Drive Timebillericay Omdömen 32

Dont NOT trust this garage, please dont make the same mistake we made, they are the biggest crooks ive come across when buying a car. Please do your background checks on what the company was called before and why it changed, we are now in the process of taking them to court like many others. All they care about is getting your money, dont just take my word for it or make the same mistake we made, please do your background checks. Most of the 5 star reviews are fake.

I am writing this to warn others. I followed the formal process and signed a cancellation form for a vehicle, and I was promised a refund of my £600 deposit. However, the business has failed to return my money.
When I followed up,Charlie admitted in writing that they do not have the funds available and are waiting for other customers' money to pay me back. This is highly unprofessional and a breach of contract. Instead of resolving the issue, they have attempted to intimidate me with threats of legal action just for asking for my own money back.

It has been days since the agreement, and they have missed every deadline I provided. I have now escalated this as a formal dispute with my bank and will be pursuing a Money Claim Online. Avoid this dealership if you value your money and time.

I had a really positive experience buying my car from drive time . From the first enquiry to driving away, everything was handled professionally and transparently. There was no pressure at any stage, and they were happy to answer all my questions. The car was in excellent condition and exactly as advertised. It’s refreshing to deal with a company that genuinely values customer service. Highly recommend.

Great service, really pleased with my new car. Highly recommend!

I am shocked at how nice and smooth everything went with the questions to the picking up the car would highly recommend
And also the staff are very polite
Definitely will go back in the future or for the family car was cleaned inside and out so well

Charlie handled everything with real professionalism. No pressure at all — just straight help and clear info. He got my finance sorted quickly, walked me through the documents, and made the whole purchase feel effortless. The car I picked up is in amazing condition, looking almost brand new. Highly recommend Drive Time for a stress-free experience.

I recently bought a car from Drive Time Billericay and the whole experience was brilliant from start to finish. The team were friendly, honest, and genuinely helpful — no pressure, no pushy sales tactics, just straightforward advice that made choosing the right car really easy.

The vehicle was exactly as described, presented in great condition, and the buying process was smooth and stress-free. They kept me updated throughout, answered all my questions, and made sure I was completely happy before driving away.

I’m really pleased with my purchase and wouldn’t hesitate to recommend Drive Time Billericay to anyone looking for a reliable used car and great customer service.

I recently bough sl55 from drive time , This is my second car I have purchased from drive time both cars have been brilliant. , which I am over the moon with "one owner too!!' would highly recommend very friendly and easy to deal with.

Never bought a car online before especially a secondhand one… was very nervous to be fair. But was over three hours away and couldn’t make the drive to dealer.. Spoke on the phone seemed like a nice bunch so decided to go ahead. Absolutely fantastic! we made payment info and the cart arrived the next day as promised.. Very understanding staff… apologies for all the questions guys.. couldn’t be any more helpful and reassuring. Really pleased with everything. I promised you I would do a review and I have. many many thanks

karina x

I recently purchased a fantastic X5 from Drive Time, and I couldn't be happier! I travelled from Manchester to collect the car, but it was totally worth it. Charlie was absolutely fantastic, super helpful and made the whole process a breeze. He went above and beyond to ensure I left with the perfect car for me. The whole experience was seamless, and I drove away in my new X5 feeling like I'd made the best decision. Highly recommend Drive Time Billericay, and a big thank you to Charlie for making it such a smooth process!

Local to Billericay or not, I would always try and use this company.. buying a car can be quite tricky and knowing who to trust and somewhere being reliable is hard to find. But I’ve had a few cars from here and they have all been superb!

Single lady on my own always a bit daunting… and that’s not a chat up line lol.. Anyway guys couldn’t have been more helpful! Good money for my little part Exchange going to be sadly missed. But couldn’t be more happy with my new car. Delivered to my door As I was unable to collect due to the little ones!! Really helpful from the start. Car arrived nice and cleaned as promised. Great communication, very reassuring. Thumbs up from me 😊 would recommend

The customer service with the team was above and beyond. Very helpful from start to finish. Excellent value for money with finding me the best deal that suited me personally. Highly recommend.

Overall very impressive.. found my wife's car several weeks of searching and was very happy start to finish. Had a minor issue after purchase that was dealt with immediately with no problems. Lovely place and good staff who was very helpful start to finish.
Thank you chaps, and the young lad who give me tips on how to work my new sat nav for over 20 minutes lol

I recently bought a vehicle from drive time and was happy with the experience I had. They also gave me a good price on my park exchange

Thank you guys

Picked up our car this morning.. beautiful place. Very helpful staff. Comfortable clean Office. We got good money for our part exchange. Plenty of coffee and biscuits too! Thanks Charlie and the team

Extremely happy with the service I received from Drive Time. Nick & George are fantastic - honest, reliable and always helpful. They've been great with my Company cars. Thank you!

ive bought a few cars in my time and exceptional is not a word i use lightly. The whole experience WAS exceptional from the description and plethera of photos on site to receiving my lovely car. Customer service is great before and after sales and they have a gem in their guy George who is as sincere in his actions as his words. And yes, i am a genuine, happy customer .
Will be recommending them to friends etc

The whole process was smoother than I expected. The guys were really helpful and sorted out any questions I had (I’m not a car guy). I got the best part ex price for my car after Shopping around and they even filled up my new E-Class with a full tank, which was a nice bonus. Only downside was having to wait an extra day to pick it up, which was a bit annoying, but overall really happy with the experience

SCAM do ur research before buying off this company
Done a big review but I've had it taken down as I put his name on here and now hes had it removed