3 patio fig plants - delayed delivery by 6 months as they were not ready Good plants when they arrived last month but no care or growing instructions. Communication though was good
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The quality of the product is excellent. It arrived with plenty of time for planting. Although I use other seed/ vegetable companies I will always buy products from yourselves.
The quality of the young plants was good with stong root systems and they have established themselves rapidly. The only downside - and I don’t hold D.T. Brown responsible - was the delivery service. T... Se mer
Företaget har svarat
I have found that you are well stocked up with seeds and plants every thing are reasonably priced that's why I always use D T BROWN THE delivery is quick
Företagsinformation
Om D.T. Brown Seeds UK
Skrivet av företaget
Established in 1908, D.T. Brown is one of the UK’s leading seed suppliers, with everything you need for your garden or allotment, including vegetable seeds, seed potatoes, onions, garlic, vegetable plants, soft fruit and gardening accessories, which are available to order via our catalogue or online at www.dtbrownseeds.co.uk. We are passionate in providing our gardeners with products that are good quality and value, for them to achieve bountiful harvests at the allotment or in the garden.
Track An Order
If you're waiting for delivery of a D.T.Brown order, you can track its status at any time via the following link: Track OrderD.T.Brown Guarantee
Our customer satisfaction guarantee.
Great care is taken in the selection, production, testing and inspection of all our products and we are sure that you will be pleased with the results. We are happy to guarantee that all our seeds will have higher germination levels than those required by legislation and that our plants and other products will arrive in good condition.
Should any of your seed fail to germinate, we will happily provide a replacement packet. If your plants or sundries arrive in poor condition, please notify us within 7 days and we will arrange for a replacement (if possible) or a full refund. In some instances we may ask for photos of damaged plants or products. We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases. Statutory rights unaffected.
Kontaktuppgifter
Unit 8, St.Leger Drive, CB8 7DT, Newmarket, Storbritannien
- 0333 003 0869
- www.dtbrownseeds.co.uk
4,4
Utmärkt
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Found the plants a bit 'leggy'for price…
Found the plants a bit 'leggy'for price i paid,bit disappointed
23 september 2026
Svar från D.T. Brown Seeds UK
Good Afternoon,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards, Customer Service.
Comprehensive service
Comprehensive choice and easy to order. Delivery prompt and kept informed
23 september 2026
Svar från D.T. Brown Seeds UK
Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Services.
I like most of the onions but some were…
I like most of the onions but some were rotten (6)
The garlic was fine.
The delivery of orders is always problematic in terms of notice given and courier efficiency ie not always following requests or leaving deliveries in a sensible place.
24 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service
Come on time box not damaged helpful…
Come on time box not damaged helpful when ordering great service
24 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service
Product looked in good condition and…
Product looked in good condition and well packed. Communication could be improved especially with regard to dispatch times.
24 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service
Bulbs with mold on them and package…
Bulbs with mold on them and package thrown over the gate!
23 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service
Not great communication or packaging
Ordered a selection of bulbs. Told that some would be sent out later on. Some were delivered but others were not. It was only after enquiring that I was informed there would be a further delay on remainder of order. When they arrived they were simply in a Jiffy bag rather than boxed as previous part of order had been. Jiffy bag was in a poor way when it reached me. Shan’t order from them again.
28 september 2026
Omdöme utan inbjudan
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service
No instructions about repotting
No instructions about repotting, compost to be used and the frequency of an appropriate fertiliser.
22 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review. Please do reach out to our customer service team on cs@dtbrownseeds.co.uk and we will look into this for you.
We appreciate your feedback.
Kind Regards,
Customer Service
Easy ordering and fast delivery
Easy ordering and fast delivery. Planted phacelia seeds and they’re growing well. Really happy. Other seeds not planted yet. Would recommend. Thankyou
14 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
3 patio fig plants
3 patio fig plants - delayed delivery by 6 months as they were not ready
Good plants when they arrived last month but no care or growing instructions.
Communication though was good
22 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Excellent seeds
Excellent seeds. Great quality, great germination rate. Well packaged. Fast delivery. Clear instructions. Good price.
19 april 2026
Svar från D.T. Brown Seeds UK
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We appreciate your feedback.
Kind Regards,
Customer Service.
Quick delivery if fantastic plants
Quick delivery if fantastic plants with even personal messages included. Perfectly packaged. Will 100% be using in the future
21 september 2026
Svar från D.T. Brown Seeds UK
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We appreciate your feedback.
Kind Regards,
Customer Service.
Always provide a great quick service.
Always provide a great quick service and plants/seeds that you know will just grow. It might not be a fault of DT Brown but how can you review their products after a couple of days when you haven't even had chance to plant anything let alone let them grow!!
13 april 2026
Svar från D.T. Brown Seeds UK
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Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Always pleased with the plug plants…
Always pleased with the plug plants from here. Well packaged and not too fired out when they arrive.
16 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Good quality plants well packed
16 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
On time and in good condition
16 september 2026
Svar från D.T. Brown Seeds UK
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Detta är Trustpilot
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