Excellent throughout from initial showroom visit to delivery and assembly. Due to Black Friday was able to grab a great deal on an ex display bed and frame for my son. Delivery was punctual, included... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely loving the new bed and mattress. We’ve always gone to a local trader (cheaper prices) but we past Dreams and thought let’s take a look, and I’m glad we did. As explained by the sales lady... Se mer
From the moment we entered the Telford store we were made to feel welcomed and listened to. Indi was patient and friendly and was very knowledgeable about the beds that suited our needs. We were confi... Se mer
We were greeted with a lovely smile and good morning and an offer of help if required. We were left alone for a while to browse then approached by Natasha with an offer of trying the sleep match machi... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Telford Bridge Retail Park, TF3 4PB, Telford, Storbritannien
- 01952442247
4,8
Utmärkt
267 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fab ottoman bed and mattress
Fab ottoman bed and mattress, My only concern is i've recently seen that the mattress supporting board sticks in one corner so it stalls on electric lift. The bed was put together by the delivery guys who haven't lined it up properly
10 april 2025
Great experience at dreams Telford
Great experience at dreams Telford. Tash was great and really helped with every aspect of my purchase.
22 mars 2025
Dreams did everything I asked them, service was very good
My experience was good. The delivery men were good and did what I paid for. They delivered in the time scale they said they would so I was pleased with that.
12 april 2025
The staff were excellent,friendly and…
The staff were excellent,friendly and helpful and we were very impressed.
11 april 2025
Very informed of delivery
Very informed of delivery. Set up was fast and guys were very pleasant. Even the guy I said looked like Keith Duffy who I know is in boyzone but said westlife!!
6 april 2025
Friendly welcome
Friendly welcome , got right matress and base. delivered on time built quick and neatly
5 april 2025
Customer perfection
Good customer service excellent delivery and the mattress is perfect. Could not ask for more
28 mars 2025
Excellent service and everything…
Excellent service and everything arrived on the date and time as quoted
14 mars 2025
Everything went so smoothly.
27 februari 2025
Excellent service from initial…10 / 10
Excellent service from initial selection to delivery and setting up my new bed, 10 / 10 from start to finish.
27 februari 2025
Outstanding service.
My end to end experience was very positive. The attention I got in store when selecting the right bed and mattress, to the communication of delivery and the guys who delivered and installed the bed, was all outstanding level of service.
15 februari 2025
Excellent service & very happy with bed & mattress
Communication about delivery was excellent, installation was quick & professionally done. The two gentlemen were polite friendly & respectful of property.
Have slept really well since new bed & mattress arrived. Very happy.
30 januari 2025
Great service from entering the shop to receiving the bed.Sales and service were excellent.Delivery and installing the bed was professionally handled.Taking away old bed and mattress was also handled.
Great service from entering the shop to r
7 februari 2025
couldn't of asked for a better service…
couldn't of asked for a better service from the team at telford
6 februari 2025
Sales team very friendly and polite and…
Sales team very friendly and polite and helpful. Nice coffee on offer. Delivery team very professional. Warehouse or picking team need to check that both sets of feet attached to base are same not different. This issue was sorted out by the sales team.
7 februari 2025
Above and beyond by Claire help me pick…
Above and beyond by Claire help me pick the right bed for my son.
1 februari 2025
Omdöme utan inbjudan
Excellent sale purchase
I benefited from the instore computerised gizmo that, having taken readings while I laid on the test bed, recommended which type of mattress would be best for me. I wasn't pressured into making a purchase, but having used the company before, I had no hesitation on selecting a mattress which was on sale. The mattress was delivered on 24th January 25 , brilliant quick service, although I did play my part in getting rid of obstacles for the delivery guys.
26 december 2024
Very efficient in store
Very efficient in store, delivery on time & lovely delivery drivers. Very satisfied.
31 januari 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.