Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... Se mer
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... Se mer
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 8 Clyde Retail Park, G81 2XA, Clydebank, Storbritannien
- 01419 528709
4,8
Utmärkt
174 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got there
Wrong head board was ordered because they had similar names, understandable. Took a while to get it swapped but all got sorted out.
15 juni 2025
Svar från Dreams - Clydebank
Good afternoon Mr Selkirk,
Thank you for taking the time to leave a review, we truly appreciate your feedback.
I did try to call you to discuss but was unable to reach you, so I’ve followed up with an email.
I look forward to hearing from you and hope we can resolve this promptly.
Many thanks
Hassan
Very punctual on delivery helpful to…
Very punctual on delivery helpful to remove. Old bed
1 juni 2025
Svar från Dreams - Clydebank
Good afternoon Andrew,
Thank you for taking the time to leave us your review.
I am glad to hear that you found the delivery crew to be punctual and helpful.
I have sent you an email. Should you require any further assistance, please do not hesitate to contact me directly.
Many thanks,
Kishan
Customer service was fantastic
Customer service was fantastic. Great you can try before you buy. Quality of mattress is perfect. And well within my budget.
I will be back again.
1 juni 2025
Excellent experience.
Visited Dreams shop in Clydebank. Staff were very helpful, and we were able to use the “electronic bed” to find our ideal mattress. All went well with ordering snd delivery, and we’re delighted with our new bed.
18 maj 2025
Absolutely amazing, professional service
My experience with dreams was fantastic, Debbie was very professional. I tested lots of mattresses, then she helped me choose the divan base and headboard. I absolutely love my bed and have a great sleep every night, amazing.
4 maj 2025
Good service guaranteed.
Got exactly what we were after. It exceed our expectations. We have recommended dreams to a few friends. Will go to dreams for our next purchase.
19 april 2025
Staff were very informed of my needs
29 mars 2025
Great bed
Great bed, delivered bang on time and the guys delivering couldn’t be any more helpful.
20 mars 2025
Ur mattressis a dream
The staff were really nice and very helpful my mattress is great iv never slept so well . I have fibromyalgia which was killing me in my old mattress due to this I spent a lot of time in my bed which didn't help but I can get up in the morning refreshed n pain-free . Thank u to the staff and thank u to dreams .
8 mars 2025
Excellent service by staff
Excellent service by staff, both sales and delivery. Would recommend Dream's to family and friends.
6 mars 2025
Excellent
Would recommend Dreams we are very pleased with our mattress from sales to delivery everything was great
6 mars 2025
We had a really good experience with…
We had a really good experience with the sales girl in store and then the quick and prompt delivery of my beds
6 mars 2025
Delivery as scheduled and efficient.
Delivery as scheduled and efficient.
Overall service excellent
Would recommend.
20 februari 2025
Great staff …
Great staff at the Drumchapel Dreams shop. Very helpful, respectful and friendly.. tried their best to accommodate me and helped me choose the best beds . Thank you
21 februari 2025
Staff very friendly
Staff very friendly, helpful and knowledgeable.
16 februari 2025
Omdöme utan inbjudan
Excellent service in shop
I went to Dreams Clydebank on 20th January in the morning got very helpful chap,I could not make up my mind,went back on 22nd 0rdered bed. On 4th February my bed was delivered two chaps brought in boxes,asked where I wanted them put a friend was fitting for me.My bed is super I had a sore back and now it is much better,service was excellent.
20 januari 2025
The bed was delivered on time the men…
The bed was delivered on time the men assembled it in a timely manner they were courteous
13 februari 2025
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