Drive Solutions Omdömen 

1 320
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

DriveSolutions is incredible. Their prices are so affordable and shipping was so fast. The product I purchased was very clearly explained online and exactly what I needed! I will be shopping here agai... Se mer

Betygsatt 5 av 5 stjärnor

Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Se mer

Betygsatt 5 av 5 stjärnor

The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Se mer

Betygsatt 5 av 5 stjärnor

The online product selection tool for PC make and specific model provides a great customer experience. Drive Solutions quickly answered my pre-purchase questions and then once my products were... Se mer

Företagsinformation

  1. Enhet- och lagringstjänster
  2. också i
  3. Datortillbehörsaffär

Skrivet av företaget

DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 320)

33 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Every costumer seems important

Even if I am a new customer and it is a small order, I got real good service. Got the part in a few days.
There was an issue with our transportation. Somebody took time to call me by phone and not just send an e-mail.I really appreciate that part of the service.

30 augusti 2024
Betygsatt 5 av 5 stjärnor

Best PC Parts Website

I purchased an HDD for my broken laptops HDD and it went well, they delivered to me on Saturday and had affordable prices. I was able to replace my HDD and I got to say they are very quick and the part made my laptop 5x faster. I recommend buying from them.

30 juli 2024
Betygsatt 5 av 5 stjärnor

Great site to find what you need

Great site to find what you need. The database for looking up upgrades or replacing computer hard drives is the best I found out on the web. They inform you what works for laptop or computer and options for the part your replacing. No guessing if it will work. Unlike the problem I had when I tried going to a major department store to buy a ssd. They sold me a unit that was the wrong type of connector. I knew something wasn't right. With searching the web again I found this site. They showed me what would work. And saved me a lot of money and time. Thankfully I didn't open the package and took the unit back and got my money back. I wish I would have found this place first. It would have saved me some frustration trying to find my parts. If I could give them 10 stars. I would. Places like this makes customers for life. Thank you.

28 juli 2024
Betygsatt 5 av 5 stjärnor

The replacement SSD hard drive arrived…

The replacement SSD hard drive arrived ahead of promised delivery date and worked perfectly. Was able to get the laptop OS reloaded and functioning again. Ordered a replacement drive from a different company before this one that was more expensive and turned out to be incompatible with the laptop even though the other company listed it as a valid replacement for the Lenovo laptop. THANK YOU!

24 juli 2024
Betygsatt 1 av 5 stjärnor

No order confirmation emails

No order confirmation emails, shipping email, nothing. Charge was pending on my account fir 3-4 days, then fell off. So I ordered a hard drive from someone else. 2 days later the charge showed up and went through. Still no confirmation order, feedback, nothing. Shipping was fast. Arrived in 2 days. But now, I have a second one on the way, from someone else, because I didn't think this order was completed. Oh, and I only had money in that account for 1 order, not 2. I had to quickly shift money from 1 account to another to cover this without incurring charges.

25 maj 2024
Logotyp för Drive Solutions

Svar från Drive Solutions

This is an unfortunate situation and review.

1 - The customer stated that they did not receive the order confirmation or shipment confirmation emails and we do not know why other than it was sent to spam/junk or there was a technical issue that was out of our control. When the email confirmations are generated they are sent to the customer, our order department, and the sales manager. In this case, we checked and all the confirmation emails show they were sent and confirmed received on our side.

2 - In regard to the customer stating the credit card charge was pending and then fell off, it can be confusing for customers how the charge process works.
Here is an explanation of how the credit card process works for an online order.
-Once you submit your payment information, our system sends a request to your bank to authorize the charge. This is like a temporary hold on the amount of the order. At this stage, the money is not yet taken from your account, but it is reserved for us to ensure that the funds are available. You might see this as a "pending" charge on your bank statement.
-With the authorization in place, we begin processing your order. After your order is ready to be shipped, we capture the charge. This means we finalize the transaction and the reserved amount is now deducted from your account. The "pending" status on your bank statement will change to a completed transaction.

3 - We did not know the customer was having an issue until we received this review. If we had been contacted by email or phone, we would have gladly worked to resolve any issues.

4 - Once we received the review, we contacted the customer immediately to discuss the situation. We offered the customer to return the order for a full refund since he mentioned he had ordered another drive from somewhere else, which they declined.

Customers are encouraged to leave reviews and we use all feedback to try and improve our services. Sometimes this process does not give us a chance to address and fix any problems before a review is posted. It is inevitable that things will go wrong, but what is important is how a company handles the situation. In this case, we feel we were not given the opportunity to address the customer's concerns and the customer could have contacted us before leaving a one star review, which we do not feel is warranted and can be harmful to our reputation.

Betygsatt 5 av 5 stjärnor

Great price

Great price, very detailed information about the HDD and what was compatible with my PC. HDD was packed very carefully, arrived in a short time and both box and contents arrived undamaged. Commend both Drive Solutions and the USPS for an all around positive experience.

24 maj 2024
Betygsatt 5 av 5 stjärnor

I am satisfied with the hard drive ordered from DriveSolutions.com

Its been some times since I was thinking to order some hard drive so I checked internet offers.
From what I found my eyes just kept looking on site called drivesolutions which is well done and I picked what I wanted and made order. As living in the middle of the EU it took some time to get it but I had handy email communication about shipping so everything went smooth and package arrived allright. Wanna thanks for this experiences and easily giving rating five stars from five. PS: English isnt my native language so there can be some typos.

18 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

Received on time. Everything was as stated. Everything worked perfectly as it was supposed to. I would buy from this company again if needed.

1 maj 2024

Detta är Trustpilot

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