I had a lovely experience ordering a new bed from dreams. The sleep assessor was really good - I’ve never really known what sort of mattress to choose so having that as a starting point was really us... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Going instore was a good decision. Staff extremely helpful and friendly. Seeing the options available live rather than just online was fabulous. Good environment, great service
We called into the Bury branch to enquire about a mattress. We were approached by an agent( Lorraine) and was asked about our preferences for sleeping and was shown several alternatives, from soft t... Se mer
From start to finish ordering to delivery everything has been great realy happy with everything bed is realy comfy made the right choice. Good price and took old bed away so did not have the hassle of... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 3 Angouleme Retail Park, Angouleme Way, BL9 0BZ, Bury, Storbritannien
- 01615154313
4,8
Utmärkt
97 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A good choice of beds
Helpful and friendly staff. Knowledgeable about the product and no pressure on sales. The perfect bed sell themselves.
22 juli 2025
Omdöme utan inbjudan
The experience of choosing our new…
The experience of choosing our new mattress was easy and stress free, the sales people at Dreams Bury helped us with no hard selling. Lovely delivery men, informed us when they would arrive, quick and very efficient. Now enjoying our lovey, comfortable mattress, thank you
19 juli 2025
Right colour and style
Right colour and style
Good price
Very nice and. Very pleasant
Very good delivery and delivery men
All round excellent. /
,
5 juli 2025
Advice offered in the shop was very…
Advice offered in the shop was very good and without pressure selling
22 juni 2025
Great mattress and comfortable.Also…
Great mattress and comfortable.Also free pillows good free mattress protector sent was wrong size, but I didn't notice until I came to put it on. Very good service. Ca.e on time. Polite delivery people. Would use DREAMS again
13 juni 2025
It started at the Bury store
It started at the Bury store. Lorraine, I hope I've got the name correct, was so perfect in the way she helped my partner and me. Gave advice on the mattresses which were suitable. I'm more than happy with the one I had delivered.
13 juni 2025
Exceptional staff and beds at Dreams in Bury
I am Amanda and I went to Dreams after a poor experience at a bed store close to your Bury branch. Adam and Caroline were welcoming and I accepted the sleepmatch assessment which perfectly worked out the best mattress for my height, weight and painful joints. I wanted a single memory foam mattress for an adjustable bed and Adam guided me around the showroom for me to try several mattresses before I selected a Hyde & Sleep. It was a great price, the experience and customer service was great from both Adam and Caroline and the cup of coffee was appreciated! Adam and Caroline represent Dreams extremely well and this is appreciated especially when a customer may need a little more time and patience. We will use your company again and recommend Dreams to others.
5 juni 2025
Omdöme utan inbjudan
Item purchsed is excellant and customer advisor are very good
Item purchased is comfortable and high quality product,Laura customer service advisor is really good and honest, she is really reliable and trustworthy.
3 maj 2025
From the beginning it was a good…
From the beginning it was a good experience in the shop and trying out different mattresses and beds, once we chose one, it was delivered with a 2 hour window and we had it built and the old mattress removed, it is a very comfortable bed and we are really pleased
28 april 2025
Thanks Lorraine and team!
Lorraine and the team were really informative, patient and helpful from start to finish, to help us find the right bed and mattress for us ! We utilised the technology in store to assist. It was great to see the team work supporting Lorraine (as she was new) to learn the use of the computer systems (although consideration of update of these the company may want to consider for benefit for all the team). Looking forward to receiving our new purchase.
3 april 2025
Omdöme utan inbjudan
Product exerlent service also
29 mars 2025
Dreams Beds. Bury
Fabulous customer service from selecting bed with the extensive knowledge of Sales Assistant to the courteous, friendly delivery staff.
29 mars 2025
Very helpful staffl
The staff at bury very helpful , ordering and delivery great. Mattress seems good quality.
22 mars 2025
Very impressed from initial enquiry &…
Very impressed from initial enquiry & purchase in store and lovely delivery guys who kept me informed re expected eta.
22 mars 2025
Great service
Great service I shop and delivery
Very knowledgeable and gave great advice
22 mars 2025
Nice bed and mattress
14 mars 2025
Dreams Bury
I went into Dreams in Bury to buy a heated blanket and was greeted by the sweetest woman called Susie. She provided great customer service with great knowledge on the products. And we even had a friendly chat! What a lovely woman!
10 mars 2025
Omdöme utan inbjudan
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