I bought an Ebac dehumidifier some months ago to dry out plaster. It was extremely effective. Since then I have used it to prevent damp when drying washing indoors. It's amazing! It literally sucks... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am pleased with my new washing machine, it is quiet,efficient and cleans clothes well. It is easy to use and I was particularly impressed with the instructions that came with it. They were well pres... Se mer
Företaget har svarat
This is not my first ebac dehumidifier, the last one lasted more than 10 years, so I didn't even look at anyone else's products. Rapid delivery, quality item, I hope this one lasts as long or longer t... Se mer
Företaget har svarat
Simple to use straight from the box and despite its function a relatively elegant design which blends into the home. The WiFi interface is a useful and annoying tool as we can stop finding out what th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Kontaktuppgifter
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Storbritannien
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Utmärkt
8 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick delivery and well packaged.Easy…
Quick delivery and well packaged.Easy to set up and use Doing a good job so far.Would recommend.
27 februari 2026
Svar från Ebac Ltd
Thank you for your lovely review,
We're really pleased to hear that your order arrived quickly, was well packaged, and that you found the setup easy. It's great to know the product is working well for you so far, and we truly appreciate your recommendation.😊
Kind regards,
Natalie
Absolutely a wonderful machine
Absolutely a wonderful machine, very quiet and easy to empty
28 februari 2026
Svar från Ebac Ltd
Thank you for your review Denise,
We're delighted to hear you're enjoying the machine and that you find it quiet and easy to empty. We really appreciate you sharing your feedback.
Kind Regards,
Natalie🤗
Easy to order
Easy to order, great prices and rapid delivery.
Ebac also auto-registered product for warranty.
27 februari 2026
Svar från Ebac Ltd
Thank you for your review Mr Hopper,
We're glad to hear you found the ordering process easy and that your delivery arrived quickly. It's great to know the automatic warranty registration was helpful too. We really appreciate your feedback.
Kind Regards,
Natalie
Svar från Ebac Ltd
Thank you for your review,
We're really pleased to hear you received quick and efficient service, along with helpful advice. We appreciate you taking the time to share your experience.
Kind Regards,
Natalie
Excellent performance in a shed in cold temperatures
I noticed mould growth on items stored in my garden shed. A Kalawen weather station sensor showed a humidity of 90%. I chose Ebac because it is British and I liked the water jug and front access on a previous Ebac Dehumidifier that I had owned for over 20 years. The jug is also useful for decanting into used milk jugs for subsequent steam iron use or for pouring over my compost heap. Due to the use in a shed at cold temperatures and feedback via an app, I chose in a 15ltr model. Delivery from Ebac was swift and the dehumidifier succeeded in bringing the humidity down to my set target of 60% (run permanently at high speed), while a separate external weather sensor still showed 90%. (note: for operation, I covered the shed air vent to keep the shed as air-tight as possible)
11 mars 2026
Svar från Ebac Ltd
Thank you for your detailed review Kelvin,
We're really pleased to hear the dehumidifier is performing well in your shed and helping bring the humidity down to your target level. It’s great to know the features like the water jug and front access have been useful for you too. We truly appreciate your continued support and are glad you chose Ebac again after so many years.
Best Regards,😊
Natalie
Use straight out of the box
Use straight out of the box
Simple set up, quiet and efficient
Easy to empty...just gets on with the job!
26 februari 2026
Svar från Ebac Ltd
Thank you for your great review Lisa,
We're delighted to hear you found the dehumidifier easy to set up and that it's running quietly and efficiently. It's great to know it's simply getting on with the job for you.
Best Regards,
Natalie
Svar från Ebac Ltd
Thank you for your review Bruce
We're glad to hear you found the online purchase process easy and that your order arrived quickly. It's great to know you're happy with the quality of your Series 2000.
Kind Regards,
Natalie
What a great machine
What a great machine. Working like a marvel, helping to dry out a room where there was a leak ( now fixed).
Thoroughly recommend.
26 februari 2026
Svar från Ebac Ltd
Thank you for the great review Fran,
We're really pleased to hear the machine is working so well for you and helping to dry out the room after the leak. It's great to know it's making a difference. Thanks for the recommendation.
Best Regards,🙂
Natalie
Svar från Ebac Ltd
Thank you for your review John,
We’re proud to design and manufacture our products here in Britain, and it’s great to hear that the quality and durability are being noticed. We really appreciate your support.🤗
Kind Regards,
Natalie
This is my 4th EBAC dehumidifier.
This is my 4th EBAC dehumidifier.
I live in a lower ground floor, garden flat that is under the road on one side and has a garden on the other.
I have been here 20+ years and these machines have kept my flat lovely and dry, mould-free and happy, all that time.
They have a 5yr warranty and I only had to use this on one item.
