Drivalia UK - EDINBURGH CENTRAL Omdömen 

168
•
TrustScore 3.5 av 5

3,6

Q Park - OMNI, Greenside Row, Edinburgh, EH1 3AN EDINBURGH, SCOTLAND, GB

•

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Rasche Übergabe in Edingburgh. Fahrzeug war innen und aussen extrem dreckig, dafür konnten wir Tank leer statt voll zurückgeben, immerhin. Unsere Parkbusse haben sie +60 Pfund auf Kreditkarte belast... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing hire car company. Robert at the Edinburgh city branch made both the pick-up and drop-off incredibly quick and easy. The car was in excellent condition, and the whole experience was seamless fr... Se mer

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Betygsatt 4 av 5 stjärnor

The service we got from Rob on site was amazing. He went above and beyond to help us (as I'd forgotten my physical credit card) - he was alone in the premises and had a long queue of people waiting,... Se mer

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Betygsatt 5 av 5 stjärnor

Great experience at Drivalia Edinburgh City Centre. Rob was friendly, professional, and clearly knows his job. Even when he was on his own, he stayed calm, efficient, and helpful without any stress or... Se mer

Företaget har svarat


Företagsinformation

  1. Biluthyrningsbyrå

Om Drivalia UK - EDINBURGH CENTRAL

Skrivet av företaget

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Kontaktuppgifter

  • Q Park - OMNI, Greenside Row, Edinburgh, EH1 3AN, EDINBURGH, SCOTLAND, Storbritannien

  • 020 3657 6054

3,6

Medel

TrustScore 3.5 av 5

168 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(168)

4 992 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The best car rental in town

I can’t recommend this enough. The price is super competitive, the cars are new and fully equipped making driving very pleasant and the location is super central. I usually have to go to the airport for a rental that is affordable and being able to hop on the tram and be there in 20’ makes all the difference. Rob is fantastic as well. He is very knowledgeable and explains everything clearly and in plain language. Never a problem with him! A friend recommended him specifically and after dealing with him once, I decided I would make my rentals there, no question. So far I had different cars, automatic, manual, hybrid… all of them great. And the option to drop off the car out of hours is so convenient.

27 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

A solid rental solution, made top notch by Rob and the people there.

Such excellent service by Rob and the Edinburgh City Office.
Drivalia presents itself as a budget rental company, but despite being the cheapest on the market, the cars are a good quality and the app works well. More importantly I always receive great customer service, no matter how busy and stretched they are.

27 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Robert has looked after me on multiple…

Robert has looked after me on multiple occasions. Great service, minimal stress and great pricing for central edinburgh, highly recommend

26 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

excellent service

29 december 2025
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

I had very positive experience with…

I had very positive experience with rental car Drivalia especially with Robert so polite and friendly very sufficient service and extremely professional. 1000000% I can recommend.

26 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service

15 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Amazing experience with rob he was…

Amazing experience with rob he was incredible!

26 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Rob was first class

Rob was first class. I was early but that wasn’t a problem. Car ready to go and a full tank of fuel. Easy process. Thanks again!

12 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Always a smiley face

Always a smiley face. Always ready to help… and got me to my dentist in time!
Thanks for everything!!

15 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 1 av 5 stjärnor

Well that was horrendous!

Well that was horrendous!! Were booked in to collect a booked van at 11am and were still waiting at 1pm. Only about half a dozen people in a queue but only 1 person working and that said person was put hoovering cars while people were waiting on the queue. Will never use this company again.

18 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Great service from Rob as always

Great service from Rob as always. Very easy check in and out and great car. Thank you Rob for looking after us once again

16 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 1 av 5 stjärnor

Rude customer service

Rude customer service, even the bus driver at 9am was foul tempered.

16 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Great customer service from Rob

Great customer service from Rob

I'll definitely use Drivalia again in the future

Thank you

8 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Great service from Rob at Edinburgh…

Great service from Rob at Edinburgh city, very polite and professional. The whole experience was smooth and very easy. Would defo hire from here again

19 december 2025
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 1 av 5 stjärnor

Don’t bother booking a car with this company, pay the money elsewhere

Don’t bother booking a hire car from this company. I’ve just dropped a car off ant Edinburgh anirporr and the 2 men who were at the reception desk had 0 customer service skills & very rude. Pay the extra money and get a hire car from enterprise or somewhere like that with good customer service where you feel valued as a customer. There’s a reason why they’re cheap because they hire rude & arrogant staff. Their customer service is diabolical. I will never rent a car from here again or recommend anyone to hire a car from this company. You have to wait at least 30 minutes for the shuttle bus as well which is ridiculous. I have never used a hire car company where they want so many documents & a £1,500 deposit.

9 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. I will definitely be recommending Drivalia and Rob to all my friends and family that visit your amazing city.

10 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

We had a lovely time in Edinburgh…

We had a lovely time in Edinburgh thanks to the service provided. We originally booked a smaller car, however, Rob was very kind as he upgraded it and was keen to get us the best deal. I would 100% recommend this to anyone.

8 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Regular renter very happy with the service

I've used Drivalia regularly over 2 years.
It's rates and location are great. The staff are always helpful and pragmatic, doing whatever they can to make renters' experience as smooth as possible.
I will continue to enjoy using Drivalia for the foreseeable future.

9 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Fantastic service from Rob in…

Fantastic service from Rob in Edinburgh, Drivalia! Great car, excellent support and just an all round seamless and brilliant experience.

7 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Betygsatt 5 av 5 stjärnor

Great service

Great service

8 januari 2026
Omdöme utan inbjudan
Logotyp för Drivalia UK - EDINBURGH CENTRAL

Svar från Drivalia UK - EDINBURGH CENTRAL

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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