DriveTime Car Sales - Riverside Omdömen 61

I had a wonderful experience with DriveTime. Maribel Lara helped me so much. She was very attentive and provided the best customer service. She helped me find the right car for me. I recommend her to everyone!

Great service and great cars, slight mis communication but other then that process was streamline and professional

Beverly was amazing at the Riverside location. Friendly and up front process. She was patient and very helpful. The cars were clean and easy to locate.

My sales rep. Tyson Spellman

It was the best experience I had buying a car I recommend this place to everyone In riverside the best time a easyint choosing the car I wanted

Maribel was very helpful and informative! She made the entire process easy and comfortable and I left in the car I wanted :)

Friendly, courteous, helpful and fast

People made nice and easy so we’re friendly Made the whole experience, not painful

Isidro was very personable, professional, knowledgeable, and made the task of purchasing a vehicle the non-traditional way comforting. He went over all the documents in depth to ensure things were communicated correctly.

Smooth ,easy ,quick and no hassle.my salesmen Aaron was top notch . Only thing I can pick at is the interest rate. I just don't think maxed out rates are A bit much ,I believe a little relief would bring you more buyer and set a tone for similar type dealerships . Just my 2 cents. Other than that great experience and I sold cars for 10 + years . So good job drive time

I can’t say enough about what the guys did for me. They went above and beyond and were polite and courteous through the whole process. Thank you drivetime.

Arron the sales guy went above and be on to help us. Awesome guy . He knew what he was talking about . Answered all our questions. We like the test drive being alone so we could talk openly.

Alaendu Okiyefa was the best I’m so happy I went with him he was so patient with me my mom & kids he made sure I was happy with the vehicle he knew what he was talking about & reviewed all the paperwork with us thoroughly I’m so happy with my new car!!! If you’re looking to get a new car from drive time I strongly suggest you go with Alaendu! Thank you again Alaendu

I had a great experience the sales woman that was helping me was knowledgeable to answer all my questions and very nice I will recommend her to all my friends

He was very courtesy with me. Explained everything to me, so that i would understand it. Did not try to force me to buy things extra, I didn't want for the car. Like the extra warranties. He asked me if I understood everything including all the paper work. My experience at Drive Time was a positive one.

Customer service was better in Riverside than the one in Montclair I had problems with them getting back to me on time and they blame it on how busy they were. I called up the one in Riverside and asked about a vehicle there and told them I would be there soon. Sure enough when I arrived the vehicle was there waiting for me to take a test drive and helped out a lot with the questions and concerns I had. It was fast and very accurate didn’t feel rushed at all even knowing that I went in almost before they closed. They helped me out a lot and very pleased with their service I received.

The service they provided is what made my experience with them great. I would great recommend them to anyone because they fight for you and get you what you need

It was smooth and fast

I just purchased an automobile from your riverside store.
The team was very helpful and friendly and knowledgeable.

What I did not like is that they sold me a dirty luxury car on the inside and outside.
The exterior of the car and windows has so many dry hard water spots on them and I don’t know how to get them off.
When I drove home last night they so thick you can barely see through the windshield at night lots of glare!!!
The interior doors, seats, dash and console front and back were dirty from family use.
I know because the manager had a child seat removed from the back seat there were crumbs and smudges all over the interior of the car. I asked them to take the car to the car wash and they said it was closed and that I could come back another time and get a car wash but I live 50 miles away and although it is not a new car, it is a new car for me!!!
The chrome on the outside of the car was smudged because it was wiped with a wet rag and not dried off.

To be quite honest with you the car needs to be detailed and or clean and it was Not!!!
It was vacuumed and wiped off not acceptable for the rates that I am paying for this car!!!
I told the manager he told me that the city of Riverside will not let them use soap and water to wash the cars then he told me that the car wash was closed but that still did nothing for me purchasing a vehicle that is filthy inside and out!!!
I had to travel 50 miles home and I did not have clear vision on the road.
The exterior of the car is still covered in water hard water spots and I don’t know how nor should I be responsible for removing them.
Where can I go to get them removed
Where I do not have to pay for it!!!

please advise

Drive time was convenient and very easy to deal with I like that everything is Upfront so you know exactly what you need to get in a car Maribel in Montclair is a great asset to your company and Deshaun in Riverside went above and beyond what’s expected to help with the Car buying experience.