We have just been for a look and Wendy was very accommodating and more than willing to help us find what we needed . She pulled out different scooters to try and even let us have a turn to make sure i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful and polite with mother in law. Very good choice of scooters and gives good advice. Will recommend them to people.
Företaget har svarat
Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... Se mer
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Visited Eden in Wakefield and were very pleased that we did. Warm welcome by Wendy who was very helpful and knowledgeable about our purchase. I’d say she went the extra mile which is something that’s... Se mer
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Företagsinformation
Skrivet av företaget
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktuppgifter
Westgate 25a, WF1 1JZ, Wakefield, England, Storbritannien
- 01924 566 439
4,8
Utmärkt
91 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gill and Wendy were so kind and…
Gill and Wendy were so kind and considerate with me and my elderly father. Knowledge of the mobility scooters, speeds, charging etc was excellent. No pressure was put on us and we would definitely recommend them. It is rare to find friendly and helpful customer focused people today but we were made to feel comfortable and at ease. We will definitely be coming back 10 out of 10
24 maj 2025
Omdöme utan inbjudan
Wendy the staff member was so helpful…
Wendy the staff member was so helpful and informative regarding purchasing a recliner chair for my elderly mother, going above and beyond making sure we were happy with delivery dates and times keeping us informed . Delivery and installation was on schedule we are delighted with our chair!
20 maj 2025
Omdöme utan inbjudan
I was forced to visit here today due to…
I was forced to visit here today due to getting a puncture. Wendy has to be the most helpful person I have ever come across in retail. She spent an age trying to help me and eventually got me sorted.
Wendy I can't thank you enough for all your help and kindness in my hour of need. If your bosses read this, they should consider giving you a big pay rise. All people in the trade need to take a leaf out of your book! FIVE STARS and more are deserved here and anyone considering buying a scooter etc in the Wakefield area should look no further than Eden Mobility at the top of Westgate in Wakefield. Many thanks again Wendy, you'll never know just how much your kindness and understanding meant to me X
9 maj 2025
Omdöme utan inbjudan
Wendy at the Wakefield store is…
Wendy at the Wakefield store is fantastic very polite and helpful we have had a scooter bathboard and a stairlift from this store over the last few weeks will go back and get everything we need to keep my mum mobile
29 april 2025
Omdöme utan inbjudan
The lady at the Wakefield store is great at customer service …
The lady at the Wakefield store is always helpfull. We bought a Elite lite wheelchair for my dad and she let him try it out. Explained everything to us. We then went back 3 months later to see about having my mums old mobility scooter serviced as didn't work. and she explained the cost as it could be either the battery. Motor. So we decided to part exchange for a new one. Dad loves it as it gives him back his independence. The lady is always helpful and very knowledgeable
10 april 2025
Omdöme utan inbjudan
Svar från Eden Mobility - Wakefield
Thank you for your feedback Mandy, it’s great to hear that your dad loves his new mobility scooters and we’re happy that we have helped bring back his freedom and independence.
Kind regards,
Eden Mobility
Made to feel welcome and sourced the…
Made to feel welcome and sourced the product quickly. Great service will call again.
17 februari 2025
Omdöme utan inbjudan
Fantastic service
I had a slight problem with my scooter pulling to one side. I didn't know it but I had a puncture. I called the service department and they arranged for Andy to come out.
He rang me to tell me it was going to be a morning slot, which was fine. He rang me on the day to tell me he was on his way. He arrived when he said he would.
He explained the problem and my options and was very kind and patient with me. He fixed my scooter there and then. Made sure I was happy with it. Had a chat whilst he drank his coffee and after making sure everything was ok he left.
I paid him first of course.
Very nice kind young man. Very polite and I know he was just doing his job. But he did it well so I have no hesitation in recommending him.
Thank you
4 november 2024
Omdöme utan inbjudan
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