Dreams - Waterlooville Omdömen 

218
TrustScore 5 av 5

4,9

Gallagher Retail Park, PO7 7UL Waterlooville, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were given a lovely smile and welcome when we entered the store. The friendliness continued along with all the help you could wish for. No time pressure. Today I am still sure we made the right dec... Se mer

Betygsatt 5 av 5 stjärnor

This was our best experience while choising a new bed. We went to other premium sellers and then to Waterlooville, where we were greeted and served by Ash. The technology helping us choose a mattre... Se mer

Betygsatt 5 av 5 stjärnor

The assistant that helped us was very knowledgeable and patient with us choosing a new mattress. The sleep test machine was a great way to narrow down the choices, which was helpful as we had no idea... Se mer

Betygsatt 5 av 5 stjärnor

Great service from the sales advisor in store, lots of advice without being pushy. Used the Sleep machine to help find the right mattress and had a very nice cuppa too! All in all a very pleasant sho... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Gallagher Retail Park, PO7 7UL, Waterlooville, Storbritannien

  • 02392066397

4,9

Utmärkt

TrustScore 5 av 5

218 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(218)

14 895 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great welcome from the same Sales Lady…

Great welcome from the same Sales Lady that helped me buy my previous mattress 14 years ago! Lots of options of mattress types to try including a computerised system to assess which type may be best for me. Delivery was just one week later. I was informed by text of the delivery time ( a 2 hour slot). I sealed up my old mattress and the delivery team very efficiently removed the old mattress and installed the new one within the assigned time slot.

12 oktober 2024
Betygsatt 5 av 5 stjärnor

Perfect Fit

We trialled many beds to find the perfect fit for a Super King Size bed on the day and the staff were really really helpful. It came within 2 weeks, constructed by the Dreams team with minimal disruption, who also took the previous bed away.

The bed is amazing and we have the best night's sleep every night now.

27 september 2024
Betygsatt 5 av 5 stjärnor

Dreams should be the benchmark for buying a new bed

This was our best experience while choising a new bed.
We went to other premium sellers and then to Waterlooville, where we were greeted and served by Ash.
The technology helping us choose a mattress is amazing, the whole sales experience is totally non pushy - super helpful and friendly. They leave you alone to help you talk and choose and always on hand if you need them. AN all round fabulous experience.

25 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Service

Dreams staff in Waterlooville are outstanding in both their knowledge and customer service, providing an excellent customer experience from browsing to delivery, Would Highly Recommend

27 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

Every member of the Dreams team, from the Salesperson, to the delivery /installation team were friendly and very professional.
Didn't feel pressured at all and the bed and mattress are... a Dream!

20 augusti 2024
Betygsatt 3 av 5 stjärnor

I'm surprised to be asked for a review so soon.

I'm surprised to be asked for a review so soon, when your literature says it takes a month for the mattress to adjust. Is it my 'best sleep ever'? No. It's a little better than my old bed. The bed design makes it awkward to tuck-in the bedding, I should have chosen something else. The bed looks nice, it's OK to sleep in, but doesn't have the 'wow' factor that I've read in other reviews.

23 augusti 2024
Logotyp för Dreams - Waterlooville

Svar från Dreams - Waterlooville

Hi Lewis

Thank you for your review. I am glad that you are generally happy with the bed, but I am sorry that you are no completely satisfied. I will make sure your feedback is passed back onto the relevant personnel within the business.

If you need any further help or assistance, please do not hesitate to email me on pl33@dreams.co.uk.

Many thanks

Peter

Betygsatt 5 av 5 stjärnor

sleep well

Great introduction to how a mattress works and working out the best one for you
we purchased pillows too.
never spent so much on a bed before, but worth every penny.
Super delivery, turning up when they said they would.
sleep much better now.

23 augusti 2024
Betygsatt 5 av 5 stjärnor

Pleasant service

Had a very good experience in store. We were after an ottoman style double bed and had been let down by another company. Our previous experience had a six week wait for the bed frame so we had been sleeping on the floor for some time when we found out it would never turn up. We had tried other bed stores but for what we wanted most seemed a bit expensive or the quality was not great. The other factor was how long the wait time for delivery was. At Dreams they were knowledgeable, friendly, personable and best of all, they were not pushy. They discussed delivery dates and assembly and they allowed us to browse. They were able to deliver within 1 week which was great. They delivered the bed to the room we wanted as well. So far we have had no issues with the bed frame and are happy with the service we received.

10 augusti 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer