Logotyp för Ecomaster
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Ecomaster Omdömen 

594
•
TrustScore 2.5 av 5

2,4

Heminredningsbutik
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

These clowns were appointed by IKEA to look at a faulty mattress. The so called "engineer" who examined it recognised the fault (collapsed on one side) and then made up a ludicrous story about us "si... Se mer

Betygsatt 1 av 5 stjärnor

Took two months to book an appointment after chasing Ikea and Ecomaster. Engineers was two hours late. It took five weeks for Ecomaster to send reports to Ikea which Ikea never received. Ikea reques... Se mer

Betygsatt 1 av 5 stjärnor

Really should be zero star, absolutely disgusting service by James. Sent out by Ikea to assess sofa foam which has collapsed, he agrees it is faulty and leaves to submit report. But in report he then... Se mer

Betygsatt 1 av 5 stjärnor

I strongly urge anyone not to use Ecomaster.!!!They use substandard materials and tell Lies! I was let down very badly and had to get another company to put right Ecomaster's shoddy workmanship. What... Se mer

Företagsinformation

  1. Heminredningsbutik
  2. också i
  3. Golvrenovering
  4. Inredningsföretag
  5. Mattläggare
  6. Möbelrenovering
  7. Reparation

Om Ecomaster

Skrivet av företaget

Our business includes working to support a range of leading furniture retailers & manufacturers, offering a high quality after sales service to our customers. We also provide extensive interior design, renovation and refurbishment services to commercial and public service venues throughout the U.K and Ireland. Our commercial service includes full refurbishments of hotels, pubs, bars and restaurants . Ecomaster’s service includes carrying out repairs and renovations on leather furniture, soft furnishings, beds, flooring and wooden furniture. With our Concept, Design & Planning service, our designers and project management team will ensure your project runs smoothly from start to finish to give your venue the transformation it deserves.

Our Services Include

▪️Repairs & cleaning to all types of flooring and renovation (e.g. wooden, vinyl, Amtico, Karndean and carpets)

▪️Fully accredited commercial and domestic Electricians

▪️Joinery work

▪️Painting/decorating work

▪️Bathroom repairs & tiling

▪️French Polishing, chip and gouges repairs

▪️Removal of marks/scuffs on variety of materials including those that require chemical intervention

▪️Repairs to all types of upholstery

▪️Internal and External Minor building works

Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

594 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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2,4

Alla omdömen

(594)

1 omdöme under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Refund

Ref: 0001259089
The agent lied about where the mattress was used by saying it was used on a bunk bed on which it doesnt at all fit.
He never found it on a bank bed and I am wondering why he could lie in his report.
I warn everyone to watch out about that company as they have people who dont tell the truth.

17 februari 2021
Omdöme utan inbjudan
Logotyp för Ecomaster

Svar från Ecomaster

We apologise for any confusion. We have reviewed the report and our Technician has clearly indicated that the mattress was not in use at the time of his inspection, and that it was laid upon the bed in the room in which is was located, in order to assess. Please contact us at customer.services@ecomaster.co.uk if you would like to discuss this matter further.

Thank you.
The Ecomaster Team

Betygsatt 1 av 5 stjärnor

Ecomaster/Ecomoney grabbers

I was given Ecomaster contact number from HSL as I was wanting to replace my elderly mothers remote control for her riser recliner chair and wished I read these reviews from trust pilot first.I booked a technician through Ecomaster £48 call out charge already informing them that I was 99.5% certain that all I needed was a new remote but excepted they had to check and confirm the right remote model.The technician came in a small hatch back and confirmed it was a new remote that was needed and hadn’t come with no spare remotes total waste of time. A week passed no response from Ecomaster or the technician so I contacted them airing my anger at how they have stolen £48 from a 90 year old lady who desperately relies on this chair no apology from them just that they are awaiting the report from technician and they will email me. Surprisingly to date no email or contact from these cowboys do not waste your time or money with these low life’s

15 februari 2021
Omdöme utan inbjudan
Logotyp för Ecomaster

Svar från Ecomaster

We are sorry to hear that you are disappointed with the service you have received. During the initial call out our Technician will run diagnostic checks and verify the fault and parts required. Unfortunately, whilst we do carry an extensive range of van stocked parts, in this instance, as is the case with some of the older model recliners, the Technician did not have the part on his van and we need to confirm availability with the manufacturer. We apologise that this is taking longer than expected but some of our suppliers are working reduced hours due to the lockdown. We understand the urgency in getting this resolved for you and our Customer Service Team will be in contact later today with a further update.
Kindest Regards
Ecomaster Commercial Team 🌱

Betygsatt 4 av 5 stjärnor

Great service after couple of hiccups

After a few problems getting the right parts, Claire in the office and Michael the technician demonstrated great customer service and skill in effecting repairs to my elderly mother's self rising chair & sofa.
Covid compliant practices followed throughout and Michael has top inter personal skills when dealing with an elderly and vulnerable customer.

Dave Hill

7 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I can only speak as I find

We had Ben turn up yesterday as we have problems with a mattress. It was an appt made through John Lewis.
He rang to let us know he was 30 mins away.
He was polite from the outset.
He removed his shoes in the porch. It wasn’t necessary as I’m about to have building work done, but it was noted and much appreciated.
He wore PPE throughout.
He checked how level the mattress is from several angles.
I got on to show him where I found the problems. He watched me struggle ( to get a sense of the issue )
When I got off , he asked if he could lay on the bed. He did so and this confirmed even more so the issues.
I have had a call from John Lewis today stating they have read the report, and I can have a refund or another mattress.

6 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

Micheal came to see me today would highly recommend lovely friendly guy and very professional ans speedy service

5 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Michael attended my property today...

Michael attended my property today checking over my mattress. He was really quick & efficient. He wore the correct PPE and even gave me tips on how to get the mud off my own shoes off the carpet haha! (He took his off at the door, I should of took mine off too lol)

Thank you very much for your speedy service.

5 februari 2021
Omdöme utan inbjudan

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