit once in the year but we visit numerous times and you only pay once so we consider it pretty good value for money and much cheaper than annual passes most other places.
Was stunning .beautiful plants and…
Was stunning .beautiful plants and thoroughly enjoyed my visit
A fading, overpriced, poorly operated moneymaking machine.
A fading, overpriced, poorly operated moneymaking machine.
We spent £236 for 10 of us - that includes 2 blue lighters (who don't exactly get much time off to do stuff with their families) and 2 under 5s who were free - so the average cost per paying person (including a 7 and 9 year old and two grand parents) was £29.50. We had pre-booked, timed entry tickets, except when we got to the entrance all we found was overcrowded chaos - no clear signage for where to queue if you were either pre-booked, local or paying on the day. The person handling our entry on till 11 didn't know what they were doing - indicative of poor training - and next to them was a young man with a tablet who said he could only do entries for local people although there was no signage to say that was what he was doing and neither was he being proactive in making his role clear.
Once into the site we found that there was a lack of good signage, e.g. in the rainforest biome it would be sensible to have signs saying if you want to queue to go up onto the viewing platform, queue on the left of the appropriate walkway, if you want to walk back down keep to the right - instead there was a young woman who walked through us and did not explain any of the above until she got herself to the fork in the walkway where she briefly directed people before legging it away down and leaving the chaos behind. The rainforest biome was very overcrowded and at no time did we see any attempt to limit people flows in leading to near crushes on some of the paths - not safe.
Signage generally was poor - epitomised by the map at the entrance to the Mediterranean biome which very helpfully shows the entrance on the left hand end of the map when based on how you actually walk in to that biome the entrance should be on the right hand end of the map - or non-existent - where was the covered picnic area - we never found it - or did we without knowing because there were no obvious signs ?? :-)
The Eden Project used to be an amazing, inspiring place, now it is a rather fading, overpriced, poorly operated moneymaking machine.
Awesome experience and day out visiting…
Awesome experience and day out visiting the Eden Project. Plenty of disabled parking and easy access to the site via a lift. I spent about 4 1/2 hours getting around the site and didn’t see everything, easy access to the biomes with plenty of areas to sit and rest when needed, both the Mediterranean and rainforest biomes were really interesting with lots of different species of plants, flowers and trees as was the outdoors areas with plenty of places to sit and enjoy a picnic outdoors,
The staff around the site were really friendly and helpful all in all a great day out so a big thank you to everyone who is involved with the site
Poor Experience
Poorly labelled signage in car park, only saw there was a shuttle bus once we’d gotten to the visitor centre. Huge queues for the pre-booked tickets lanes. Had to go out the exit in order to use the toilets, cafe and shop at the welcome centre then queue to get back in. Used a toilet in the ‘Core’ building but it had run out of soap. Queued 20 minutes at the ice cream parlour to get the dog friendly ice cream that is advertised on the menu only to be told that they didn’t have any and the staff didn’t think they’d ever sold dog-friendly ice cream. Bins were overflowing so rubbish was scattered. The covered seating area by the biomes has a glass roof so is far too warm on a sunny day when you want to sit in the shade. Overall a poor visitor experience given the cost.
Fabulous venue!
Fabulous venue!
Christmas and Halloween are my favourite times to visit
Had a great time here with the family
Had a great time here with the family, quite expensive but worth it and the biodomes heated by geothermal was amazing.
A fantastic site—Shame on rude staff
A fantastic site—rich in history, engaging, and well worth a visit. It’s a wonderful way to spend an afternoon exploring and learning. However, the experience was somewhat marred by a staff member, bedraggled older blond lady - who spoke with a German accent - I think her name began with A, whose approach came across as abrasive and patronising. A little more warmth and professionalism would go a long way. That aside, the site itself is excellent and highly recommended.
ADVOID buying anything
I ordered multiple items 4 out the five item arrived the 5th item was a bee house I’ve had no contact from the company about when the last item was gunna arrive then I went on the website and the item I bought now doesn’t exist on there website I emailed them a week ago no contact luckily I paid through PayPal to get part of my money back and still no contact from Eden Projects they seemed to like taking your money for good that somehow disappeared from there website ADVOID ADVOID even buying anything from there company just a bunch of con artist
Worth visiting but very expensive
Worth visiting but very expensive at £42 each adult, no family tickets either, only went today because we got free tickets with the national lottery and we only live 10 minutes away. No bus service down to it either so it's a long walk down hill and then up again back to the car park,when it's raining is definitely an off put.
Rainforest was very nice to walk through but the cactus biome very disappointed it's so small. Could be double the size and that would still be small.
ovely day out at the eden project…
ovely day out at the eden project cornwall, this was my 3rd visit - first 2000 or 2001, second 2009 or 2010 & third 2025.
We loved seeing how established all the plants had gotten, especially in the Rainforest and Mediterranean Biomes.
Love the rope bridge in the Rainforest Biome.
Plenty to look at and lots of places to sit down and relax.
Found 'Eve' in the Wild Edge, sister to the Mud Maid at Heligan.
Really friendly staff throughout Eden and they called for a go cart buggy to take my parents back to the top ( mum has cancer and was struggling to walk).
They do have free of charge wheelchairs and mobility scooters to use if needed (mum doesn't want to give in).
Cafés / restaurant have a menu that caters to all and is similar in price to Heligan and the National Trust.
Visitors entrance area shop is great with plenty of eco souvenirs to purchase.
Really enjoyed our visit.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








