DWF Group Omdömen 

Absolutely amazing Service. Very good at communicating in simple terms. Everyone associated with this company were friendly, helpful and knowledgeable. Would recommend them.

excellent service and highly recommended I had the pleasure of working with John Dance & Victor John. I couldn't be more impressed with the level of professionalism and expertise they provided. Communication was very clear from start to finish, Ensuring I understood my options. They were always available to answer any questions and provided timely updates, which made the whole process much less stressful.
I Cannot thank you enough for your help and guidance.

4 times left messages, 4 times not returning call . Sent many emails and no response. I would recommend to use somebody else. Terrible company.when I get news of clear business, doing there job in a proper manner. They are all scamming me for money I don't owe .

I can’t thank John Dance enough for his outstanding support throughout my case. From the very start, he was professional, reassuring, and completely on top of everything. When it came to court, my barrister, Edward McKiernan, was absolutely brilliant, his closing summary beautiful encapsulating the key points, and his knowledge and expertise made all the difference.

The jury saw the truth, and I was found Not Guilty—a huge relief! I always felt supported and knew I was in the best hands. If you need legal representation, I can’t recommend them highly enough.

Thanks again to John Dance and Edward McKiernan you’ve truly changed my life!

Great service , very helpful
Thank you to Sanaa

If you’re considering using DWF for legal representation through your insurance provider, think again. I was referred to DWF via my legal expenses insurer, ARAG, expecting competent support during a highly sensitive and distressing housing dispute. What I received was a level of service so poor, so chaotic, and so utterly devoid of care or accountability, that it has left me reeling.

My case involved complex housing law, disability rights, and ongoing landlord harassment. Despite this, DWF handed the matter entirely to a paralegal—Katie while repeatedly telling me my insurance only covered that level of service. I have since had confirmation directly from ARAG that this was not true. DWF even acknowledged in writing that a paralegal led the case, under so-called "supervision" yet the supervising solicitor never meaningfully engaged with me throughout the entire matter.

Important medical information, including the fact I was recovering from surgery and had a registered disability, was completely ignored. They even tried to tell me I never told them! The court advocate wasn’t even informed of my condition thanks to DWF. I was assured for over a year that the notice served was invalid only for DWF to backtrack at the last minute and fold without a fight. They were unprepared for the hearing, offered no strategic defence, and failed to raise key legal arguments. I was then left to draft my own appeal and set-aside application, with deadlines looming and zero support. In one instance, DWF sent me a critical update after the response deadline had already passed.

Throughout this entire ordeal, I was also being harassed by my landlord, including attempts to disconnect my energy supply. I informed DWF, provided documentation, and even involved the police but no one at DWF lifted a finger to intervene. Their silence in the face of active, unlawful harassment was nothing short of disgraceful. I had to navigate court filings and legal decisions alone whilst , while physically unwell due to surgery recovery.

At no point did I sign a formal agreement with DWF. Nothing in their documents indicates any restriction on solicitor access, yet they persisted in misleading me about my cover. I now know this was false and the result has been catastrophic. Vital legal arguments were missed, procedural mistakes made. DWF’s role in this has been marked by negligence, disorganisation, and an alarming absence of urgency or compassion.

How dare you treat a vulnerable client this way. I approached DWF for legal protection during one of the hardest times in my life. What I got was silence, misinformation, and abject indifference. To this day, no one has taken responsibility. I’ve been strung along with empty assurances, slow responses, and excuses, all while my housing, health, and peace of mind have been under constant threat.

Even more shocking is that DWF has failed to act on serious matters involving the opposing party. There is substantial evidence that the claimant and their legal representative are under investigation for issues including perjury and financial misconduct. Yet DWF has done nothing to challenge the credibility of the other side or use that information in my defence. Why? What more do you need before you act?

Ultimately, I have had to do the job that DWF was paid by my insurer to do. I researched legal points, tracked court deadlines, and drafted my own pleadings while recovering from surgery. It is utterly inexcusable.

DWF has failed in its duty of care, failed to provide competent representation, and failed to uphold even the most basic standards of professional conduct. The impact this has had on my health, stability, and wellbeing is something I will not soon forget. I have raised this with the SRA, ARAG, and will be pursuing it further. Disgraceful organisation.

This wasn’t just poor service it was abandonment. And I would not recommend DWF to anyone.

