Dreams - Leamington Spa Omdömen 

216
TrustScore 5 av 5

4,9

Myton Road, CV31 3NY Leamington Spa, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... Se mer

Betygsatt 5 av 5 stjärnor

We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... Se mer

Betygsatt 5 av 5 stjärnor

we were welcomed as we entered the shop, David offered us a drink and explained very well what the diferences are between mattresses, he also asked we we require pillows, and we tried the sleepmatch

Betygsatt 5 av 5 stjärnor

Store guy was incredibly helpful, explaining how all different mattresses worked after my son did the sleep analysis. Delivery was on time and mattress delivered without fuss. My son said it’s so comf... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Myton Road, CV31 3NY, Leamington Spa, Storbritannien

  • 01926562309

4,9

Utmärkt

TrustScore 5 av 5

216 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(216)

13 988 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Very happy customer

Very happy with my recent experience at Dreams in Leamington Spa. Sales consultant was fantastic and paid close attention to what I was looking for (I think her name was Wendy). Great options suggested by the machine and the consultant spent lots of time making sure I didn't feel rushed into making a decision.

21 september 2024
Betygsatt 5 av 5 stjärnor

What a truly wonderful experience when…

What a truly wonderful experience when buying our bed from dreams.
We have had our new bed a month now. I wasn’t going to comment on it until we had time to given the bed a few weeks trial period . I can now honestly say that the bed has been fantastically comfortable and perfect in every way, thanks due mainly to Rosie at Leamington branch for her product knowledge and experience. My wife and I who are both pensioners with aches and pains, agree that our sleep 💤 has vastly improved and we really do wake up refreshed in a morning.
Thanks Rosie and thanks Dreams, keep up the good work.😘👍
I also like to thank the delivery drivers who brought and built the bed and took the old one away.They were lovely friendly and helpful.

14 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Insurance for mattress is a scam

Insurance for mattress was a scam, My claim was rejected stating there are multiple stains. When all these were from an incident where my child was sick for a week

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Dreams - Leamington Spa

Svar från Dreams - Leamington Spa

Good afternoon Arun,

Thank you for taking the time to leave us your feedback.

I am sorry to hear that your accidental damage claim has been rejected.

The terms and conditions of the service plan does stipulate that accumulated multiple stains are not covered. The reason for this is because if a stain is reported right away, the chance of a professional clean resolving this is very high. However, accumulated multiple stains over a period of time are less likely to be removed.

In order to review this for you, we have contacted MB&G Insurance for more details about your claim and will contact you once we have received these details and reviewed the claim.

Many thanks,

Kishan

Betygsatt 1 av 5 stjärnor

I was sent the incorrect mattress

I was sent the incorrect mattress , on 6th Sept I visted leam spa show room on the 7 Sept to advise I have a back injury and my old bed had been taken away for new one which I am unable to
Use ! The salesman advised me that I would be getting the mattress that I ordered on 18 th this confirmation is on my phone as voice message I telephone the branch two days later as was told my the same salesman that it was the 28 th ! I advised him that I am on holiday it’s date is now 8 October and I don’t have a bed !! Stay at friends hse !

7 september 2024
Logotyp för Dreams - Leamington Spa

Svar från Dreams - Leamington Spa

Good afternoon Maria,

Thank you for taking the time to leave us your review.

I am very sorry to hear that you were sent the incorrect mattress.

I did try to call you today but as I was unable to reach you, I have sent you an email and hope to hear from you soon.

Many thanks,

Kishan

Betygsatt 5 av 5 stjärnor

The experience was great and was made…

The experience was great and was made easy because the sales person Wendy was attentive .
She listened to what type of bed and mattress we wanted. She showed and followed us around as we tried different mattresses, she also answered all our questions.

26 augusti 2024
Betygsatt 5 av 5 stjärnor

From my first visit to your Leamington…

From my first visit to your Leamington store, I was treated with respect and patience.
Once I placed the order , the service was excellent.
The delivery personnel, were polite and friendly.
The bed is amazing , due to redecorating, I have only spent a couple of nights on the bed. I am enjoying the best nights sleep I’ve had for a very long time . I actually slept in in. and way past my normal waking up time.
Thank you Dreams for a wonderful retail experience.

26 juli 2024
Betygsatt 4 av 5 stjärnor

Excellent experience in store

David greeted and attended to us carefully and professionally.
We were offered SleepMatch which started us on our journey to select a new bed. We were offered a cup of tea each - but no biscuits ! (company policy we believe).
We are Happy customers !

15 maj 2024
Omdöme utan inbjudan

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