I would recomend this company to anyone living in a home who has to dry washing inside or has a damp problem.
19 februari 2026
Svar från Ebac Ltd
Wow thank you for such a detailed and heartfelt review Heidi-jo, We’re thrilled to hear that your EBAC dehumidifiers have kept your flat dry, mould-free, and comfortable for over 20 years. It’s fantastic to know that our products and warranty have lived up to your expectations.
Your recommendation means a lot to us, and we’re so glad to have been part of keeping your home happy and healthy. Thank you for your continued trust in EBAC!😁🤗
Best regards,
Natalie
Excellent product very pleased
22 februari 2026
Svar från Ebac Ltd
Thank you for your review Jane,
We’re so glad to hear you’re very pleased with the product. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.🙂
Best regards,
Natalie
Svar från Ebac Ltd
Thank you so much for your kind words,
We’re thrilled to hear you had an excellent experience with our service. Your feedback means a lot to our team and motivates us to keep delivering the best possible experience.
Best regards,😁
Natalie
New Ebac dehumidifier- just like the old one
My parents had an Ebac that we were gifted when we bought our first house 25 years ago. It must have been 20 years old at that time. But now the time has come to replace it and there was no other choice.
Well built, with all the functionality you need our new 3850 is performing flawlessly- mainly helping to dry clothes whilst the weather outside is wet.
Only downside is the noise - it still rattles like the old one did. Thankfully we just use it upstairs during the day.
22 februari 2026
Svar från Ebac Ltd
It’s wonderful to hear your story Stephen,
We’re so pleased that your new Ebac 3850 is performing flawlessly and helping with drying clothes, just like the old one did. Thank you for sharing your feedback on the noise – we appreciate your honest comments and will keep them in mind.😊
Kind regards,
Natalie
Svar från Ebac Ltd
Thank you for your kind words William,
We’re thrilled that you’re happy with both the product and our service.
Kind regards,
Natalie😁
As ever quick delivery
As ever quick delivery, this was yet another gift for a daughter. Working well & keeping the conservatory warm whilst drying the floor after a leak.
25 februari 2026
Svar från Ebac Ltd
Thank you for your lovely feedback Patricia,
It’s great to hear that your gift is working well, keeping the conservatory warm, and helping to dry the floor after a leak. We really appreciate your continued support!😊
Kind regards,
Natalie
I now have two Ebac dehumidifiers
I now have two Ebac dehumidifiers, 1 for upstairs and 1 for down to help with laundry.
Only reason I’ve not given 5 stars is I had to order castors separately - at the prices the Dehumidifier sell for they should be included. Otherwise it’s a heavy bit of equipment to manoeuvre about.
20 februari 2026
Svar från Ebac Ltd
Thank you for sharing your experience Donna,
It’s great to hear that your two Ebac dehumidifiers are helping with laundry both upstairs and downstairs. We appreciate your feedback regarding the castors and understand how that would make moving the unit easier we’ll pass this on.🙂
Kind regards,
Natalie
Delivery on time
Delivery on time. Working well. Seems quieter than someone elses I have seen.
22 februari 2026
Svar från Ebac Ltd
Thank you for your feedback Elizabeth,
We're glad to hear your dehumidifier arrived on time, is working well, and that you find it quieter than others you’ve seen.
Kind regards,🙂
Natalie
Bought this as a gift for my grandson who was experiencing damp in an older house. I’ve had an Ebac for many years. My grandson said he noticed a significant difference within a week. Excellent bit of
Bought this as a gift for my grandson who
25 februari 2026
Svar från Ebac Ltd
It’s wonderful to hear from a loyal Ebac Customer,
We’re so pleased your grandson is already noticing a difference with his new dehumidifier what a thoughtful gift. Thank you for sharing your experience.😊
Kind regards,
Natalie
Good bit of kit
Order arrived quickly, well packaged and delivered to door instead of being dumped somewhere remote s some delivery companies like to do.
The dehumidifier is working well and quietly. no issues, simple to use and looks good.
22 februari 2026
Svar från Ebac Ltd
Thank you for taking the time to leave a review David,
We're delighted to hear your order arrived safely and conveniently, and that your dehumidifier is working well, quietly, and looks great. It’s always good to know it’s simple to use too.😁
Kind regards,
Natalie
Ebac 400 series
Easy ordering online, quick postage, much better price than other retailers. Automatic 5 year warranty emailed to me without any need to do anything... Brilliant!
22 februari 2026
Svar från Ebac Ltd
We really appreciate your feedback Corey,
It’s wonderful to hear that the online ordering was easy, the delivery quick, and that you’re happy with the price. We’re also glad the automatic 5-year warranty made things simple for you brilliant indeed.
Kind regards,
Natalie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.