Just renewed our policy, which prompted me to review Ecclesiastical again. They are so helpful with providing guides and advice and there is always someone kind and helpful at the end of the phone w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very prompt and helpful response to a report of storm damage. Understood the need to act swiftly to avoid further damage to an old building. No fuss with the ensuing claim. Top class service.
Företaget har svarat
Home Insurance policy, recommended by Fairer Finance, is comprehensive and totally meets my needs. Not the cheapest but prices are fair. They excel at customer service, speaking as a purchaser and cla... Se mer
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The claim was handled sympathetically and efficiently. I was communicated with throughout the process and the evidence required was fair. They checked with me about my renewal premium to see if the cl... Se mer
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Företagsinformation
Om Ecclesiastical Insurance
Skrivet av företaget
The home of specialist insurance
Our mission is to protect what matters most to people, with specialist insurance, dedicated expertise and award winning service*.
Ecclesiastical offers insurance products and risk management services to customers in the faith, heritage, leisure, professions, charity, education and real estate markets. We also provide a range of specialist policies for individuals including home insurance, clergy home insurance and high net worth insurance. Find out more by visiting our website.
We are proudly part of the Benefact Group – a charity-owned family of financial services companies that exist to donate available profits to good causes. This has helped us become the 3rd largest corporate donors in the UK, listed on the DSC UK Guide to Company Giving 2023/24.
Together, we are building a Movement for Good.
Kontaktuppgifter
Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW, Gloucester, Storbritannien
- www.ecclesiastical.com
4,6
Utmärkt
581 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Ecclesiastical Insurance
Hi Stuart,
We really appreciate you taking the time to leave us your review.
Many thanks,
Ecclesiastical
Speedy efficient service which puts the…
Speedy efficient service which puts the customer first
8 augusti 2025
Svar från Ecclesiastical Insurance
Thank you for taking the time to leave us a review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Helpful and understanding
Ecclesiastical understand the particular circumstances of a church minister's home and provide cover accordingly. When we recently had to make a claim, they were incredibly helpful.
10 september 2025
Svar från Ecclesiastical Insurance
Hi Dave,
We appreciate you sharing your experience. We're happy to hear that our coverage met your needs and that our team was helpful. Thank you for your positive feedback.
Many thanks,
Ecclesiastical
The most personal and caring Insurance Company around!
I cannot recommend this company enough - and for many years have been doing so!
On contacting them you are almost immediately speaking to a warm and empathetic real human being! They follow through your query/claim with kindness and superb efficiency. They listen with real care about the situation and could not be more kind or helpful. Any claims are dealt with immediately and with personal updates keeping you informed.
To us these things are priceless. We have known them for many years and it is always the same. We have now stopped looking at cheaper quotes - any extra we might pay is worth every single penny!
18 augusti 2025
Svar från Ecclesiastical Insurance
Hi Sue,
Thank you for taking the time to leave us such a positive review. We appreciate your long-standing trust. It's wonderful to know our team's kindness and efficiency have been valuable to you, especially regarding claims. Thank you for your kind words!
Many thanks,
Ecclesiastical
Svar från Ecclesiastical Insurance
Thank you for your feedback. We’re sorry to hear you're disappointed with your service. A member of our team will be in touch with you directly to discuss this further.
Many thanks,
Ecclesiastical
The claim was settled without argument…
The claim was settled without argument in a fast, responsive and friendly way - all very professional
10 januari 2025
Svar från Ecclesiastical Insurance
Hi Gordon,
We're happy to hear that your claim was settled quickly and professionally. Thank you for your positive feedback; we appreciate it very much.
Many thanks,
Ecclesiastical
Efficiency
4 juli 2025
Svar från Ecclesiastical Insurance
Hi Desmond,
Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Svar från Ecclesiastical Insurance
Hi Neil,
We're pleased to hear you are happy with our service. Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Great cover very clearly set out
Great cover very clearly set out - very good price. When made claims in the past have always been with no quibble.
14 augusti 2025
Svar från Ecclesiastical Insurance
Hi Chris,
We're happy to hear that our cover met your expectations. We appreciate your positive feedback regarding your past claims experiences.
Many thanks,
Ecclesiastical
Ecclesiastical Home Insurance
Home insurance as it used to be. Service, knowledge and action
4 juli 2025
Svar från Ecclesiastical Insurance
Hi Michael,
Thank you for taking the time to leave your review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Svar från Ecclesiastical Insurance
Hi Debra,
We're so pleased to hear you are happy with your service. Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Good service.
6 juni 2025
Svar från Ecclesiastical Insurance
Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
genuinely customer comes first
an upfront, non-evasive, reasonably priced, reliable insurer whose profits benefit charity not boardroom or shareholders
15 maj 2025
Svar från Ecclesiastical Insurance
Hi Matthew,
We appreciate you taking the time to leave us your review. We're delighted to hear that you're happy.
Many thanks,
Ecclesiastical
Clear communication
Clear communication, ethically led and trustworthy when a claim is made.
20 juni 2025
Svar från Ecclesiastical Insurance
Hi Jason,
Thank you so much for taking the time to leave us such a positive review. We’re delighted to hear how happy you are.
Many thanks,
Ecclesiastical
Svar från Ecclesiastical Insurance
Thank you for taking the time to leave your feedback. We're delighted to hear you are happy with our service.
Many thanks,
Ecclesiastical
Good church insurance policy
Good church insurance policy. Very helpful and responsive to queries.
6 augusti 2025
Svar från Ecclesiastical Insurance
Hi Jo,
Thank you for taking the time to leave your review. We're pleased to hear you are happy with our service.
Many thanks,
Ecclesiastical
Has the products that we need
Has the products that we need, with knowledge to go with it.
6 augusti 2025
Svar från Ecclesiastical Insurance
We're pleased to hear you are happy with our service. Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
A 22% hike in the renewal price
A 22% hike in the renewal price for combined buildings and contents insurance (no claim made) when typical market increases were said by analysts to be in single figures. It's not my idea of ethical and fair treatment of customers.
It looks to me like they are taking advantage of customers in order to meet an overly ambitious charitable donation target that they set themselves and published. Regardles of where the profits end up being directed it still amounts to profiteering.
The company touts itself as being 'ethical' but the Good Shopping Guide for ethical businesses says that it falls short.
1 juli 2025
Svar från Ecclesiastical Insurance
Thank you for your feedback. I'm sorry to hear you're disappointed with this year's premium. A member of our team will be in touch with you directly to discuss this further.
Many thanks,
Ecclesiastical
Svar från Ecclesiastical Insurance
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
No loyalty rewards by way of reduced premiums.
Responsible but do not seem to care about loyalty.
24 juli 2025
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