My solicitors, Emily Clegg, and David Hulbert’s excellent and professional knowledge of consumer law, won my case in court with determination from a disgraceful trader. I highly recommend these two solicitors from DWF Law

This company contacted me in November 2024, regarding a claim been made against me by a former landlord whose property i moved out of in March 2023. False claims are been made against myself, which i'm now having to defend. This company are absolutely useless. Their communication skills are atrocious. If I could give zero stars I would. I contacted them on the 26th of February and have sent 6 further emails to which I've had no response. I'm getting letters threatening me with court action if I don't engage with them, yet they are not responding to me. It's a para-legal that I'm dealing with, who is giving me the impression she has no clue what she is doing. Countless mistakes in the paper work. Changing the goal posts in regards to dates, giving me less time than previously granted. When I questioned the validity of invoices that have been produced as evidence, I was told in no uncertain terms, it's up to me to prove they are fraudulent. They were just not interested. I have been sending over my defense and have asked after every email to just confirm they are been recieved. I've sent 5 now, very extensive, indepth emails, and I've had zero replies from them. Absolutely disgusting behaviour. Stay clear of these COWBOYS and check out there other reviews, I'm not the only one having problems!
ZERO STARS DESERVED!

, the do called defence for neas, refusing to reply to my emails even those with evidence the firms client is in the wrong, neas should sue this firm for legal malpractice, I sent email with evidence about a abscess growing on the 5th of March, but no response.

I have had the worst time with a trespasser in my property. Through what has been a very stressful time for me it was very reassuring to have such good professionals like Bethany and Laura acting on my behalf and giving me the best advice, putting my mind at ease. They dealt with all issues and processes in a timely manner and would respond to any questions or queries I had. Would definitely recommend their services.

My company used them for an RTA,

Emailed when I was needed and didn’t pester. Let me know all the information and kept me in the loop the whole time.

If it was possible to give 0 stars I would. This has been one of the worst experiences in my entire life. My dear pet passed away 2 years ago in April at just 1 year old, I have been harassed by this 'law firm' for almost 12 months now over an invoice that has not been paid for, which I was told had been settled.

The communication is appalling, constant mistakes, grammar and spelling mistakes, unprofessional company, they should be ashamed of themselves. No manners or empathy for other peoples situations/feelings.

Avoid at all costs

A debt recovery case we were involved with, personally handled by Lyndsay King. I can only speak as I find and the efficient and timely way the case was handled means i would recommend DWF. The outcome was complex but the right solution for both sides was agreed too and finalised without hassle.

Patricia McNally acted for us for 10 months in 2024. From Day 1, I was delighted with her professionalism, speed at which she replied to my emails, and phone calls when required. There was a large amount of detailed correspondence to work through. Her previous experience with other similar cases, clearly allowed her to quickly get to grips with the case. When a barrister was required, this was implemented quickly and smoothly. We could not have been more happy with Patricia's work, and would recommend her and DWF Law LLP to anyone.

Worst company I have ever dealt with. on the 21st of November I received a letter from these cowboys saying I was getting taken to court. I contacted the solicitor dealing with the case and i can honestly say its the worst solicitor i have ever spoken to
I had a few conversations with her the last call was on Wednesday the 4th of December were she told me she was busy and would call me back at 12 the next day with a update. I heard nothing else until I received another letter on the 7th of February saying we have 7 days to get back to her or its going to court and apparently we were not communicating with her, I went on to make 10 further calls and left voicemails no reply I left 2 messages with the main office no reply. 3 weeks later (yesterday) she finally calls me. what a terrible attitude she has I could not get a word in with her, she told me I had until the 5th of March to get back to her, I then received a email saying we have till friday (clearly changing the goalposts again) I would advise anyone to stay well clear of these "COWBOYS" and look for a higher qualified bunch of solicitors

**UPDATE** They are trying everything they can to have this review removed!

**update** I am still waiting on the call from the complaints team that I submitted 2 weeks ago!!

**UPDATE** after waiting 3 weeks for a call from there complaints department I have finally had a response, Basically they wont call me to discuss and said they have closed the complaint. Just to note the solicitor has still not got back to us (and accusing us that is not corresponding) honestly what a joke of a company!!

**UPDATE** We have now sent 5 emails as our defence not 1 email has been acknowledged and we have still not heard anything back from anybody in the company at all.
ABSOLUTE SHAMBLES OF A COMPANY.

**UPDATE** we have now sent 11 emails defending our case and still not heard anything at all back! there communication is horiffic!!

If any1 needs any more information about them get in touch!!

Dealt with complicated case, my lost was recovered. Thanks

Friendly ,reliable, and efficient I highly recommend them, especially Bethany.

Great experience from DWF Law Team from David and Emily, helpful, professional and friendly every step of the way.

Oliwia and the whole Team . Have been very helpful throughout all the process .
We are very grateful for all their support and help with a difficult situation with a tenant.
Thank you again for all your help
Kind regards
Martin

Have had recent dealings with Daniel Eeley and found him to be very professional, he always replies promptly and efficiently and is very approachable.