Dreams - Chingford Omdömen 

229
TrustScore 4.5 av 5

4,7

Deacon Trading Estate, E4 8QF Chingford, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thanks Wendy for great service and helping us to choose our new mattress. You were patient and informative and helped to secure us a good deal. Gave us all the information and wasn’t pressurising into... Se mer

Betygsatt 5 av 5 stjärnor

I was very pleased with the service when we purchased our mattress. The staff were friendly, helpful and professional. Everything was explained clearly, and the whole experience was very positive. I w... Se mer

Betygsatt 5 av 5 stjärnor

Really helpful staff member, Wendy, didn't push anything just gave me time and information to decide for myself. Felt she really helped me decide on the right mattress for me.

Betygsatt 5 av 5 stjärnor

Went to buy a new bed and mattress unsure what I was looking for. Wendy, came straight over and started advising. She put me on the sleep match profile device that scans your body for the right bed. A... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Deacon Trading Estate, E4 8QF, Chingford, Storbritannien

  • 02085 311666

4,7

Utmärkt

TrustScore 4.5 av 5

229 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(229)

14 326 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

From the customer service to the…

From the customer service to the delivery my experience with dreams was fantastic. I bought the ergonomic bed and it is great. Our guide took me step by step as it was hard to make a decision but everyone at dreams was so helpful

24 september 2023
Betygsatt 4 av 5 stjärnor

Our beds are lovely

Our beds are lovely, it’s just I’m getting accustomed to mine. My old bed was so very comfortable which was a Dreams bed,I will get used to mine I’ll give it a few more weeks.

9 september 2023
Betygsatt 1 av 5 stjärnor

I bought 3 beds I paid £5649

I bought 3 beds I paid £5649
And one hade a default I told them about it from the first day but its taking then 4 weeks to fixed the problem and I am still waiting they want refund my money and trading standards must investigate with this company for mis leading the public and not refunding there money were the public has a right if not satisfied with good.After I have righting this review they have got in tuch with me and offered to reimburse for the beb but I have decided to wait another week for them to replace the part and they gave me £150 wich I have excepted, I wish they don this earlier and it didn't hade to go this way

17 augusti 2023
Omdöme utan inbjudan
Logotyp för Dreams - Chingford

Svar från Dreams - Chingford

Good afternoon

Thank you so much for taking the time to speak with me. I am sorry for the issues you have had with your bed. I can appreciate the frustration caused.

I am glad we have come to a resolution on the matter, and I can confirm that the issue is due to be resolved on 12th September.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Betygsatt 5 av 5 stjärnor

Bought one of the hand made mattresses…

Bought one of the hand made mattresses from Dreams.
The in store customer service was excellent, they helped select all the mattresses throughout the different price ranges. We tried them all, and the one we ended up choosing, had been a great choice. Delivery was handled very well.

3 augusti 2023
Betygsatt 5 av 5 stjärnor

New bed!

The staff in the showroom and the delivery men were very helpful and friendly.
My new bed is very comfortable and all in all I am very pleased with my experience with Dreams.

14 juli 2023
Betygsatt 5 av 5 stjärnor

5 * Mattress and service

Took my mum to buy a mattress a few weeks ago, The Gentleman who helped us was helpful and informative and talked to my elderly mother. My mum is very happy with her purchase and the care shown when removing the existing mattress.

16 juni 2023
Betygsatt 5 av 5 stjärnor

Great service

Friendly staff fron the moment of walking into store, really helpful and made us feel like nothing was too much trouble. The mattress is great quality for a good price and im really pleased and would definately reccommend this Dreams store to family & friends

8 juni 2023
Betygsatt 5 av 5 stjärnor

Great service

Great customer service and really happy with purchase. Finally getting some great nights sleep!

10 maj 2023
Betygsatt 5 av 5 stjärnor

5.00pm dash to our nearest Dreams

5.00 pm dash to our nearest Dreams - Chingford to take my daughter to look for a new Bed and Mattress to buy. Jahannis who served us first set up the test to find out the exact mattress suitable for her and then we walked around the store trying out different brands that suited. Eventually Dreams own brand was chosen as it was cheaper and available for delivery at the same time as the Small Double Bed.
By the time the store closed at 6.00pm we completed the Test, Ordered the custom made Bed, Mattress and paid for Pillows and Bed covers that we took away there and then.
Thanks Jahannis

5 maj 2023

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