The entire experience start to finish was wonderful. Never realised just how important a mattress was but now l know after sleeping for 1 week on the mattress specially selected for us based on the ma... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Geraldine in the Farnborough store was so helpful & understanding with my 92 year old father & not once made us feel uncomfortable or pushed into purchase. We left & looked at another Bed company but... Se mer
Dreams Farnborough were brilliant with the recent purchase of our superb super king bed! No pressure sales tactics or made to feel awkward, John guided us through the process, chipping in with his... Se mer
Absolutely fantastic team in Farnborough. When I got there I was welcomed by a member of staff who made me feel at ease and was fantastic help. Offered tea or coffee and made feeling at ease whilst sh... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 6 Solartron Retail Park, GU14 7QJ, Farnborough, Storbritannien
- 01252 372225
4,8
Utmärkt
504 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The shop staff are all fabulous
The shop staff are all fabulous, it's a great shop ( Farnborough)
1 maj 2026
The company have well trained people…
The company have well trained people who know what they are doing. Very polite, very helpful. In all a great job well done. Delivery was easy and the men were very helpful.
21 juni 2026
Douglas was awesome at the Farnborough…
Douglas was awesome at the Farnborough store. He was friendly, knowledgeable, and took the time to help us find the right bed without any pressure. Excellent customer service and a great shopping experience.
15 juni 2026
Omdöme utan inbjudan
Great product and great customer…
Great product and great customer service from the moment we entered the store. We were sceptical about the bed lab but it was very helpful in choosing the correct mattress. A very good experience.
30 maj 2026
New bed and Mattress
I was very impressed with the professionalism and depth of knowledge received. I didn’t feel pressured or rushed and, with the help of the assistant, was able to make an excellent choice. I now can’t wait for my new bed to be delivered and know I will get a good nights sleep.
17 maj 2026
Omdöme utan inbjudan
The assistant was so very helpfull
The assistant was so very helpfull,smooth delivery ,very happy with everything.
8 maj 2026
The entire experience start to finish…wonderful
The entire experience start to finish was wonderful. Never realised just how important a mattress was but now l know after sleeping for 1 week on the mattress specially selected for us based on the mattress test. Never slept so comfortably. Thank you to the lady that helped us from beginning to end. Her name has left me but South African lady.
5 maj 2026
The shopping experience was excellent
The shopping experience was excellent, the communication was excellent especially from the delivery perspective and especially so when the wrong bed got delivered the communication excellence kicked in, they worked overtime to rectify the situation. It’s always been my opinion that a company that handles complaints with diplomacy and care is deserving of high praise. I would highly recommend using this company.
3 maj 2026
Excellent all round - very happy customer
From the expertise in the showroom, to the excellent delivery guys taking all my old bed away and building my new bed - it's been great. Couldn't have asked for better service. My new bed and mattress are perfect - I'm getting a great nights sleep now!
1 maj 2026
Very helpful assistant guiding us to…
Very helpful assistant guiding us to the best mattress for our needs. Delivery to room of choice and take away old mattress was very good
25 april 2026
Excellent service
18 april 2026
Excellent from start to finish
Excellent customer service, relaxed, open discussions and allowed us time to figure out what we wanted.
The mattress is perfect and we are so happy with it!
1 mars 2026
Helpful staff and great experience
We were welcomed to the store when we entered the store.
Douglas explained to us the difference between the beds, so fixed headboards and the headboards that are move up and down. He also went through the different in prices.
Douglas then let us have a look around without be hassled, with the information we had been given to begin with, we were abke to find the bed we were after very quickly.
Thank you for all your help.
10 april 2026
Omdöme utan inbjudan
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