We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... Se mer
Great staff experience, we did a bed test to find the right types of bed, and we were offered tea / coffee. In addition, the staff gave us space when we were deciding which is great as sometimes sta... Se mer
We had a super service from Dreams Reigate, Kyle was the store adviser who helped find the right bed and mattress for us. He was very thorough and helpful with extensive knowledge which helped us pick... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
7 High Street, RH2 9AA, Reigate, Storbritannien
- 01772374354
4,7
Utmärkt
113 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Walked into the shop in Reigate and was…
Walked into the shop in Reigate and was greeted straight away by very pleasant young lady who was extremely helpful pleasant and knowledgeable was offered coffee and made very welcome
Delivery of mattress was prompt efficient and two very polite young men took away all the wrapping
8 november 2025
Very comfortable mattress
The mattress is amazingly comfortable and we are sleeping much better as a result.
19 oktober 2025
Very helpful staff but no pressure…
Very helpful staff but no pressure applied. Gave all the info we needed to make a decision. Extremely good price and mattress was delivered 5 days later on time.
3 oktober 2025
Good service and bed
20 september 2025
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Delivery couldn’t be better, arrived on time lovely drivers very efficient. Can’t fault anything and the bed is all we hoped it would be.
Thank you - regards Barbara
21 september 2025
Me and my Wife were very pleased with…
Me and my Wife were very pleased with the service we received in the store.And the delivery team were also excellent.
18 september 2025
Convenient location
Convenient location, extremely friendly, knowledgeable and helpful sales assistant, lots of choice when choosing a mattress that suited our needs , wasn't rushed or pushed it to any sale , overall a lovely relaxed experience, would highly recommend
19 augusti 2025
Such a comfy mattress
We spoke to a very helpful young man in store and tried a couple of mattresses. We came home to think about it and ordered online. I was able to choose my delivery date and the two delivery drivers were extremely helpful. My daughter is delighted with her mattress and cannot believe the improvement to her sleep quality.
1 juni 2025
My whole experience with the Dreams…
My whole experience with the Dreams team was excellent, from the guy in the shop who showed me all the different types ofmettress available down to the delivery team who were on time, very considerate of my property and extremely polite.
25 maj 2025
Knowledgable, considerate & personable
Lisa at Dreams was knowledgeable, considerate, & personable. At the end of my visit I felt very happy with my choices and the whole process. I would definitely recommend going into a dreams store for you mattress choice.
9 maj 2025
Omdöme utan inbjudan
Great Staff experience
Staff very helpful. Answered all of my questions and were very friendly
9 maj 2025
Delivery on time and done in a friendly…
Delivery on time and done in a friendly and happy way. Nothing was too much trouble and everything was explained clearly.
Installers were cheerful and when finished cleared everything up.
26 april 2025
A great retail experience .
Attentive, without being pushy, team in the show room. Gave us plenty of time to try all the alternatives available and were available to offer advice when required. Having chosen a frame and mattress the ordering and payment process was hassle free. Delivery could be arranged to suit us. The feedback during the delivery process was excellent and delivery took place at exactly the time and place specified. Clear assembly instructions enabled the frame to be assembled with no difficulty and the overall physical quality of the product was excellent. Every aspect of purchasing a new bed from Dreams Reigate was indeed, a dream, will definitely recommend.
12 april 2025
It is a lovely bed and we are now…
It is a lovely bed and we are now sleeping like babies!
11 april 2025
Prompt and friendly delivery
Bed was delivered on time. Nice delivery men , very helpful, and the bed is very comfortable.
5 april 2025
My granddaughter loves her new comfortable bed
My granddaughter loves her comfortable new bed from dreams
20 mars 2025
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