We were hunting for a bed but had no clue exactly what we wanted. The salesman showed us to a computerised bed that takes your measurements body type and works out the sort of bed that suits you indiv... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
An all-around excellent experience, from sales room to delivery (and the matress seems rather good too). Mike in sales was extremely helpful and didn't use any pressurising or upselling sales t... Se mer
Great customer care and knowledge by the shop staff. Delivery was as quoted and the two young delivery operatives were polite and showed respect for my property
I had a wonderful experience at Dreams. The gentleman who helped me was very friendly, knowledgeable, and extremely helpful throughout the whole process. He explained everything clearly and showed me... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Trowbridge Retail Park, BA14 0RQ, Trowbridge, Storbritannien
- 01225255609
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer care and knowledge
Great customer care and knowledge by the shop staff. Delivery was as quoted and the two young delivery operatives were polite and showed respect for my property
Hunting for a bed
We were hunting for a bed but had no clue exactly what we wanted. The salesman showed us to a computerised bed that takes your measurements body type and works out the sort of bed that suits you individually. He then showed us around the sales room where we could try out the various types of bed. We made our choice by the end of the visit. Arrangements made for delivery, we emptied the room, and they put the bed together very quickly, efficiently, and professionally. Took about 2hours. No mess was made and all packaging was removed. Staff at the shop and the fitters who delivered were kind and understanding. Would highly recommend Dreams of Trowbridge and would definitely use them again. Thank you.
An all-around excellent experience
An all-around excellent experience, from sales room to delivery (and the matress seems rather good too).
Mike in sales was extremely helpful and didn't use any pressurising or upselling sales techniques, just straightforward advice, and then left me to try everything out in my own time.
The delivery chaps Kieran and Drew were equally helpful. I was running late and they did warn me they were ahead of schedule, so they dropped off the matress a bit earlier than expected. I missed them, but from what I was told they went above and beyond what was needed and were very professional.
I'm not great when leaving reviews, but this may be one of the best experiences I've had with a company in recent memory, so I was more than happy to recommend them.
Good product
Good product , easy to order from very helpful staff, expensive extras for removing old bedding and placing new bedding
An excellent buying experience
Great range of products. Staff were patient, friendly and wonderful to work with. We love our new bed, bedding and pillows. An excellent buying experience.
Lots of in store support and advice
Lots of in store support and advice . Fantastic ottoman bed.
Great service all along and perfect delivery
Great staff
Great staff, really helpful
In identifying the right products for us. Quick delivery too.
Mattress purchase
Excellent service from start to finish. I went on the machine, chose a mattress to suit me and it was delivered on time.
A much better sleep now.
Good experience excellent knowledge and a great delivery
Excellent friendly staff very informative and not at all pushy also delivery guys were fantastic .
Great service
I had a wonderful experience at Dreams. The gentleman who helped me was very friendly, knowledgeable, and extremely helpful throughout the whole process. He explained everything clearly and showed me how the storage lift-up bed works, which made me feel very confident in my choice. I was so excited about my beautiful new bed! At the end, I also enjoyed a delicious coffee, which was a lovely touch. Excellent customer service and a great shopping experience — highly recommended 😊
Plus time for delivery of my dream bed , turned out to be just a one week 🤗
Very helpful staff in store and at…
Very helpful staff in store and at delivery. Mattress is everything I hoped for! So helpful to get assessed in store and try out so many options.
The best manager belongs to Trowbridge Dreams
The manager from Trowbridge Dreams, went out of his way to find me the perfect double bed mattress. I did the lay-down test, where my sleep patterns are monitored. Then he gave me enough time to "feel" different mattresses in the category for my firmness level. He had patience with me all the time. He is a super good manager, really. When the mattress was delivered, it was done professionally and with friendly support. I can't say one negative thing. It is the second time that I have bought here and once again, it proves that I shouldn't look at any other place for beds or mattresses. A huge thank you from a super satisfied customer.
The attention from staff at the store
The attention from staff at the store - excellent, thank you
The two men who took our existing beds away to installing the new beds - very good and helpful
Friendly sales team with excellent…
Friendly sales team with excellent knowledge. Delivery was on time with fitters assembling our new bed within fifteen minutes!
Fabulous Experience
Had a fabulous experience at Dreams Trowbridge with Charles (and James). Initially went in to have a sleep assessment, which was very good and a great insight into what I needed from a bed. Charles was very patient and explained all the options available and we've landed on a great choice. Genuinely can't wait to be sleeping better once everything arrives! Thank you!
Meg was amazing from start to finish
Meg was amazing from start to finish - Bonus for please Dreams.
Bed, mattress & pillows all excellent.
Many thanks to the delivery crew too, polite, friendly & efficient.
Highly recommended.
Detta är Trustpilot
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