From the moment we walked into the store staff were really helpful and there was no pressure at all to buy.The delivery was great and communication was great.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales person allowed us lots of time to find out which type of bed suited us. The beds are extremely comfortable and the guys who set them up for us were very professional and tidy.
Truly pleasant, professional staff in the shop, the lady really did know the products, was helpful without being pushy. Delivery on promised timescale , delivery staff also pleasant. Happy with the... Se mer
We went into Dreams in the Newcastle Quays Outlet, and Lisa was amazing. She explained all the different types of mattresses, their benefits and whether they would work for us. Me and my partner did t... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 22 Royal Quays Outlet centre, NE29 6DW, Newcastle, Storbritannien
- 01915358267
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
From the moment we walked into the…
From the moment we walked into the store staff were really helpful and there was no pressure at all to buy.The delivery was great and communication was great.
Excellent service
The sales person allowed us lots of time to find out which type of bed suited us. The beds are extremely comfortable and the guys who set them up for us were very professional and tidy.
Advice on storage divan and mattress
Great support and advice from Lisa. We now know what will work in our new flat and plan to return once contract is signed.
Truly pleasant
Truly pleasant, professional staff in the shop, the lady really did know the products, was helpful without being pushy. Delivery on promised timescale , delivery staff also pleasant. Happy with the purchase.
We were attended to immediately
We were attended to immediately, by a
Lady who explained every thing succinctly. From the mattress to couching. Thank you.
Dreams, Newcastle Quays Outlet - Lisa
We went into Dreams in the Newcastle Quays Outlet, and Lisa was amazing. She explained all the different types of mattresses, their benefits and whether they would work for us. Me and my partner did the sleep match which gave us recommendations. Lisa then showed us through each one and explained how they would benefit our needs. She was very friendly and made our day. Thank you very much!
Our new bed is very comfortable but the…
Our new bed is very comfortable but the mattress does have a bit of a smell about it
Excellent
Excellent, and not pushy, sales team gave me time to look around at the beds in their show room. The Sleepmatch system in-store helped me to find my perfect mattress, and I have had the best sleep in a long time. I am delighted with the quality of my mattress, ottoman bed and headboard. Very classy!
The 2 lads who built-up my bed and took away my old bed and mattress, were excellent. They respected my property , cleared away any mess and did a cracking job. I can totally recommend Dreams for quality products.
Didn’t force any beds on us let us browse till we were ready
Our assistant Lisa was very helpful and very friendly credit to your company.
Arrived on time good communication
Arrived on time good communication , they treated our home with respect by being careful and wearing covers over there shoes.
After putting the bed together they positioned it right were we wanted it .
Very nice people .friendly and professional.
King size bed
Great service from start to finish.
We'd been looking for a king size bed for a while and tried a couple of other sites before Dreams and found the service from the staff in the showroom was excellent.We tried several beds and found a really comfortable one so ordered bed,mattress and headboard. We were given a delivery date and then a call the day before delivery with a 2hour time slot. The delivery lads were polite and professional. It was a wet day and they put overshoes on to bring the bed up to the bedroom.
Would highly recommend using Dreams for a new bed.
Great experience and services from…
Great experience and services from Chelsea and Lisa very helpful would recommend to friends and family
Great attentive staff
Great attentive staff, delivered bang in time, delivery Team very professional even wore shoe covers.
Mary’s mattress shop is clean and…
The Dreams bed shop is clean and spacious. The staff very friendly and helpful. The choice of mattress and price was very good. The mattress is for my son and he is sleeping very comfortably.
Really friendly team and great product…
Really friendly team and great product offer.
A welcome five star treatment…
From the minute we enter the shop the staff put us at ease no pressure to spend lots our budget was respected. Having not understood the many types of mattress available to us we were shown and explained to easily the benefits of all. When the guys delivered calls were made to us before hand with correct time. At no point have we had any issues. Five star. We would suggest to all a visit would be helpful.
Great service and great choice thank…
Great service and great choice thank again will be back when I need a new bed
wide choice of beds and mattresses
wide choice of beds and mattresses. We got a bed with four large drawers and a firm mattress and we are having the best nights sleep every night.
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