Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So much more comfortable than old mattress and sleeping so much better now except heat lol but no bad back in morning Such a good purchase
Good experience all round. Service in the shop was very friendly and helpful. Delivery date sorted easily and the delivery was on time with good communication from the driver on the day to confirm tim... Se mer
Very helpful in store advice, no rush or pushy selling. Delivery arrived on time after receiving the texts the day before with a time slot and a phone call on the day 30 mins before delivery. One mi... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Bridgemead Retail Park, SN5 7YF, Swindon, Storbritannien
- 01793377182
4,8
Utmärkt
387 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dreams what a delight to visit your…
Dreams what a delight to visit your Swindon store. The staff were cheerful, attentive and informative. Very focused on giving good customer service to everyone. The rapport between customers and staff meant we had a really enjoyable time choosing a bed for my Mum with Rob. So rare to enter a shop where it really felt like the staff were enjoying serving their customers. 10/10 Dreams
24 september 2025
Omdöme utan inbjudan
We received an amazing service
We received an amazing service, nothing was too much trouble. We would highly recommend this branch.
The mattress is great quality and exactly what we needed.
Thank you for Looking after us, we will most definetly be returning.
19 september 2025
Great quality product very pleased with…
Great quality product very pleased with quality and service I received from team.
12 september 2025
Great Store and Staff
Staff were attentive but not pushy. They knew all of the products in range and were able to find everything we needed in varying price ranges to allow us to make an informed decision. Coffee and a lie down (on a few mattresses) - what's better?
24 augusti 2025
Omdöme utan inbjudan
Sales person was very knowledgeable
Sales person was very knowledgeable, helpful & friendly. Delivery & assembly was super quick, and again the guys were friendly & efficient.
18 augusti 2025
Thank you all at Dreams very…
Thank you all at Dreams very professional and supportive - the order was easy and quick for date within a fortnight for delivery - the delivery and assembly on time and the bed very good quality - thank you all @Swindon Wiltshire.
18 augusti 2025
Great buying experience throughout
Excellent staff instore and during the delivery. Great product (sofabed) which I was able to 'test out' instore before buying. I had a very reasonable price thanks to an ongoing sale, and I was prewarned there would be some assembly. This proved fine for me to do by myself especially as the delivery was to the downstairs room of choice, and I was very impressed by the sustainable but sturdy packaging.
4 augusti 2025
it was so easy
11 augusti 2025
Great place to buy your new bed
Extremely knowledgeable and helpful service from the salesman in the shop. The guidance received sealed the deal and we now have a very comfortable bed.
26 juli 2025
The tempur mattress is fantastic to…
The tempur mattress is fantastic to sleep on no complaints at all .
26 juli 2025
The 2 men who delivered my bed were…
The 2 men who delivered my bed were unbelievable
So caring
13 juli 2025
Good service in store
Good service in store, by the staff.
Good display of what we were looking for.
Friendly staff who new there product.
4 juli 2025
Haven't slept so well for a long time.
Haven't slept so well for a long time.
Extremely comfortable.
28 juni 2025
A Dream experience
Excellent experience since entering the shop. Full explanation about the beds and mattresses available.
21 juni 2025
Order a bed and mattress from your…
Order a bed and mattress from your swindon branch, very good service, delivery as per order, Callum and knight where very professional.
Delivery the bed to bedroom and assembled the frame so easy,they were both very polite and very tidy and removed all rubbish as promised, before leaving took the time to explain about turning the mattress ect
19 juni 2025
Omdöme utan inbjudan
Helpful friendly staff
Helpful friendly staff. Very knowledgeable and not "pushy".
Good choice of beds.
13 juni 2025
New Mattress
Customer service was excellent, did the diagnostic to establish which mattress was best for me. Shown various ones to try, no hard sell. Really pleased with my new mattress, very comfortable.
30 maj 2025
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