Excellent throughout from initial showroom visit to delivery and assembly. Due to Black Friday was able to grab a great deal on an ex display bed and frame for my son. Delivery was punctual, included... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely loving the new bed and mattress. We’ve always gone to a local trader (cheaper prices) but we past Dreams and thought let’s take a look, and I’m glad we did. As explained by the sales lady... Se mer
From the moment we entered the Telford store we were made to feel welcomed and listened to. Indi was patient and friendly and was very knowledgeable about the beds that suited our needs. We were confi... Se mer
We were greeted with a lovely smile and good morning and an offer of help if required. We were left alone for a while to browse then approached by Natasha with an offer of trying the sleep match machi... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Telford Bridge Retail Park, TF3 4PB, Telford, Storbritannien
- 01952442247
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We've used Dreams before for a new…
We've used Dreams before for a new purchase 4 years ago, and had no hesitation in returning. We needed a new mattress. We were met by Shaun. We did the Sleepmatch thing, were treated a proper tea, and given free pillows. What's not to like!
Always good service
We have dealt with Dreams quite a few times over the years and they've never disappointed. Good quality items for reasonable prices.
The latest mattress purchased is on our spare bed which has not been used yet. I will only try it myself during bad sleep times so fingers crossed I never have the need to use 🤨 Anyway, it looks and feels like a lovely comfy mattress and we've always had good customer service from Dreams so there's nothing else to say.
Really professional staff have really…
Really professional staff have really listened to what we want.When the bed arrived what we chose with help.What a fantastic comfortable Bed we get a great night's sleep 😴😴
Good sleep at last
Great communication, mattress was ordered and was delivered a week later. Brilliant product knowledge. Caring delivery drivers & were so careful when taking up the stairs.
Thanks to all
Helpful salesman.…
Salesman was very helpful and knowledgeable. He explained everything clearly and answered all my questions.
Svar kan ha AI-innehållLäs mer
Asked the sales lady if the ottoman bed…
Asked the sales lady if the ottoman bed headboard detaches as we had another one we wanted to put on instead and the sales lady said yes. When the bed was delivered turns out you can’t and we would have never bought the bed in the first place, quite disappointed.

Svar från Dreams - Telford
Telford shop staff a Dream Team
Telford shop staff really helpful when buying the bed and choosing bedding for our disabled son.
Delivery and taking the old bed went very well.
I would shop with them again.
Excellent service from beginning to…
Excellent service from beginning to end. The server was professional, polite and knowledgeable. He listened to us, offered us sound advice and gave us appropriate choices.
Friendly approach from staffs and quick…
Friendly approach from staffs and quick proceedings.
Helmsdale Mattress 5*
The bed frame is lovely for our room and the mattress is unbelievably comfortable. It is a Helmsdale (firm) and its sorted my back right out. Amazing mattress.
The staff in store were unreal and really helpful with arranging delivery and choosing the correct mattress for me.
I’ve bought from Dreams before and had…
I’ve bought from Dreams before and had a good experience so they were my first thought when I needed a new double bed for my spare room. Sales assistant Natasha was really helpful and knowledgeable. She tailored the bed choices to what I’d asked for & I got to try out lots of different options eg firm, medium, soft. As it was for a spare room I wanted something mid range & was really pleased with my choice and the end price. I ordered on the Saturday and it was delivered the following Thursday. Delivery men were great & it was upstairs & put together in no time. Nobody has actually slept in it yet so I can’t comment on the comfort, but I’m sure it won’t disappoint.
Mattress
From the moment I walked into the shop I was greeted with a smile from Jade. No one else in shop so I felt I was getting full attention to my needs.after choosing a mattress it was easy to arrange delivery. Extra was a mattress protector for free. On paying for extended cover, I received a phone call to say I had been overcharged, so £20 was waiting for me to collect. You don't often get that. All in all it was a painless experience
Staff at the Telford store were very…
Staff at the Telford store were very helpful, I bought two mattresses. Very happy with the prices. Delivery was very quick had them in about a week. Overall brilliant service
I wish buying anything in the future is…
I wish buying anything in the future is as smooth and enjoyable as it was buying a mattress from Dreams. Natasha is a credit to her team and we actually really enjoyed our trip out. Thank you!
Good service in shop excellent delivery…
Good service in shop excellent delivery service
Great service
Great experience as soon as we entered the store on Telford retail park right up until delivery.
Good service from Dreams
The Mattress is very comfortable - it was delivered on time, plus the delivery guys were friendly, quick, took the new mattress upstair, positioned it on the bed and took away the old one. Overall a great experience.
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