I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I paid 516.00 for a scope i have yett to receieve. I accidently had it mailed to our home in Texas instead of our summer home in Canon City, Colorado. Totally my fault! I called our USPS mail lady... Se mer
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Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Se mer
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I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Se mer
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4,2
Bra
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Missing item
Items took a month or so to ship. I finally received my order, well…2/3rds of it. They never shipped third item. After contacting customer service and replying to their email, haven’t heard back. Will not be ordering from them again.
8 juli 2024
Omdöme utan inbjudan
Svar från Dvor
Greetings PK! We sincerely apologize for this negative customer experience, as that is certainly never our intention.
We were able to review your order and see that you have been in communication with our Customer Care team. After we were notified that 1 item was not received, we immediately opened an internal investigation, which included reviewing CCTV video footage from our warehouse packing station. This footage shows that all 3 items were correctly packed together and shipped out in the same package.
While we cannot determine where the issue may have occurred, we have re-shipped that item to you.
We hope that your concerns have been properly addressed and regret any mishap that may have occurred while your package was in transit. We hope that you will decide to give us another chance again in the future. Thank you!
Great advertised goods but I can't…
Great advertised goods but I can't review the item because after 6 weeks its still not here. They keep moving out the delivery date. If you need something don't get it from Dvor. If you want the item and don't care if it will take a month or three to get there then order. Ordering from there partner companies is a mush better bet. I doubt if these partner companies will stay a partner company much longer. Are they using our money to keep there operation going? I think there is a legal term for that...
15 augusti 2024
Omdöme utan inbjudan
Svar från Dvor
Greetings! We want to look into this further, but unfortunately, do not have enough details from your review to locate your order. Based on the situation described, though, it appears that your order includes products that are out of stock and on backorder.
When we have back-ordered items, we work with our supplier to get the products as quickly as possible. Typically, they provide an estimated delivery date and make their deliveries within the specified time frame. Unfortunately, though, those estimates do not guarantee the item will be delivered to us in the timeframe provided due to several factors that are outside our control.
When you place a backorder with us, the most important thing to remember is that we do not charge you for an item until we are ready to ship it to you. You can also cancel your backorder any time before the item is being prepared for shipment by using our online tool. If timing is critical, we recommend contacting our customer care team for assistance in selecting an in-stock replacement.
While we regret the negative customer experience that you have had, we hope that this information was useful. If you have any additional questions or concerns, please do not hesitate to contact our Customer Care team. Thank you!
Cystomer Service is .....where?
I purchased some clothes in the early spring (April). It is now fall in Alaska (August).1 item is being held up. I keep writing to ask about status and the responses seem outlined and repetitive. There isn't any follow thru. There isn't any communication. I am questioning the need to use Dvor and if your order is lost in the dark web, never to be found!
13 augusti 2024
Omdöme utan inbjudan
Svar från Dvor
Greetings Ty! We have reviewed your order and show that 2 of the 3 items purchased were out of stock and on backorder when your order was placed. In situations when we have back-ordered items, we work with our supplier to get the shipment as quickly as possible. Typically, they provide an estimated delivery date and make their deliveries within the specified time frame. Unfortunately, though, those estimates do not guarantee the item will be delivered to us in the timeframe provided due to several factors that are outside our control.
When you place a backorder with us, the most important thing to remember is that we do not charge you for an item until we are ready to ship it to you. In addition, you can cancel your backorder any time before the item is being prepared for shipment by using our online tool.
While we sincerely apologize for any disappointment, we hope that the above information has been helpful. Should you have any additional questions or concerns, please do not hesitate to reach out to our Customer Care team. Thank you!
sketchy delivery times
Dvor has nice products, but often times their delivery time is really extended. If you purchase something from them for a trip or event in which you need the product quickly, you should enquire about the delivery time. Otherwise you might be in trouble.
22 juli 2024
Omdöme utan inbjudan
Svar från Dvor
Greetings Joel! Thank you for providing us with your feedback.
We truly apologize for any delivery delay that you may have experienced with your order. As stated in the Shipping Policy page of our website (https://www.dvor.com/shipping-policy.html), we also offer express shipping methods for qualifying domestic and international orders. Just select your preferred express shipping option at the time of checkout. If express shipping methods are not available for selection, your order doesn't qualify for expedited delivery.
Should any questions arise, our Customer Care team can be reached over the phone at 1-847-513-6211 (or toll-free at 1-800-504-5820), Monday - Friday, between 10:00am - 6:00pm Central Time. You may also Live Chat with us on our website, or send us an email (contact information for both can be found here: https://www.dvor.com/contact-member.html). Our hours of operation for Live Chat and email matches our phone hours of operation above.
Thanks again!
