I met with Ms Beverly! She's very professional and has a wonderful calming demeanor. She was not like other pushy sale reps. Ms. Beverly made me feel very comfortable the entire time. I certainly w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you so much to Zach in Riverside! We appreciate all your help, honesty and patients while we went through the process of purchasing my new car. We were able to learn about drive time and their p... Se mer
Företaget har svarat
I walked in expecting to get a older car for the payment amount I was willing to pay. The car was a 2014 Hyundai Sonata with 113000 miles at 15 percent interest. I walked out with a 2023 chevy Malibu... Se mer
Horrible experiance. Thought i bought a good car turns out they sell bad cars. The vehicle broke down within 1 week and i was told warranty would cover it but they won’t, i am beyond disappointed with... Se mer
Företaget har svarat
Företagsinformation
Om DriveTime Car Sales - Riverside
Skrivet av företaget
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Skrivet av företaget
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Kontaktuppgifter
8341 Indiana Avenue, 92504, Riverside, CA, USA
- 19513532277
Discover DriveTime
4,3
Utmärkt
63 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I should not have been given a dirty car on the inside and out
I just purchased an automobile from your riverside store.
The team was very helpful and friendly and knowledgeable.
What I did not like is that they sold me a dirty luxury car on the inside and outside.
The exterior of the car and windows has so many dry hard water spots on them and I don’t know how to get them off.
When I drove home last night they so thick you can barely see through the windshield at night lots of glare!!!
The interior doors, seats, dash and console front and back were dirty from family use.
I know because the manager had a child seat removed from the back seat there were crumbs and smudges all over the interior of the car. I asked them to take the car to the car wash and they said it was closed and that I could come back another time and get a car wash but I live 50 miles away and although it is not a new car, it is a new car for me!!!
The chrome on the outside of the car was smudged because it was wiped with a wet rag and not dried off.
To be quite honest with you the car needs to be detailed and or clean and it was Not!!!
It was vacuumed and wiped off not acceptable for the rates that I am paying for this car!!!
I told the manager he told me that the city of Riverside will not let them use soap and water to wash the cars then he told me that the car wash was closed but that still did nothing for me purchasing a vehicle that is filthy inside and out!!!
I had to travel 50 miles home and I did not have clear vision on the road.
The exterior of the car is still covered in water hard water spots and I don’t know how nor should I be responsible for removing them.
Where can I go to get them removed
Where I do not have to pay for it!!!
please advise
27 september 2022
Svar från DriveTime Car Sales - Riverside
Hello Sherry,
Thank you for taking the time to leave a review and bringing this to our attention. We are deeply sorry if the vehicle you recently purchased from us was not presentable upon purchase.
Please know that all DriveTime vehicles go through an inspection, where they are detailed before transporting them to our sales lots. We would also like to note that most dealerships that do not have a detailing location onsite will have a mobile detailer routinely come in for any necessary touch-ups.
In addition to these coverages, we have a 5-day Vehicle Return Policy (VRP), which allows our customers time to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, the vehicle can be returned within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).
We are sorry if the cleanliness of the vehicle you purchased was not up to DriveTime standards and left you feeling dissatisfied. Please reach out to our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.
Kindly,
DriveTime Customer Relations
Drive time was convenient and very easy…
Drive time was convenient and very easy to deal with I like that everything is Upfront so you know exactly what you need to get in a car Maribel in Montclair is a great asset to your company and Deshaun in Riverside went above and beyond what’s expected to help with the Car buying experience.
28 juli 2022
God led and Salesman walked me through
God led and Salesman walked me through. Thank you Jesus for all you are and yet to do!
12 maj 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.