We had such great help from James in Dreams Enfield. He gave us such calm and diligent advice through our first time buying a mattress. We found our perfect sleep thanks to him, I’d definitely think h... Se mer
Plats
Byt platsUnit 3, De Mandeville Gate Retail Park, 335 Southbury Road, EN1 1TW Enfield, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you so much for Elvin, she is absolutely amazing so kind and helpful. She was so patient with guiding me and husband on what would be the perfect purchase bed and mattress wise and she managed t... Se mer
I was assisted by a great team, although it took a while to make the purchase decision, it was flawless to the end. I am enjoying my sleep a lot better than before. Plus the Bed is aesthetically plea... Se mer
We have just had our bed delivered by two really nice guys who assembled it quickly and removed the packaging without asking. We were informed of the delivery slot several times by email and text and... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 3, De Mandeville Gate Retail Park, 335 Southbury Road, EN1 1TW, Enfield, Storbritannien
- 02038 220011
4,6
Utmärkt
133 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
My Materess was full of black marks…
My Materess was full of black marks when he was delivered.
But the woman Dilan the lady at dreams in enfield was really lovely and very helpful. She deserves 5 stars.
6 juli 2024
Svar från Dreams - Enfield
Dear Veronica
Thank you for your recent review. I am sorry for the issues you had with how the mattress was delivered.
I have sent you an email with a suggested resolution to the matter which I hope you will find suitable.
I look forward to hearing from you shortly.
Many thanks
Peter
Dilan was amazing and extremely…
Dilan was amazing and extremely helpful. All with a smile and even some chocolate. Best customer service EVER!!
23 juni 2024
Omdöme utan inbjudan
We have just had our bed delivered by…
We have just had our bed delivered by two really nice guys who assembled it quickly and removed the packaging without asking. We were informed of the delivery slot several times by email and text and they were right on time. It's a lovely quality divan with lift up storage underneath and it's fully enclosed, unlike some very cheap beds available online. Speaking of the cheap bed by another company, the plastic corner brackets broke on assembly and within a day we decided to return it. Buy dirt cheap, buy twice! Go to Dreams beds for a high quality bed and high quality service.
1 juli 2024
Omdöme utan inbjudan
In-store offers
We received a warm welcome from Jahanger, gave us our space to look around until we needed information which he gave explicitly.He offered us teas, and big as was our family, I felt sorry for him but he was honest and true in doing it! We felt at home and comfortable going through all the purchasing process which he was actually and literally doing everything for us, giving us each piece of information and advice!Welcome Jahanger, your service was excellent!
The company's initiative on the mattress testing(sleep match) was superb. Can't wait to Experience the comfort of such high technology-assisted choice of mattress! The guarantees for item insurance is a big offer not to miss out on!The company, through it's numerous branches brings value and comfort to make homes enjoyable and worthy!
16 juni 2024
Omdöme utan inbjudan
Great experience from start to finish
In store help and advise was very attentive and detailed. Delivery precise as scheduled, assembly team polite and professional. Great experience, thank you DREAMS!
15 maj 2024
Great choice and great customer…
Great choice and great customer service. Debbie helped us choose the right mattress for us
24 maj 2024
Excellent service
Excellent service. Lovely helpful staff in store. Dilan, was very informative and helpful.
Pleasant helpful delivery men.
24 maj 2024
Excellent service from Dilan and Sidar…
Excellent service from Dilan and Sidar from the moment I walked in store they looked after me and my husband Sidar helped as to choose the right mattress and Dilan helped us to choose mattress protector pillow and duvet also they made discounts for us big difference from the shop next door happy to have new store I Enfield highly recommend Dreams in Enfield
7 april 2024
Omdöme utan inbjudan
5 stars
Good customer care in shop.
Good price.
Good delivery
*****
Mattress super comfy. Good quality
27 april 2024
I recently visited the Enfield dreams
I recently visited the Enfield dreams store after browsing the internet for a while .i wasn’t looking forward to it as I wasn’t sure exactly what I wanted .i was met by Hamd on arrival and he quickly explained everything that I asked him about delivery and also disposal of my old bed . We spent a while looking at many different beds and I picked a nice wooden one in the end . Hamd then showed me some discounted mattresses . One which I ended up buying . The whole experience was better than I had imagined. So many thanks to Hamd and also the Enfield team
Great job
22 april 2024
Omdöme utan inbjudan
Good Service
Good Service
Friendly people
Good comfortable mattress
Sleeping better than before
21 april 2024
Helpful staff in store
Helpful staff in store . Then ordered online as item I wanted went on sale. prompt and efficient delivery.
7 april 2024
Apurva was a very friendly and…
Apurva was a very friendly and professional team assistant who provided me with the greatest customer service possible. I would urge anyone going to Dreams to ask for Apurva since she will provide the greatest experience possible.
29 mars 2024
Omdöme utan inbjudan
Good service
24 mars 2024
Very happy with the experience when I…
Very happy with the experience when I walked into the store to receiving our orders. Thank you for your professional, friendly and helpful staff in the store as well the delivery men.
7 mars 2024
The seller was great person to talk to
The way the seller spoken and the help I'm very happy
25 februari 2024
A great experience all round
Great customer service in the shop and with the delivery and we are very happy with the quality of our purchase. All good experience all round
3 februari 2024
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