Dvor is a clearance outlet with some good deals
Dvor is sort of a clearance outlet, so the products offered vary regularly and it's a bit of a grab-bag; but if you are patient and check through regularly, you can get some good deals. Sometimes an obscure item comes up that is just what you were looking for - whether you knew it or not.
6 juni 2024
Omdöme utan inbjudan
Sig Sauer Pro Red Dot Site
I been waiting to purchase the Sig Sauer pro 3 MOA red dot site for my sig I was just waiting for the right price. Since I have a membership with DVOR they advertised for a great price that I couldn’t pass up and I’m glad I purchased it because I love the way it looks on my Sig and the way it performs. It was legit, very affordable, and fast shipping.
23 maj 2024
Omdöme utan inbjudan
Great selection, great price!
27 maj 2024
Omdöme utan inbjudan
Long time
Took a month to get it and the soft book came with a bent and creased cover
17 juni 2024
Omdöme utan inbjudan
Svar från Dvor
Greetings Sara! We sincerely apologize for any issues that you have experienced with your order. We want to investigate this for you, but need additional details to do so. Whenever you have a moment, please contact our Customer Care team to provide an order number.
Our Customer Care team can be reached over the phone at 1-847-513-6211 (or toll-free at 1-800-504-5820), Monday - Friday, between 10:00am - 6:00pm Central Time. You may also Live Chat with us on our website, or send us an email (contact information for both can be found here: https://www.dvor.com/contact-member.html). Our hours of operation for Live Chat and email matches our phone hours of operation above.
We hope to hear from you again soon. Thank you!
Super happy with the great service service and price…
Super happy with the service and price of the product!
3 juni 2024
Omdöme utan inbjudan
What I like about DVOR is the wide…
What I like about DVOR is the wide selection of products & excellent sale prices. I've been a returning customer for several years now & I've saved a lot of $$.
1 mars 2024
Omdöme utan inbjudan
1st class vendor
Prompt, professional service. Quality product, competitive pricing.
13 maj 2024
Omdöme utan inbjudan
Great price for a quality item!
Great price for a quality item!
Dvor is my primary go-to site for my arms needs.
5 juni 2024
Omdöme utan inbjudan
Quick shipping
6 maj 2024
Omdöme utan inbjudan
Great place to shop for all of my…
Great place to shop for all of my firearm needs. My only problem is that it take a while to get my order.
10 april 2024
Omdöme utan inbjudan
Dvor always has amazing prices and huge…
Dvor always has amazing prices and huge selection of items. Fast shipping is a plus
3 maj 2024
Omdöme utan inbjudan
Prices are good but need to make large…
Prices are good but need to make large $$$ order to amortize the $9 shipping flat rate, unless buying ammo.
7 juni 2024
Omdöme utan inbjudan
Yet another let down.
Always great pricing & products, but the availability & the shipping are horrendous. If you don't have it in stock, don't put it up for sale. The gimmicky timer reserve/buy before time runs out,. then having to wait 1-1/2 months or more, with several extended delays... not sure it's worth it. Very frustrating & aggravating. To top that off... the delivery was literally thrown in the dirt, less than a foot from the concrete pad under the door, box was obviously busted open and re-taped, & missing a purchased item upon delivery. Sorry, this time was a fail through & through. Sad, I liked this site, and want to keep liking it, but this is BS.
20 maj 2024
Omdöme utan inbjudan
Svar från Dvor
We are very sorry for the delivery issues experienced with your order. Whenever you have a moment, please contact our Customer Care team to provide an order number so that we can communicate these concerns to the appropriate carrier that handled your shipment.
Additionally, please note that the product's availability is listed to the right of the Add to Cart button. If it is in stock, it will say “In stock” or "Expected to ship within 1-2 business days". If it is out of stock or shipping from a sister warehouse, it will show the estimated timeframe for shipping.
In situations when we have back-ordered items, we work with our supplier to get the shipment as quickly as possible. Typically, they provide an estimated delivery date and make their deliveries within the specified time frame. Unfortunately, though, those estimates do not guarantee the item will be delivered to us in the timeframe provided due to several factors that are outside our control.
When you place a backorder with us, the most important thing to remember is that we do not charge you for an item until we are ready to ship it to you. You also can cancel your backorder any time before the item is being prepared for shipment by using our online tool. If timing is critical, we recommend contacting our customer care team for assistance in selecting an in-stock replacement.
While we, again, sincerely apologize for the negative customer experience that you have had with us, we hope that the above information has been helpful. We appreciate your feedback and genuinely value all of our customers, and hope that you will give us another chance to regain your confidence and trust. Thank you.
Good Company, Great Stuff
I receive quality gear from DVOR at great prices. If you don't see what you want, just wait and it will show up.
18 maj 2024
Omdöme utan inbjudan
Fast shipping and pretty good about…
Fast shipping and pretty good about returns... only thing on returns is being given dvor buck instead of refund.. gotta be quick to use them, they expire....
19 april 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.